Team Building

TYPES OF TEAMS AND OTHER

GROUPS IN ORGANIZATIONS

• Self-directed work teams

• Quality circles
• Task forces
• Skunk works
• Virtual Teams
• Informal Groups
Self-directed work teams

• Fairly autonomous, so there is less need

for direct supervision.
• Cross-functional.
• Rely on people with diverse and
complementary skills, knowledge, and
experience.
 Quality circles
• Small teams who meet for a few hours
each week to identify quality and
productivity problems propose solutions to
management, and monitor the
implementation and consequences of
these solutions.
• Usually permanent, and typically include
coworkers in the same work unit.
 Task forces
• Temporary teams
• Investigate a particular problem and
disband when the decision is made.
 Skunk works

• Usually temporary teams.

• Formed to develop products or solve
complex problems.
• Some are isolated from the rest of the
organization.
 Virtual Teams

• Cross-functional groups.
• Operate across space, time, and
organizational boundaries.
• Communicate mainly through information
technologies.
• Leverage the law of telecosm
 A MODEL OF TEAM
EFFECTIVENESS
• Team effectiveness refers to how the team
affects the organization, individual team
members, and the team’s existence.
• Most teams exist to serve some purpose relating to
the organization or other system in which the
group operates.
• Considers the satisfaction and well-being
of its members
 OGRANIZATIONAL AND TEAM
ENVIRONMENT
• Six of the most important elements in the
organizational and team environment that
influence team effectiveness are:

• Reward systems.
• Communications systems.
• Physical space.
• Organizational environment.
• Organizational structure.
• Organizational leadership.
 TEAM DESIGN FEATURES

• Task Characteristics
• Team Size
• Team Composition
• Team Diversity
 TEAM DEVELOPMENT
• The five-stage model of team development
provides a general outline of how team evolve
by:

• Forming is a period of testing and

orientation.
• Storming is marked by interpersonal
conflict.
• Norming is the team developing its first real
sense of cohesion as roles are established.
cont…..
• Performing is the team becoming more
task-oriented.
• Adjourning is when several members
leave the organization or are reassigned
elsewhere.
 TEAM NORMS
• Conformity to Team Norms

• How Team Norms Develop

• Troubleshooting Dysfunctional Team

Norms
 TEAM ROLES
• A role is the set of behaviors that people
are expected to perform because they
hold certain positions in a team and
organization.
• Helps focus the team on its objectives.
• Tries to maintain good working relations among
team members.
• Formally assigned to specific people.
 TEAM COHESIVENESS
• Team cohesiveness is the degree of
attraction people feel toward the team
and their motivation to remain members
and is usually an important factor in a
team’s success.
• Member similarity
• Team size
• Member interaction
• Somewhat difficult entry
• Team success
• External competition and challenges
 THE TROUBLE WITH TEAMS
• Teams can be a competitive advantage,
but are not always needed.
• Teams take time to develop and maintain.
• Teams require the right environment to
flourish.
• Social Loafing
 TEAM BUILDING
• Team building is any formal activity
intended to improve the development and
functioning of a work team.
• Types of Team Building
– Role definition
– Goal setting
– Problem solving
– Interpersonal processes
• Is Team Building Effective