www.utm.my innovative ● entrepreneurial ● global 1
AGENDA Class lecture – Health and safety management systems 4 – Measuring, audit and review
www.utm.my innovative ● entrepreneurial ● global 2
Learning Objectives 1. Outline the principles, purpose and role of active and reactive monitoring 2. Explain the purpose of, and procedures, for health and safety auditing 3. Explain the purpose of, and procedures for, investigating incidents (accidents, cases of work-related ill-health and other occurrences) 4. Describe the legaland organizational requirements for recording and Reporting incidents 5. Explain the purpose of, and procedures for, regular reviews of health and safety performance.
www.utm.my innovative ● entrepreneurial ● global 3
Active and Reactive Monitoring There are two basic types of monitoring: Active or proactive monitoring, by taking the initiative before things go wrong, involves routine inspections and checks to make sure that standards and policies are being implemented and that controls are working. Reactive monitoring, after things go wrong, involves looking at historical events to learn from mistakes and see what can be put right to prevent a recurrence. www.utm.my innovative ● entrepreneurial ● global 4 Why measure performance?
Measurement is an accepted part of the ‘plan-
do-check act’ management process. Measuring performance is as much part of a health and safety management system as financial, production or service delivery management.
www.utm.my innovative ● entrepreneurial ● global 5
What to measure
www.utm.my innovative ● entrepreneurial ● global 6
What to measure Input: monitoring the scale, nature and distribution of hazards created by the organization’s activities – hazard burden. Process: active monitoring of the adequacy, development,implementation and deployment of the health and safety management system – measures of success. Outcomes: reactive monitoring of adverse outcomes resulting in injuries, ill health, loss and accidents – measures of failure www.utm.my innovative ● entrepreneurial ● global 7 Active or Proactive monitoring – how to measure performance 1) The Safety Management System (SMS) Audit is a major exercise, typically carried out every 2 – 4 years, as a means of assessing the adequacy of the whole organization’s SMS. It addresses all aspects of safety management in a structured manner, using written questions e.g. this textile audit with answers being confirmed by a review of records, staff interviews, and observation of workplaces and operations.
www.utm.my innovative ● entrepreneurial ● global 8
Active or Proactive monitoring – how to measure performance 2) The Safety Survey is usually a detailed assessment of one aspect of an organization’s SMS e.g. the organization’s training arrangements. 3) The Safety Inspection consists of a formal assessment of workplace safety, and the identification of hazardous conditions or practices, for subsequent remedial action. It is normally carried out by first line managers referring to, and completing a checklist. www.utm.my innovative ● entrepreneurial ● global 9 Active or Proactive monitoring – how to measure performance 4) The Safety Tour addresses the ‘people’ aspects of workplace safety, and by discussions with a range of staff, establishes their familiarity with safety procedures and requirements. 5) Safety sampling is a helpful technique that helps organizations to concentrate on one particular area or subject at a time. A specific area is chosen which can be inspected in about 30 minutes. A checklist is drawn up to facilitate the inspection looking at specific issues. www.utm.my innovative ● entrepreneurial ● global 10 Safety inspections The checklist could be structured using the ‘four Ps’ Premises, including: Procedures, including: work at height; access risk assessments; safe systems working environment; welfare of work; permits to work; personal protective equipment services; fire precautions Plant and substances, including: contractors; notices, and signs People, including: work equipment manual and mechanical health surveillance; people’s behaviour; training and handling; vehicles supervision dangerous/flammable substance; hazardous; appropriate authorized persons substance violence; those especially at risk. www.utm.my innovative ● entrepreneurial ● global 11 Effective report writing Five factors which help to make reports effective are: structure; presentation of arguments; style; presentation of data; how the report itself is presented.
www.utm.my innovative ● entrepreneurial ● global 12
Measuring failure – reactive monitoring Reactive monitoring arrangements include systems to identify and report: injuries and work-related ill; other losses such as damage to property; incidents, including those with the potential to cause injury, ill health or loss (near misses); hazards and faults; weaknesses or omissions in performance standards and systems
www.utm.my innovative ● entrepreneurial ● global 13
Health and Safety Auditing
www.utm.my innovative ● entrepreneurial ● global 14
Audits – purpose The process of auditing involves: gathering information from all levels of an organization about the health and safety management system; making informed judgements about its adequacy and performance.
www.utm.my innovative ● entrepreneurial ● global 15
Investigating incidents
www.utm.my innovative ● entrepreneurial ● global 16
Types of incident or adverse events
www.utm.my innovative ● entrepreneurial ● global 17
Incident investigation procedures
www.utm.my innovative ● entrepreneurial ● global 18
Incident Causes and Analysis Immediate causes: Personal factors: behaviour of the people involved (unsafe acts) suitability of people doing the work training and competence. Task factors: workplace conditions and precautions or controls actual method of work adopted at the time normal working practice www.utm.my innovative ● entrepreneurial ● global 19 Incident Causes and Analysis Underlying and root causes: Underlying causes: pre-start-up machinery has not been checked the hazard had not been considered there was no suitable method statement Root causes: quality of the H&S policy and procedures; quality of consultation of employees; the adequacy and quality of communications www.utm.my innovative ● entrepreneurial ● global 20 Recording and reporting incidents Death or major injury Over 3-day lost time injury Disease Dangerous occurrence
www.utm.my innovative ● entrepreneurial ● global 21
Review of Health and Safety Performance In a review, the following areas will need to be examined: the operation and maintenance of the existing system; how thesafety management system is designed, developed and installed to accommodate changing circumstances
www.utm.my innovative ● entrepreneurial ● global 22