Professional Documents
Culture Documents
Queues
• Number of potential electors
• Duration of “target” elector wait
Cycle times
• Check-in time for typical elector
• Check-in time for elector not meeting entry conditions
• Other check-in times for abnormalities
• Elector voting time
6:00-7:00a
7:00-8:00a
8:00-9:00a
9:00-10:00a
10:00-11:00a
11:00a-12:00p
SAMPLE WORK12:00-1:00p
SHEET DISTRIBUTED
TO MODERATORS
1:00-2:00p
2:00-3:00p
3:00-4:00p
4:00-5:00p
5:00-6:00p
6:00-7:00p
7:00-8:00p
City-wide statistics
1. Most votes are
recorded by 1PM
2. Increase in the
later afternoon
3. Only 5.5% of votes
recorded in the
last hour
VOTING BOOTHS
S TABLE
TABULATOR
CHECK DESK
A-L
ENTRANCE
ROPES & EXIT
# Voters
Start Time Stop Time Elapsed Time
in Line
5 2.17 2.19 2
2 2.23 2.33 10
3 2.34 2.38 4
4 2.49 2.52 3
4 3.07 3.12 5
6 3.09 3.12 3
4 3.19 3.26 7
5 3.20 3.27 7
4 3.39 3.36 7
4 3.52 3.56 4
10 52
Average 5.20
CLERK
VOTING BOOTHS
TABLE TABLE
CLERK
VOTING BOOTHS
ROPES &
ROPES & STANCHIONS
STANCHIONS
TABULATOR
Queues
• Number of potential registrants
• Duration of “target” registrant wait
Cycle times
• Check-in time for typical first-time registrant
• Check-in time for registrant re-registering
• Other check-in times for abnormal conditions
• EDR Elector voting time
REGISTRARS’
STATION
PRE-REGISTRATION
Key
Pre-registration flow
PRE-REGISTRATION PRE-REGISTRATION
Registration flow
City of New Haven
34
Observations - Registration
Number of Clients in Queue
Time of
Day PRE REGISTER REGISTER CHECK/VOTE
9:55 AM 7 85 1
12:15 PM 22 144 3
12:45 PM 26 156 5
14:00 PM 4 153 2
15:30 PM 35 178 4
avg minutes
per client 6.1 3.7 6.1 15:57*
avg sec
output 52 111 184
Pre-registration Registration
1. Ask for ID 1. Ask for ID
2. Fill out voter card 2. Verify info on card
3. Check for CT reg 3. Ask for previous address
1. Yale student – P.O. Box or
1. Already registered in city?
home address
2. Already registered in another
4. Input into system
town?
5. Print letter
4. Applicant receives red stamp
6. New registrant receives red
on voter card if another town
stamp on letter if another
is called town is called
6 minutes, 7 seconds average per 3 minutes, 42 seconds average per
person person
Pre-registration Registration
1. Ask for ID 1. Ask for ID
2. Verify info on card
2. Fill out voter card 3. Check for CT reg
3. Check for CT reg 1. Already registered in city?
1. Already registered in city? 2. Already registered in
another town?
2. Already registered in 3. Yale student – P.O. Box or
another town? home address
4. Applicant receives red 4. Input into system
stamp on voter card if 5. Print letter
6. New registrant receives red
another town is called stamp on letter if another
town is called
Entertainment
City of New Haven
43
Other Improvements
Continue to communicate elector status through wards;
postcards, visits, and other possible outreach
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