Professional Documents
Culture Documents
MANAGEMENT
■ QUALITY MANAGEMENT
By : Gaurav M.
Definition of Quality:
■ Feasibility reviews
Requirements reviews
Technical Reviews
Walk through
Inspections
Formal reviews
Informal reviews
Peer reviews
Static Code Analysis
What is software validation?
■ Unit testing
■ Integration testing
■ System testing
■ Integration testing
Major Approaches to Quality and
QM
■ Deming
■ Juran
■ Crosby
■ TQM
■ Six Sigma
■ ISO 9000
W Edwards Demming on Quality
■ Conformance to requirements
■ Must be defined in measurable terms and
expressed as a clear target
■ Either present or not present
■ The Cost of Quality (COQ) = Price of Conformance
(POC) + Price of Non-Conformance (NPOC)
■ POC is cost of getting things done right the first
time
■ NPOC is the cost of waste
Crosby: Four Absolutes of Quality