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Safety for Supervisors in

Saskatchewan
Canada's middle Safety Hub

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Why Supervisor Training?
• Front line Supervisors play an important role
in the health and safety
– Closest to the work
– Have the greatest control over work activities
– Have the greatest influence on workers
– Have the greatest influence on health and safety

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Safety and Health
Programs

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Benefits of Effective Safety and
Health Programs
• Reduce work related injuries and
illnesses
• Improve morale and productivity
• Reduce workers’ compensation
costs

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Major Elements
• An effective occupational safety and health
program includes the following four elements:
 Management commitment and employee
involvement
 Worksite analysis
 Hazard prevention and control
 Safety and health training

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Management Commitment and
Employee Involvement
• These are complementary elements
• Management commitment provides
motivation and resources
• Employee involvement allows workers
to develop and express commitment to
safety and health

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Policy and Goals
• Clearly state a worksite safety and health policy
• Establish and communicate a clear goal and
objective for the safety and health program
• Involve top management in implementing the
program

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Employee Involvement
• Encourage employees to get involved in the
program and in decisions that affect their
safety and health
• Communicate responsibility for all program
aspects

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Responsibility
• Parties responsible for the safety and health
program must have authority and resources
• Managers, supervisors, and employees must be
held accountable for meeting their
responsibilities
• Program operations must be reviewed at least
annually, to evaluate, identify deficiencies, and
revise, as needed

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Worksite Analysis
• Examine the worksite and identify:
-- existing hazards
-- conditions and operations where
changes might occur to create
hazards
• Management must actively analyze
the work and the worksite to
anticipate and prevent harmful
occurrences

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Comprehensive Survey
• Conduct a comprehensive baseline
survey for safety and health
• Job Hazard Analysis

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Safety and Health Inspections
• Conduct regular (usually weekly) site inspections
• Establish daily work area inspection procedures
• Develop and use a checklist
• Provide a reliable system for employees, without fear
of reprisal, to notify management about apparent
hazardous conditions and to receive timely and
appropriate responses

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Hazard Prevention and Control
• Start by determining that a hazard or
potential hazard exists
• Where feasible, prevent hazards by
effective design of job or job site
• If the hazard cannot be eliminated, use
hazard controls
• Eliminate or control hazards in a timely
manner

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Controlling the Hazards
To prevent and control hazards:
• Engineering controls
• Administrative controls
• Personal protective equipment
• Safe work practices communicated
– via training, positive reinforcement,
– correction of unsafe performance,
– and enforcement

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Hazard Prevention Planning
• Maintain the facility and equipment
• Emergency planning
 Training and drills, as needed
• Medical program
 First aid on site
 Physician and emergency care
nearby

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Safety and Health Training
• Address the safety and
health responsibilities of all
personnel
• Incorporate it into other
training and job
performance/practice

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Safety and Health Orientation

• Employees must understand the


hazards they may be exposed to
and how to prevent harm to
themselves and others from
hazard exposure
• Orientation training must be
given to site and contract
workers

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Supervisor Responsibilities

• Analyze work to identify potential hazards in area of


responsibility
• Maintain physical protections in work areas
• Reinforce employee training through performance
feedback and, if needed, enforcement of safe work
practices

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Workplace Injuries

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Saskatchewan
• In 2008
– Saskatchewan time loss injury rate: 3.7%
– Alberta time loss injury rate: 1.9%
– Manitoba time loss injury rate: 4.1%

• Canadian time loss injury rate: 2.3% (2007)

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Cost of Injuries
• Direct costs include wage loss, medical costs,
vocational rehabilitation costs and long term
replacement, where applicable

• Indirect costs include training, overtime,


downtime, damage to property and
equipment, injury investigation

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Cost of Injuries
Direct Costs (2009)
WCB Claims $665,000

Insurance premium $994,500


Surcharge $507,000
Total premium $1,501,500

For every $1 in direct costs associated


with workplace injuries, there are $4 - $11
in Indirect Costs

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Cost of Injuries
• Impact on individual
• Impact on families
• Impact on the work community
• Impact on communities

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Internal Responsibility System
• We all must take ownership in health and
safety in the workplace
• It is a shared responsibility between the
employer, management and staff
• Worker participation is critical to achieving
effective health and safety

SAFETY IS EVERYONE’S JOB


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Internal Responsibility System
• Advantages
– Harnesses the knowledge of all to improve health
and safety
– Motivates everyone to protect their health and
safety and that of their coworkers
– It is better suited to developing solutions that
make sense in each workplace
– It enhances co-management of health and safety

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Health and Safety Policy
• Health, Safety and Environmental Protection
Policy
– The University of Saskatchewan provides a place
of employment and learning that is as free as
possible from recognized hazards
– A safe and healthy environment is created and
maintained through the provision of proper
facilities, equipment, training, services, and by
promoting safety consciousness

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Health and Safety Policy
• Health, Safety and Environment Protection
Policy
– The Board of Governors shall meet these
objectives through the assignment of duties and
responsibilities to the President, Vice-Presidents,
Associate Vice-Presidents, Deans, Associate and
Assistant Deans, Department Heads, Heads of
Administrative units, Principal Investigators,
Managers, Supervisors, and all other employees
in positions of authority

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Health and Safety Policy
• Health, Safety and Environmental Protection
Policy
– Workplace Safety and Environmental Protection
plan is designed to take any action deemed
necessary and appropriate to meet all health,
safety and environmental legislative
requirements

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Safety Committees
• Responsibilities of safety committees
– Participate in the identification and control of
hazards
– Help identify and resolve health and safety concerns
of workers
– Receive and distribute information relating to health
and safety
– Inspect the workplace regularly
– Investigate reportable accidents
– Help establish and promote health and safety policies
and programs
– Investigate refusals to work

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Discrimination and Harassment
Prevention Services
• Services are available to all students and
employees and include
– Confidential consultation and as requested taking
action to resolve the concern
– Providing University officials with advice and
assistance to prevent, resolve or investigate issues
– Workshops and presentations
– Programs and activities that encourage respectful
interactions on campus
– Advocating for due process and fair treatment

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Legislation

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Legislation
• Other federal, provincial or civil legislation
that may apply to your work activities include
– Occupational health and safety
– Environmental protection
– Hazardous materials
– Transportation

• Take time to know and understand the


legislation that affects your job!

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Legislation
• Occupational health and safety in
Saskatchewan is regulated through the
– Occupational Health and Safety Act and
Regulations

• The Saskatchewan Ministry of Advanced


Education, Employment and Labour (MAEEL)
is the provincial governing body for
occupational health and safety
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Due Diligence
• Due diligence is the level of judgment, care,
prudence, determination, and activity that a
person would reasonably be expected to do
under particular circumstances

• Applied to occupational health and safety, due


diligence means that employers shall take all
reasonable precautions, under the particular
circumstances, to prevent injuries or accidents in
the workplace

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Due Diligence
• To exercise due diligence, an employer must
implement a plan to identify possible
workplace hazards and carry out the
appropriate corrective action to prevent
accidents or injuries arising from these
hazards

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Duties and Responsibilities

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Employer Accountabilities
Towards Supervisors
• An employer shall ensure
– All work at a place of employment is sufficiently
and competently supervised
– Supervisors comply with the OHS Act and
Regulations any other applicable legislation

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Employer Accountabilities
Towards Supervisors
• An employer shall ensure Supervisors have
sufficient knowledge of
– The activities in which they supervise
– OHS Act and Regulations
– Employer health and safety program
– Safe handling of hazardous materials
– The need for and use of personal protective
equipment
– Emergency procedures

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Employee Accountabilities
• All employees are obligated to
– Take reasonable care to protect his or her health
and safety and the health and safety of other
workers who may be affected by his or her acts or
omissions
– Use safeguards, safety appliances and personal
protective equipment provided by the employer
– Follow safe work practices and procedures
required by the University
– Comply with the OHS Act and Regulations

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Rights and Obligations
• All employees have the following rights

– The right to know


– The right to participate
– The right to refuse

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Rights and Obligations
Right to Know

• Every employee has the right to


– Be informed about hazards in the workplace
– Be trained to recognize those hazards
– Be trained to protect himself or herself from
these hazards

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Rights and Obligations
Right to Participate

• Every employee has the right to be involved in


making health and safety decisions that affect
them
– Ask for information about health and wellness
– Report health and safety concerns to your supervisor
– Participate in decisions related to health and safety

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Rights and Obligations
Right To Refuse

• A worker has the right to refuse work that the


worker has reasonable grounds to believe is
unusually dangerous (Act, Part IV, Section 23)

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Rights and Obligations
Right To Refuse

• An unusual
danger could
include
– A danger
that would
normally
stop work

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Rights and Obligations
Right To Refuse

• An unusual danger
could include
– A situation for
which you are not
properly trained,
equipped or
experienced

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What are your Responsibilities?

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Supervisor Safety Responsibilities
• Operational
– Assist the employer to decide what resources are
required for health and safety
– Assessing the hazards in the workplace and the
appropriate controls
– Integrating responsibilities for health and safety
into each employee’s regular work activities
– Ensuring safe tools, materials, machinery and
personal protective equipment are provided,
used and maintained properly

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Supervisor Safety Responsibilities
• Human Resource
– Educating workers about their role in managing
health and safety issues
– Ensuring that workers have appropriate safety
training
– Instructing workers about hazards in the
workplace
– Monitoring the health and safety of the work
environment

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Supervisor Safety Responsibilities
• Supervisory
– Ensuring that workers know about and comply
with organizational and regulatory standards
– Ensuring workers comply with health and safety
rules
– Reporting incidents and assisting with
investigations
– Promptly informing senior management about
health and safety complaints and concerns that
cannot be resolved at the supervisory level

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Supervisor Safety Responsibilities
• Leadership
– Promoting health and safety awareness and
correcting unsafe behavior and working
conditions
– Involving workers in problem solving and decision
making in the resolution of concerns
– Mentoring staff
– Leading by example

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Supervisor Safety Responsibilities
• Safety should be fully integrated into all
supervisor and employee activities

• Safety is not an “add-on”

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Safety Culture
Five Stages to World Class Safety ©
Utopia
Happens naturally
Employee driven
Empowerment
Behavior based
5 Employee empowered
Team concepts

4
Group focused goals

Observation
3 Behavior based
Compliance driven
Little employee involvement

Traditional
2 Establish policies/procedures
Rules and regulations
Legalistic compliance
Activity based
1 MBO

Realization
We need to do something!
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HSEMS

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Safety Program Elements
• Standards, rules and procedures are in place
• Supervisor and employees understand and abide
by legislative requirements
• Hazards in the workplace are identified and
addressed accordingly
• Procedures and rules are developed in support
of health and safety
• Employees are appropriately trained and
understand their accountabilities and obligations

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Safety Program Elements
• Equipment, tools and working environment is
appropriately maintained
• Safety is discussed at regularly scheduled
meetings
• The work site is inspected regularly
• Safety issues are promptly addressed
• Incidents are reported and responded to
appropriately
• Regular program review

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Make Safety a Recognized Value
• Things you can do
– Develop a questioning attitude
– Speak up whenever you feel safety is not being
properly considered
– Challenge employees who do not appear to take
safety seriously or who may not understand what
they need to do to be safe
– Inspect work sites regularly – stop work if things
are not right
– Meet with employees regularly to discuss safety

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Make Safety a Recognized Value
• Things you can do
– Do not lay blame for events – focus on learning
– Do not make excuses when things do not go right
– accept accountability
– Recognize that everything you say and do (and
don’t say or do) reflects your values and priorities
in safety

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Don’t Compromise Standards, Rules
and Procedures
• Standards, rules and procedures are there for
a reason

• It is simply not possible to have a health


safety culture in an organization if people do
not respect and follow standards, rules and
procedures

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Don’t Compromise Standards, Rules
and Procedures
• Things you can do
– Know the standards, rules and procedures and
follow them yourself
– Ask employees to tell you their understanding of
the procedures and rules to check they are well
known
– When you have to make decisions under pressure
do not violate a rule or a procedure (without
getting approval)

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Don’t Compromise Standards, Rules
and Procedures
• Things you can do
– Do not walk past a situation or a behaviour that is
not meeting expected requirements – What you
accept you approve
– Encourage employees to tell you if they cannot
follow the rules or they are unsure of the rules

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Lead Behaviours Through Observation, Example
and Explanation
• Behaviours have the greatest impact on
safety

• Almost all events have their roots in


behaviours

• For a healthy safety culture, it is essential that


supervisors know what behaviours foster
safety and which ones threaten safety
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Lead Behaviours Through Observation, Example
and Explanation
• Things you can do
– Visit the work site, talk to people and observe
them at their work
– Give positive feedback and recognition when you
see people doing the right things – be specific
– Explain why we need to do things – give examples
of what not to do
– Do not ignore inappropriate behaviours – they
become habits

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Maintain Positive Control Over
Conditions and Activities
• “Positive Control” means that we have control
over what is going on

• Lack of positive control can arise from


– Poor behaviours
– Poor maintenance of equipment, tools and work
environment
– Lack of oversight of employees
– Not responding appropriately to situations when
they arise

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Maintain Positive Control Over
Conditions and Activities
• Things you can do
– Make sure that you know what is going on in your
area of responsibility
– If conditions change or decisions have to be
made, make sure that your are not making
assumptions about the real conditions or how the
activities will unfold – Don’t assume
– Request employees to tell you if they encounter
unexpected changes or conditions in their work

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Recognize Warning Signs – Don’t Live
With Problems
• Virtually all safety events give warning signs
before they happen

• Warning signs are not always dramatic; they


are usually minor if we judge them by their
actual consequences

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Recognize Warning Signs – Don’t Live
With Problems
• Things you can do
– Look out for minor occurrences (warning signs) –
minor occurrences may be a precursor to a major
event
– Do not judge the severity of a warning sign by its
actual consequences but by its potential
consequences
– Talk to employees about the potential consequences
of things that you have seen going on
– Never discourage people from raising questions or
reporting concerns
– Take action to get things put right

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Recognizing Hazards

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Recognizing Hazards
• A Safety Hazard is any force strong enough to
cause injury in the event of an accident
– Working environment
– Mechanical and electrical equipment and systems
– Powered mobile equipment
– Hand tools
– Trip and fall hazards
– Working from elevations
– …..
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The Human Factor
Self - Own actions cause or
contribute to incident/injury

Other People - someone else's


behaviour causes or
contributes to incident/injury

Events - something unexpected


happens without you or someone
else involved (e.g. wire rope breaks,
traffic lights start working incorrectly,
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Resolving Health and Safety Issues

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Health and Safety Concerns
• Common health and safety concerns
– Lack of knowledge and/or training
– Insufficient and/or inappropriate equipment and
tools
– Equipment and tools not properly maintained
– Poor working conditions (ergonomic, occupational
hygiene, housekeeping, etc.)
– Inadequate rules and procedures
– Inadequate controls
– Inadequate personal protective equipment
– Not following applicable legislation

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Health and Safety Concerns
• Common supervisory concerns
– Management does not value safety
– Management does not lead by example
– Employees discouraged to raise concerns
– Employees blamed when incidents occur

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Workplace Incidents

1. Call for help


2. Obtain medical attention as necessary
3. Notify your Supervisor
4. Complete an Incident Report
5. If you were required to see a physician,
complete Workers’ Compensation Board
forms
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Incident Reporting and Investigation
• Incident reporting process
– The individual involved in the incident completes
an incident report
– His/her Supervisor follows up with the individual
and completes the corrective actions and
preventative measures portion of the report

• An incident report should be completed


within 24 hours of the incident

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Incident Reporting and Investigation
• Complete a WCB E1 form
• Submit the form to Health and Wellness

• The E1 form must be submitted to the WCB


within five days of becoming aware of the
incident

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WHAT YOU ACCEPT, YOU APPROVE

LEAD BY EXAMPLE
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