STREAMLINE FIELD MOBILITY WITH THE

MC67 Mobile Computer

AGENDA

• Issues facing vertical markets

- T&L
- Postal
- DSD
- Field service
• Features and benefits
• End-to-end services and support
• Markets and applications
• Zebra – your ideal mobility partner
Solving your business
issues with the

MC67
LEADING ISSUES IN FIELD SERVICE

76% 33%
Customers who Average time
are dissatisfied service
with the quality technicians are
of service idle and
unproductive

4
 10%
INCREASE IN
THE SERVICE QUALITY FIX: CUSTOMER
SATISFACTION
REAL-TIME INFORMATION

• Real-time information: past Improves customer service with . . .

service history, equipment
schematics, manuals, SLAs… Repair in one visit
• Real-time department-wide
collaboration via voice, video
and data
• Real-time navigation: turn-by-turn On time arrivals
directions, traffic updates…
• Real-time work orders:
no more paper to manage; Faster arrival times
dynamic dispatch

5
 15%
INCREASE IN
THE PRODUCTIVITY FIX: CUSTOMER
SATISFACTION
REAL-TIME INFORMATION

• Real-time processes Increases productivity with . . .

replace paper, minimizing
administrative work
Less idle time
• Real-time visibility into driver
location/expertise and
onboard parts
• Better collaboration with part
Fewer miles driven
department ensures right parts
are always on board
More work orders
• Ability to send the right
completed per day
technician with the right
expertise to every job
per technician

6
LEADING
ISSUES 137%
IN T&L Average rise in
transportation costs
in the last decade
challenges profitability
and ability to compete
400%
Approximate
increase in fuel costs
in the last decade —
and rising weekly

7
 DRIVES COSTS
DOWN AND

THE FIX:
SERVICE
QUALITY UP
REAL-TIME INFORMATION

• Dynamic dispatch: real-time Increases productivity with . . .

visibility reduces mileage/
improves load aggregation Major reduction in
• Reduce paperwork: less $ fuel costs
administration = more time in
the driver’s seat More stops per day
• Real-time navigation: traffic
updates and more to minimize Faster delivery times
idle time
• Real-time payment: improves Increased vehicle
cash flow and reduces DSO utilization

8
LEADING ISSUES IN DSD

• Poor customer service,

lost customers, lost sales
D S D • Low workforce productivity
• Increasing fuel costs
• Increasing employee costs
 DRIVE COSTS
DOWN WHILE
DRIVING SERVICE

THE SERVICE QUALITY FIX: AND DRIVER

PRODUCTIVITY UP

REAL-TIME INFORMATION

• Real-time delivery orders The right shipments

• Place new orders in real time
• Real-time proof of
delivery/condition
• Dynamic routing
• Real-time navigation
and best route
• Breadcrumbing and geofencing
• Geocoding assets
to the right customer
More stops per day
— increased driver
productivity
Faster delivery times
Fewer miles
Increased vehicle
utilization

10
LEADING
ISSUES IN
POSTAL
OPERATIONS

Increasing
In competition
volumes due
with private
to Internet
business
ordering

Fuel and
Increasing
employee
employee
costs are
costs
skyrocketing
11
 THE FIX: MOVE ALL ITEMS
THROUGH THE
REAL-TIME INFORMATION DELIVERY CHAIN
FASTER AND
MORE COST-
EFFECTIVELY
• Automated proof of
delivery/condition
• Automated attempted • Increase employee
delivery notices productivity
• Mobile POS for sales on site • Improve customer service
• Real-time location quality
visibility/navigation • Reduce staff costs
• Automatic fuel tax computation • Reduce vehicle costs
• Dynamic routing
• Less mileage,
• Automated receiving/ less wear and tear
shipping/sorting
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MC67
Features and benefits
 Choose the Model and OS that best meets the needs of your

BUSINESS AND USERS

ANDROID- PREMIUM WINDOWS® EMBEDDED HANDHELD – PREMIUM
GLOBAL GLOBAL

• 4G HSPA+ • 4G HSPA+
• Numeric/QWERTY/AZERTY/QWERTZ/DSD keypads • Numeric/QWERTY/DSD/QWERTZ/AZERTY/PIM keypads
(* Android KitKat models support Numeric, QWERTY, DSD) • Choice of 512 MB RAM/2 GB Flash or 1 GB RAM/8 GB Flash
• Dual core 1 GHz processor and 1 GB RAM/8 GB Flash • Imagers: SR, DL or DPM/HD (SE4500 family of scan engines)
• 2D imager (SE4500 scan engine) • 8 MP camera
• 8 MP camera • Multiple 8 ft. drops at room temperature; 6 ft. drops across
• Multiple 8 ft. drops at room temperature; 6 ft. drops across operating temp. range
operating temp. range • IP65 and IP67 sealing
• IP65 and IP67 sealing

WINDOWS® EMBEDDED HANDHELD – PREMIUM WINDOWS® EMBEDDED HANDHELD – BASE

DUAL WAN: U.S. Only GLOBAL

• Dual WAN software configurable 4G HSPA+ and/or CDMA

• 4G HSPA+
EVDO Rev A (can be activated on Verizon or Sprint networks)
• Numeric/QWERTY/Calc DSD keypads
• Numeric/QWERTY/DSD/keypads
• 800 MHz dual core processor
• 1 GB RAM/8 GB Flash
• 512 MB RAM/2 GB Flash
• Imagers: SR, DL or DPM/HD (SE4500 family of scan engines)
• 2D Imager (SE4710 scan engine)
• 8 MP camera
• 8 MP camera
• Multiple 8 ft. drops at room temperature; 6 ft. drops across
• 6 ft. drop spec
operating temp. range
• IP64 sealing
• IP65 and IP67 sealing 14
 MOBILITY EXTENSIONS
(Mx) by ZEBRA
All the enterprise class features
you need in Android. Delivered.

Additional features that let you reap the advantages of Android

Mx Security without compromising security

Complete control over the applications resident on the devices

Mx MAM — from installation to ongoing updates

Compatibility with your existing mobile device management

Mx MDM solution for ‘single window’ simplicity

Support for enterprise-grade data capture, from industrial bar

Mx Data Capture code scanning to signature capture, NFC and beyond

Enterprise-grade Wi-Fi grade Fusion wireless radio that

Mx Wireless provides highly dependable wireless connections
15
 MOBILITY EXTENSIONS
(Mx) by ZEBRA
Mx DELIVERS THE BEST
OF BOTH WORLDS

CONSUMER-CLASS ENTERPRISE-CLASS

The fastest and smoothest version of Enterprise-class security

Android to please the most technology
Enterprise-class device and application
savvy workers
manageability
The ability to create enterprise apps
Enterprise-class data capture capabilities
that are every bit as elegant and intuitive
as the consumer apps workers use Superior wireless connectivity
every day

16
WHAT Mx IS NOT…
Is not a proprietary version of Android

Does not reduce Android functionality

Does not create compatibility issues

Does not cost you anything — there are no licensing fees

Does not take over — you decide if and when to activate features

Does not require installation — it is pre-installed and ready to go

17
PROVIDES RELIABLE OPERATION DESPITE DROPS, SPILLS, THE WEATHER AND MORE…

READY FOR THE ROAD

• Subzero to desert heat
• 8 ft./2.4 m* drop spec at room temp per MIL STD 810G
OUR MOST • 6 ft./1.8 m drop spec across entire operating
RUGGED temperature range
• 1,000 1.6 ft./0.5 m tumbles (2,000 drops)
COMPACT
• IP65* – withstands sprayed water intrusion
MOBILE • IP67* – withstands submersion in water
COMPUTER • Monocoque unibody housing
• Patented I/O connectors for peripherals
• Display spacer
• Vibration rating
• Thermal shock rated

* MC67 Base models feature 6 ft./1.8 m drop per MIL STD 810G and IP64 sealing 18
 HIGH-POWER BEST-IN-CLASS
TECHNOLOGY PLATFORM

The most processing power and POWER FOR

memory in its class deliver blazing THE MOST
application performance for
COMPLEX
video and more APPLICATIONS

Easily handles demanding applications, multiple applications, display of schematics and more

PROCESSOR MEMORY ADDITIONAL MEMORY

Industry’s first OMAP 4430 Most memory in its class: Easily expand memory
dual-core 1GHz processor 1 GB RAM/8 GB Flash for footprint as needed with
with support for latest Dual WAN/ Android; Choice user accessible 32 GB
Microsoft operating of 512 MB RAM/ 2 GB Flash Micro SD card slot
system (* MC67 Base: or 1 GB RAM/8 GB Flash for
Dual-core 800 MHz) GSM Global mode (* MC67
Base: 512 MB/2 GB only)

* MC67 Base models feature a dual core 800 MHz processor and 512 MB RAM/2 GB Flash
19
 BEST-IN-CLASS WIRELESS
CONNECTIVITY
HIGH-SPEED WIRELESS
Give your workers the best voice and data
wireless connections available

WWAN WWAN WLAN WPAN/

software Bluetooth
4G HSPA+ configurable Wi-Fi
worldwide Dual WAN 802.11a/b/g/n Bluetooth 2.1
cellular (North America only) EDR
network
4G HSPA+ and/or
3.5 G CDMA
EVDO Rev A
(CDMA activation on
Verizon or Sprint)

20
 BEST-IN-CLASS WIRELESS
CONNECTIVITY
UNIQUE SOFTWARE CONFIGURABLE
DUAL WAN CONNECTIVITY
Choose the best cellular network for every worker…

Connect to Activate and Users with large Simplifies Maximizes

the 4G re-activate on territories that deployment device
HSPA+ or different require plans on and utilization
3.5 G CDMA networks – both networks management – and return
EVDO Rev A without can simply one device can on
(Verizon/ sending the toggle between be activated on investment
Sprint) device to the connections to different (ROI)
cellular service depot maintain networks
networks – seamless
or both connectivity

NOTE: Dual WAN model is only available in North America

21
ADVANCE CAPTURE VIRTUALLY ANY TYPE OF DATA
DATA
CAPTURE
TECHNOLOGY

Omni-directional Three SE4500 area

reading of 1D/2D imager engine
bar codes in any options* – standard,
condition with optimized for drivers
lightning speed licenses or direct
part marks

8 MP high-resolution Superior document Comprehensive well-

auto-focus color capture technology proven industry-leading
camera for photos (WEHH only) with data capture options
and videos scan engine and help you streamline
camera business processes to
save time and money
22
* SE4500-SR, DL and DPM/HD available on MC67 Premium. MC67 Base supports standard range SE4710 imager.
 ADVANCE
DATA
CAPTURE
HIGH-RESOLUTION CAMERA TECHNOLOGY

Fast and accurate

8 MP high-
enterprise class
resolution
continuous auto-
auto-focus color
focus modes for
camera for photos
improved durability
and video
and productivity

LED flash with Highest resolution

Video mode with
Fresnel lens in its device class —
continuous focus
for improved capture rich images
and image
low-light to enrich business
stabilization
performance intelligence in real time

23
A DEVICE WITH THE INTELLIGENCE TO MANAGE ITSELF

Leading-edge
SENSOR TECHNOLOGY

MOTION SENSOR
Powers down when not in use to
preserve battery life

LIGHT SENSOR
Automatically adjusts display
lighting as workers move from
inside to outdoors
Ensures readability and conserves power —
ACCELEROMETER
Detects device orientation
without any user action
and adjusts display orientation
if appropriate

24
 MOBILE
ADVANCED DOCUMENT DOCUMENT
IMAGING TECHNOLOGY* CAPTURE
Capture an image of a document
at the point of transaction

Flexible: use the Easy to use — no Define region of

area imager or training required, interest — a specific
8 MP camera even detects section of a
obstacles between document or the
the camera and whole document
document

Automatically applies Automatically

image correction compresses the
processes to remove image for more
artifacts economical transport

*Available only on WEHH variants 25

 ADVANCED DOCUMENT
IMAGING TECHNOLOGY
Capture an image of a document
at the point of transaction

ADVANCED AUTOMATIC AUTOMATICALLY

IMAGE PROCESSING*
Ensures document
“readability” with the
‘automatic seven’:
• Auto De-skew
• Auto Rotate
• Auto Brighten
• Auto Shadow Removal
• Auto Noise Removal
• Auto sharpen
• Auto crop
COMPRESSES DOCUMENT
IMAGES
Choose the right file size for
every document and
application
• Transmit smaller files
(Actual ‘before’ and ‘after’ images)
• Saves battery power
• Sends files faster
• Protects application
performance
• Reduces cost of
transmission

(Dependent upon data plan) *Available only on WEHH variants

26
 HEAR EVERY
WORD ON
EVERY CALL

Make sure all your

callers hear is you
• Leading edge dual-
microphone noise
reduction and echo
cancellation technology
• Uses one microphone
to capture the speakers
voice and a second
microphone to strip out
distracting background
ADVANCED noise – including wind,
vehicles and conversations
VOICE TECHNOLOGY of others in the area

27
GLOBAL DATA ENTRY FLEXIBILITY MAKE DATA
Only device in its class to offer a family of ENTRY EASY
keypads for flexible data entry support… ANYWHERE IN
• Numeric
THE WORLD
• QWERTY
• AZERTY
• QWERTZ
• PIM
• DSD

Note: U.S. Dual WAN supports

Numeric, QWERTY and DSD
keypads only; Global Android 4.1
models support Numeric, QWERTY,
AZERTY, QWERTZ and DSD; Global
Android 4.4 models support Numeric,
QWERTY, DSD; Global Android Base
models support Numeric, QWERTY
and Calc DSD
 MORE PRECISE
LEADING-EDGE GPS TECHONOLOGY POSITIONING…
BETTER GPS DATA
Give dispatch and drivers constant IN MORE AREAS
availability to location-based information

• Two GPS technologies:

Autonomous GPS and
Assisted GPS (A-GPS)
• Best-in-class GPS
performance
• Dispatch maintains
constant visibility into
driver whereabouts for
better routing
• Drivers maintain access to
up-to-the-minute turn-by-
turn directions around
roadwork and traffic jams,
locate needed resources
and more
 BEST-IN-CLASS
DISPLAY
THE LATEST IN DISPLAY TECHNOLOGY

Brilliant 3.5 Extremely Highly efficient

in. VGA color bright screen display power Easy reading
display for superior architecture
in any light —
outdoor maximizes
viewing battery cycle indoors and
times, outside in the
preserving bright sunlight
power for
applications
 ENTERPRISE-CLASS
ACCESSORY FAMILY Vehicle mount
cradle

PROTECT
Everything workers need out on
INVESTMENT the road...everything IT needs for
AND EXPAND Trigger
easy backroom management
FUNCTIONALITY handle

• Backwards compatible with MC65 accessories to

preserve your existing accessory investment
Magnetic
• Magnetic stripe reader (MSR) stripe reader

• Snap-on trigger handle

• 4-slot device charging cradles and battery chargers
• Vehicle cradles and holders
• Soft and hard cases…and much more 4-slot
cradles
31
AWARD-WINNING
SUPPORT AND
SERVICE
ZEBRA OneCare

Keep your MC67 devices BENEFITS

operating at peak performance • Maximize

device uptime
Upgrade to the ultimate in post-deployment • Unparalleled “from
support with multi-year coverage from the manufacturer”
day one expertise
• Outstanding value
You’re covered – Period – eliminates
unexpected repair
• Normal wear and tear plus accidental costs
breakage repair coverage • Frees IT to focus
• Covers internal and external device on more strategic
components, plus select accessories that ship initiatives
with the MC67
• Includes telephone and software support
• Upgrade to OneCare Select to add next-
COVERAGE business-day dispatch of replacement devices
FROM DAY ONE

33
 MANAGED DEVICE SERVICE

Everyday support for your users

• Multi-lingual help desk serves your workers

in their native language
• Our technicians can take remote control of
the device to troubleshoot and resolve
issues without user involvement
• Includes proactive monitoring services

Benefits

• Frees IT to focus on more crucial

OUTSOURCE technology issues
• Rapid issue resolution
SUPPORT TO
• Protects user productivity by enabling
OUR EXPERTS issues to be
rectified before users are impacted
34
34
VERTICAL MARKETS
AND APPLICATIONS
VERTICAL MARKETS AND APPLICATIONS
Field Travel & DSD/Route Gov. and
Service Transportation Accounting Public Safety

Service technicians and field Route drivers, shipping/cargo/ Account executives, sales Workers in Federal and State
service engineers receiving/baggage personnel managers and merchandisers and Local Agencies

• Service automation • Pickup and delivery • Order • eCitation/ticketing

• Logistics optimization • Fleet management management/automated • First response/accountability
• Sales order entry and CRM ordering •
• Vehicle tracking and Asset management (inventory,
• Part inventory tracking maintenance • Inventory reconciliation MRO, audit)
• Invoicing/signature capture • Baggage and cargo tracking • Display/shelf compliance and • Inspections/maintenance
• analysis (photo) •
Task management • Proof of delivery (signature Fleet management
• Access to inventory capture/photo) • Competitive surveys • Security screening/mobile
management • Dispatch and dynamic routing • Category management data access
• (data and photo) •
Order taking applications • Comprehensive voice support Code enforcement (building
• Time tracking • Route optimization permits, health, fire, sanitation)
• Appointment scheduling • Delivery tracking • Secure freight tracking
• Navigation • Full-service vending • Dispatch and dynamic routing
• Voice communications/email • Enterprise alerts (service, • Security surveillance (remote
delivery, orders) monitoring of security cameras)
• Units/revenue accounting • Security screening/mobile
• Comprehensive voice support data access
36
Zebra — YOUR IDEAL
MOBILITY PARTNER
UNMATCHED BREADTH
EVERYTHING YOU NEED, UNDER ONE ROOF – MOBILE DEVICES, WIRELESS
INFRASTRUCTURE, RFID, SECURITY AND SUPPORT SERVICES

Handheld mobile computers RFID fixed and handheld readers

Vehicle-mount mobile computers Micro Kiosks

Wearable mobile computers Wireless networks

Tablets Mobile device management

Handheld bar code scanners Printers

Fixed mount scanners End-to-end services

38
WHY CHOOSE ZEBRA

Solid, Trusted Enterprise

Recognized Solution Provider
Leader in • Simplified purchase, staging,
deployment and service options
Enterprise • Shared/documented Product Lifecycle plans

Mobility • Scalable and flexible to meet your needs today

AND tomorrow

Convergence Human
• Voice, WLAN, Mobile
Payment, MPOS, IOT,
Factors
Printing, LOB applications (Usability)
• Ecosystem provides
• Designed for your work
single point of contact for
environment
all things mobile
39
QUESTIONS…

40
STREAMLINE FIELD
MOBILITY WITH

THE MC67

©2015 ZIH Corp. ZEBRA, the Zebra head graphic and Zebra Technologies logo
are trademarks of ZIH Corp, registered in many jurisdictions worldwide. All rights
reserved. All other trademarks are the property of their respective owners.
41