GOOD

GOVERNANCE
and
SOCIAL
RESPONSIBILITY
 GOOD GOVERNANCE
• describes how public institutions
conduct public affairs and manage
public resources

• GOVERNANCE – process of
decision-making and the process
by which decisions are
implemented
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 SOCIAL RESPONSIBILITY
• an ethical framework that suggests
that an entity, be it an organization
or individual, has an obligation to
act for the benefit of society

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 SOCIAL RESPONSIBILITY
- duty every individual has to
perform so as to maintain a
balance between the economy and
the ecosystems

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 CHARACTERISTICS of
GOOD GOVERNANCE
1. Participation – all men and women
should have a voice in decision-
making either directly or through
legitimate intermediate institutions
that represent their interests

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 CHARACTERISTICS of
GOOD GOVERNANCE
2. Rule of Law – legal frameworks
should be fair and enforced
impartially, particularly the laws on
human rights

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 CHARACTERISTICS of
GOOD GOVERNANCE
3. Transparency – processes,
institutions and information are
directly accessible to those
concerned with them, and enough
information is provided to
understand and monitor them

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 CHARACTERISTICS of
GOOD GOVERNANCE
4. Responsiveness – institutions and
processes try to serve all
stakeholders

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 CHARACTERISTICS of
GOOD GOVERNANCE
5. Consensus Orientation – good
governance mediates differing
interests to reach a broad
consensus on what is in the best
interests of the group, where
possible, on policies and
procedures
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 CHARACTERISTICS of
GOOD GOVERNANCE
6. Equity - all men and women have
opportunities to improve or
maintain their well-being

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 CHARACTERISTICS of
GOOD GOVERNANCE
7. Efficiency and Effectiveness -
processes and institutions
produce results that meet needs
while making the best use of
resources

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 CHARACTERISTICS of
GOOD GOVERNANCE
8. Accountability – decision-makers
in government, the private sector
and civil society organizations are
accountable to the public, as well
as, to institutional stakeholders

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 CHARACTERISTICS of
GOOD GOVERNANCE
9. Strategic Vision – leaders and the
public have a broad and long-term
perspective on good governance
and human development, along
with a sense of what is needed for
such development

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
1. Fair Conduct of Elections,
Representation and Participation

- local elections are conducted

freely and fairly, according to
international standard and
national legislation and without
any fraud 14
 The 12 PRINCIPLES of
GOOD GOVERNANCE
1. Fair Conduct of Elections,
Representation and Participation

- all men and women can have a

voice in decision-making which
is built on the freedom of
expression, assembly and
association 15
 The 12 PRINCIPLES of
GOOD GOVERNANCE
1. Fair Conduct of Elections,
Representation and Participation

- all voices, including those of the

less privileged, and most
vulnerable, are heard and taken
into account in decision-making
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
1. Fair Conduct of Elections,
Representation and Participation

- there is always an honest attempt

to reach a broad consensus on
what is the best interest of the
whole community and on how
this can be achieved 17
 The 12 PRINCIPLES of
GOOD GOVERNANCE
1. Fair Conduct of Elections,
Representation and Participation

- decisions are taken according to

the will of the many while the
rights and legitimate interests of
the few are respected
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
2. Responsiveness

- objectives, rules, structures and

procedures are adapted to the
legitimate expectations and
needs of citizens

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
2. Responsiveness

- public services are delivered, and

requests and complaints are
responded to within a reasonable
time

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
3. Efficiency and Effectiveness

- results meet the agreed objectives

- best possible use is made of the

resources available
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
3. Efficiency and Effectiveness

- performance management
systems make it possible to
evaluate and enhance the
efficiency and effectiveness of
services
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
3. Efficiency and Effectiveness

- audits are carried out at regular

intervals to assess and improve
performance

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
4. Openness and Transparency

- decisions are taken and enforced

in accordance with rules and
regulations

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
4. Openness and Transparency
- there is public access to all
information which is not
classified for well-specified
reasons as provided by law
(such as the protection of
privacy or ensuring the fairness
of procurement procedures)
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
5. Rule of Law

- rules and regulations are adopted

in accordance with procedures
provided for by law and are
enforced impartially

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
4. Openness and Transparency
- information on decisions,
implementation of policies and
results are made available to the
public in such a way as to enable
it to effectively follow and
contribute to the work of the
local authority 27
 The 12 PRINCIPLES of
GOOD GOVERNANCE
5. Rule of Law

- the local authorities abide by the

law and judicial decisions

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
6. Ethical Conduct

- the public good is placed before

individual interests

- there are effective measures to

prevent and combat all forms of
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corruption
 The 12 PRINCIPLES of
GOOD GOVERNANCE
6. Ethical Conduct

- conflicts of interest are declared in

a timely manner and persons
involved must abstain from
taking part in relevant decisions

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
7. Competence and Capacity

- the professional skills of those

who deliver governance are
continuously maintained and
strengthened in order to improve
their output and impact
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
7. Competence and Capacity

- public officials are motivated to

continuously improve their
performance

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
8. Innovation and Openness to
Change

- new and efficient solutions to

problems are sought and
advantage is taken of modern
methods of service provision
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
8. Innovation and Openness to
Change

- there is readiness to pilot and

experiment new programs and to
learn from the experience of
others
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
9. Sustainability and Long-term
Orientation

- the needs of future generations

are taken into account in current
policies

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
9. Sustainability and Long-term
Orientation

- the sustainability of the

community is constantly taken
into account

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
9. Sustainability and Long-term
Orientation

- there is a broad and long-term

perspective on the future of the
local community along with a
sense of what is needed for such
development 37
 The 12 PRINCIPLES of
GOOD GOVERNANCE
10. Sound Financial Management

- charges do not exceed the cost of

services

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
10. Sound Financial Management

- prudence is observed in financial

management, including in the
contracting and use of loans, in
the estimation of resources,
revenues and reserves
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
10. Sound Financial Management

- multi-annual budget plans are

prepared with consultation of the
public

- risks are properly estimated and

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managed
 The 12 PRINCIPLES of
GOOD GOVERNANCE
11. Human Rights, Cultural Diversity
and Social Cohesion

- human rights are respected,

protected and implemented and
discrimination on any grounds is
combated
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
11. Human Rights, Cultural Diversity
and Social Cohesion

- cultural diversity is treated as an

asset and all have a stake in the
local community, identify with it
and do not feel excluded
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 The 12 PRINCIPLES of
GOOD GOVERNANCE
11. Human Rights, Cultural Diversity
and Social Cohesion

- social cohesion and the

integration of disadvantaged
areas are promoted

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 The 12 PRINCIPLES of
GOOD GOVERNANCE
12. Accountability

- all decisions are reported on,

explained and can be sanctioned

- all decision makers take

responsibility for their decisions
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