History of ERP

SAP, Oracle and Microsoft

Speaker: Syed Hussnain Abbas Shah
Microsoft Dynamics Board of Advisory Member, EMEA
Founder, ASDI
 Today’s Plan
 What is Information System/Customized System?
 What’s the difference between Customized &
Expert System.
 Types of industries.
 History of SAP, Oracle and Microsoft.
 Difference between SAP ERP, Oracle EBS &
Microsoft Dynamics
 List of ERP Module names.
 Questions???????
 IT is an Investment or Expense ?

 What is Information System?

 Why we need Expert System?

 What is Enterprise Resource Planning?

 Why we need ERP?

IT is an Investment or Expense???
What is Information System???
 What is Information System

A Good information system ensures:-

• the right information
• to the right degree of accuracy
• when it is required
• in the right format/layout
• to the right people
• in the most efficient way possible
 What is Enterprise Resource Planning
ERP is a system that integrates all data and processes used by an
organization into one unified system. ERP include Business
intelligence and foresting on the data.
Difference between IS and ERP
 Today’s Plan Cont…..
• There will be four Session
– Session 4:
• History of SAP
• History of Oracle
• History of Microsoft
• Comparisons of all three ERP vendors
• In-demand Jobs
• Immigration for the Skilled workers
 Industries
DEFINITION of 'Industry' A classification that
refers to a group of companies that are related
in terms of their primary business activities. In
modern economies, there are dozens of
different industry classifications, which are
typically grouped into larger categories called
sectors
 Industries
 Industries:

ERP combines the unique blend of vast experience, cross functional business
capabilities and in-depth research efforts to deliver the end product that
our customers desire. Our Industries section will give you an outlook as to how we
have classified our industrial portfolio in the public as well as private sector.

 Energy and Utilities

 Metals, Materials and Chemicals
 Industrial Goods and Services
 Consumer Goods
 Consumer Services
 Telecom and Technology
 Financial Services
 Government
 Energy and Utilities

• The energy and utilities industry is one of Pakistan’s key economic divisions and
has received massive attention from the public and private sectors. Recently
however, the sector has come under scrutiny for falling short in its efforts to bridge
the gap between the national demand and supply. That combined with the
challenges of shortages in skill, expertise, cost pressures and the need to present a
unique window of opportunity.

• Noteworthy here are two things; first that there is massive potential for growth
and profit where energy is concerned in Pakistan, and second that Pakistan is
sitting on one of the largest coal reserves in the world. The sector, thus, promises a
substantial potential for growth and profit.
 Energy and Utilities

Sector Sub Sector

Exploration and
Oil, Gas, Integrated
Production
Refineries Refineries

Pipelines, Refinery Equipment, Renewable Energy

Plant and Equipment
Equipment, Other Energy Plant & Equipment

Alternative Energy Renewable Energy Producers, Alternative Fuels

Power Producers State Owned Entities, Private Power Producers

Power Transmission & Distribution, Gas Transmission

Utilities & Distribution, Water, Multiutilities/ Integrated
Utilities
OMCs Oil Marketing Companies
Metals, Materials and Chemicals
Over 40 different kinds of distinct metals and minerals are found across
Pakistan, establishing the country as a preferred destination for various mining
companies. The international momentum of consolidation that has had a
positive effect on the global metals business has profoundly redefined the
dynamics of the Pakistani Industry as well, enhancing the fortunes of many metal
and mining companies which are contributing to development of local
economy. Cement manufacture, where Pakistan has a competitive advantage
due to the abundant resources of limestone, is a key component of the
construction industry which in turn is considered a visible sign of development in
any country. Companies wishing to thrive in the metals , mining or chemicals
industry must search for partners who share their competitive streak, establish
structures and execution plans more advanced than their closest competitors
and select the path that leads to sustainable growth and progress
 Metals, Materials and Chemicals
Sector Sub-Sector

Chemicals Commodity Chemicals, Specialty Chemicals

Agrochemicals Fertilizers, Pesticides, Other agrochemicals

Forestry and Papers Forestry, Papers

Industrials Metals and Mining Aluminum, Nonferrous Metals, Iron & Steel

Coal, Diamonds & Gemstones, General Mining,

Mining
Gold Mining, Platinum & Precious Metals

Cement, Other Building Materials & Fixtures,

Construction and Materials
Heavy Construction, Infrastructure
 Industrial Goods and Services
Industrial goods and equipment are the building blocks of machines that in turn
build the goods that are critical to improve quality of life. Industrial goods and
services form a key component of Pakistan’s economy, and act as a major
contributor towards promoting economic growth, employment generation,
competitiveness and trade development. With all the right indicators present and
the facilities being made available, Pakistan may be considered a gold mine in
terms of industrial growth and potential.
Industrial Goods and Services
Sector Sub Sector
Aerospace and Defense
Aerospace & Defense Equipment
Equipment
Containers & Packaging, Storage &
Storage and Warehousing, Transportation Services,
Transportation Transportation Infrastructure, Waste and
Disposal Services
Commercial Vehicles & Trucks, Industrial
Industrial Engineering Machinery, Machinery Parts &
Components, Industrial Electronics
Fiber and Yarn, Fabric Weaving, Printing &
Textiles
Finishing
Other Industrial Products
Others
and Services
 Consumer Goods

Apart from serving their customers holistically and satisfactorily, the consumer
goods companies hope to achieve growth, process efficiencies and workforce
enrichment alongside. FMCGs are an imperative part of the consumer industry and
they form a major chunk of Pakistan’s GDP, becoming a significant source of
revenue for the economy. Being the sixth most populous country of the world, the
demand of consumer goods is ever expanding and it is unlikely that it would be
matched by supply anytime soon.
 Consumer Goods
Sector Sub Sector
Automobiles & Parts Automobiles, Auto Parts, Tires
Beverages Distillers, Vintners & Brewers, Soft Drinks
Farming & Agriculture, Fishing & Sea Food,
Food Producers
Food Products
Durable Household Products, Nondurable
Household Goods & Household Products, Furnishings & Home
Construction Improvement, Real Estate & Residential
Projects
Consumer Electronics, Toys & Games,
Leisure Goods
Printing, Books & Stationery
Clothing & Accessories, Footwear, Cosmetics
Personal Goods
& Toiletries
Pharmaceuticals &
Pharmaceuticals, Biotechnology, Tobacco
Biotechnology
Tobacco Tobacco Products
 Consumer Services
As the economy continues to open up and modernize, and the burgeoning middle
class consumes more and more, the need to offer improved and increased services
is on the rise. The younger generation which constitutes a major part of the
demographics of the country demands better experiences in terms of education,
health services, travel, leisure, entertainment etc. The media is increasingly
becoming one of the largest industries and a widely popular profession in the
country. On the other hand, the retail and wholesale businesses, with the help of
established foreign chains also continue to dominate the landscape.
 Consumer Services

Sector Sub Sector

Broadcasting & Entertainment, Media
Media
Agencies, Publishing

Airlines, Hotels & Resorts, Restaurants &

Travel & Leisure Bars, Amusement Parks & Recreational
Services, Other Travel & Tourism Services

Education & Training Academic Institutes, Training & Coaching

Healthcare Service Providers, Medical

Healthcare Services
Equipment, Medical Supplies
Supermarkets & Drugstores, Apparel,
Retail & Wholesale
Broadline/ General Retailers
 Telecom & Technology
Sustainable and tangible growth has been witnessed in Information Technology
industry since the Dot-Com Bubble burst late last century and the industry learned
valuable lessons. Wireless technologies dominate share of broadband market, with
the number of broadband users in Pakistan crossing the one million mark by the
end of FY2011, up 66% YoY (Pakistan Telecom Authority). The coming together of
networks and devices, and the right people to manage the two has been integral
in transforming IT and telecom as we know it. The social media networking has
been one important and fast-growing outcome. For communication service
providers it is the need of the hour to focus on maintaining a minimum and
recognized quality of service, the lack of which can result in the loss of existing
customer base and serious losses in a highly competitive industry environment.
 Telecom and Technology

Sector Sub Sector

Telecommunication Fixed Line Telecom, Mobile Telecom

Internet, IT Services, Computer

Information Technology Software, ITC Hardware & Equipment,
Semiconductors
 Financial Services
Financial markets have undergone a radical change over the last decade,
responding to the ever changing economic and regulatory environment. Banks,
securities, insurance and leasing companies need to focus more and more on their
strategies, business models and quality of financial products and services in order
to gain competitive advantage against other players. Also, to be able to remain
afloat and fight back, they need to better understand market dynamics and the
changing consumer needs; technological advances and the required human
expertise; available alternatives and the knowledge to discern between
options. Global events since the recent financial meltdown has had its impact on
Pakistan’s economy and the local capital markets need to respond to all kinds of
stimuli every day, whether arising from overseas events or local factors. Given the
difficult times around the globe, the financial sector of Pakistan has shown
remarkable resilience and holds enormous potential for further growth.
 Financial Services
Sector Sub Sector

Banks, Insurance, Leasing Companies,

Financial Services
Investment & Services, Investment Advisory

Real Estate Commercial and Domestic

Management Consulting, Technical &

Consulting & Advisory Engineering Advice, Planning & Architecture,
Other Consulting & Advisory
 Government

The ideal welfare government seeks to take the maximum burden of development
on its shoulders and aims to provide its people with security and amenities that
enhance their quality of life. The governments today bear more responsibility than
ever before as they need to ensure and manage macro-economic growth and
development, and guarantee social welfare, while at the same time be responsible
for the more conventional duties such as defense, foreign affairs, internal security
etc. An efficient management of these areas and success at all these fronts
require expertise, capital, a workable plan and at times partnership with the
private sector. The opportunities are numerous and waiting to be seized.
 Government
Sector Sub Sector

Federal Ministries, Depts & Agencies, Provincial

Public Administration
Ministries, Depts & Agencies

Poverty Alleviation, Law & Justice, Minority &

Social Development
Women Development
Defense Army, Air force, Navy
Railway, Roads, Shipping & Ports, Postal Services,
Infrastructure
Other Government Projects
 World Leading ERP Vendors
Serial # Vendors
1 SAP

2 Oracle

3 Microsoft

4 Epicor

5 Sage
 Local ERP Vendors
Sr# Vendor Local Vendors
1 SAP Siemens, Abacus
2 Oracle Oranet, Fargosan etc
3 Microsoft Maison, System Ltd., Mantaq etc
4 Local Netsol etc
 History and Evolution of ERP
Timeline System Description
1970’s Material Requirement Planning Materials Requirement Planning
(MRP) (MRP) utilizes software applications
for scheduling production
processes. MRP generates schedules
for the operations and raw material
purchases based on the production
requirements of finished goods, the
structure of the production system,
the current inventories levels and
the lot sizing procedure for each
operation.
 History and Evolution of ERP
Timeline System Description
1980’s Manufacturing Requirements Manufacturing Requirements
Planning (MRP II) Planning or MRP utilizes software
applications for coordinating
manufacturing processes, from
product planning, parts purchasing,
inventory control to product
distribution.
 History and Evolution of ERP
Timeline System Description
1990’s Enterprise Resource Planning Enterprise Resource Planning or ERP
(ERP) uses multi-module application
software for improving the
performance of the internal
business processes. ERP systems
often integrates business activities
across functional departments, from
product planning, parts purchasing,
inventory control, product
distribution, fulfillment, to order
tracking. ERP software systems may
include application modules for
supporting marketing, finance,
accounting and human resources.
 ERP Modules in SAP
Functional Module
1. FI/CO (Finance & Controlling )
2. HR (Human Resource)
3. PP (Production Planning)
4. MM (Material Management )
5. SD (Sales & Distribution )
6. PM (Plant Maintenance)
7. PS (Project System)
8. QM (Quality Management)
9. BIW (Business Information
Warehousing)
New Dimension
1. CRM (Customer Relationship
Management)
2. SCM (Supply Chain Management)
3. SEM (Strategic Enhanced
Management)
4. APO (Advanced Planner Optimizer)
5. EP (Enterprise Portal)
6. SRM (Supplier Relationship
Management)
7. XI (Exchange Infrastructure)
 Who is no 1 ERP vendor?
—SALES REVENUE—

$11.7b SAP
$6.0b Oracle
$2.1b Infor
$1.8b Sage
$0.9b Microsoft
$0.6b Lawson
$0.4b Epicor
 Who is no 1 ERP vendor?
When it comes to the mid-market, Microsoft
Dynamics is positioned as a leader in this Magic
Quadrant:
1. Microsoft
2. SAP
3. Epicor
4. Syspro
5. Lawson
6. Infor
7. Oracle
SAP University Alliances
Version 2.20
Author Stefan Weidner
Introduction to SAP

Product Abstract
SAP ERP 6.0 EhP4
This teaching material is intended to explain how the
Level fundamental business processes interact with SAP ERP in
Beginner
functional areas such as Sales and Distribution, Materials
Focus Management, Production Planning, Financial Accounting,
Cross-functional integration
Controlling, Human Capital Management, Warehouse
SD, MM, PP, FI, CO,
HCM, WM, PS, EAM Management, Project Management, and Enterprise Asset
Management.
 Course Overview
 Introduction to SAP
 Navigation
 Introduction to GBI
 Sales & Distribution
 Materials Management
 Production Planning
 Financial Accounting
 Controlling
 Human Capital Management
 Warehouse Management
 Project System
 SAP
“Systeme, Anwendungen und Produkte in der Datenverarbeitung”
(English: “Systems, Applications, and Products in Data Processing”)
• Global concern with many companies
– SAP AG
– SAP America
– SAP UK etc.
• SAP Business Suite
– SAP Enterprise Resource Planning (SAP ERP)
– SAP Supplier Relationship Management (SAP SRM)
– SAP Customer Relationship Planning (SAP CRM)
– SAP Supply Chain Management (SAP SCM)
– SAP Product Lifecycle Management (SAP PLM) etc.
• SAP Business ByDesign
• SAP NetWeaver
 Who is SAP?
• SAP AG
– Founded in Walldorf, Germany in 1972
– World’s Largest Business Software Company
– World’s Third-largest Independent Software Provider

• Company Statistics
– Over 55,000 employees in more then 75 countries
– 183,000+ customers in more then 130 countries
– 200,000+ installations
– 2,500+ Business Partners

Source: SAP AG website

 Integrated Business Solution Vendors
• SAP
– SAP Business Suite, SAP All-in-One, SAP Business ByDesign, SAP Business One

• Oracle Applications
– Oracle, JD Edwards, PeopleSoft, Siebel, Retek

• Microsoft Business Solutions

– Dynamics: Great Plains, Navision, Axapta, Soloman

• The Sage Group

– Sage Software – Accpac ERP, PeachTree

• SSA Global Technologies

– BAAN
 SAP Portfolio Strength
 World-wide usage
 Designed to satisfy the information needs for all
business sizes (small local to large all
international)
 Multi-lingual
 Multi-currency
 Multi-balance (parallel G/L Accounting)
 Designed to satisfy the information needs for all
industries, e.g.
 Automotive
 Banking
 Retail
 Public Sector
 Higher Education and Research etc.
 SAP Architecture
• Client/Server Environment
– Client – hardware/software environment that can make a request for services for a
central repository of resources
– Server – hardware/software combination that can provide services to a group of
clients in a controlled environment

• Three – Tier Structure

– GUI
• Graphical User Interface or Web Interface
– Application Server
• One or more, help distribute work load
– Database Server
• One single data repository
 History

SD FI
MM SAP PLM
CO
PP AM
SAP R/3 SAP
SAP ERP
SAP
Client/Server SRM CRM
QM ABAP PS
PM Basis
WF
SAP SCM
HR IS

SAP NetWeaver
 SAP Software Applications
 For small & medium enterprises
• For large - SAP All-in-One
enterprises - SAP Business ByDesign
- SAP Business One
– SAP ERP
– SAP CRM
– SAP PLM
– SAP SCM  Platforms
– SAP SRM - SAP NetWeaver
– SAP Business Objects - SAP Enterprise Services Architecture
 SAP ERP Business Modules
• Collections of logically related transactions
within identifiable business functions
– MM (“Buy”)
– PP (“Make”)
– SD (“Sell”)
– FI and CO (“Track”)
– HCM (“People”)
– WM (“Store”)
– EAM (“Maintain”)
– CS (“Service”)
 SAP ERP Core Applications
 Human Capital Management
• Logistics - Personnel Management
– Sales & Distribution - Benefits
– Materials Management - Payroll
– Production Planning
– Plant Maintenance
– Quality Management

• Finance
– Financial Accounting
– Managerial Accounting
– Asset Management
– Treasury
Oracle E-Business Suite Release 12

(Now-a-check)
 Oracle At-a-Glance

Globally…
#1 in Database
#1 in Supply Chain Mgmt
#1 in Customer Relationship Mgmt
#1 in Human Capital Mgmt
#1 in Industries
- Retail
• 275,000 total customers • 17,700 partners - Communications
• 220,000 database customers • 56,000 employees - Public Sector
• 30,000 applications customers • 14,000 developers - Professional Services
• 30,000 middleware customers • 7,000 support staff - Financial Services
 Globalization Changes Everything

• R&D: Procter & Gamble to source 50% of new

product ideas from global partners by 2010
• Design: Boeing designs navigation and landing
gear systems in India
• Procurement: Pella sells windows primarily in the
US, but sources many parts overseas
• Manufacturing: Sony, Dell, and Apple use China’s
Quanta Computer for laptop manufacturing
• Shared Services: Citigroup uses a single global
HR system to serve all divisions and geographies

“Our strategy is to work with global networks to leverage the best technologies
on the planet.”
-- HP SVP Dick Conrad
To Meet These Challenges, Businesses Must…

 Think Globally to make the right decisions

 Work Globally to be more productive

 Manage Systems Globally to lower cost

and increase performance
 Flexible Architecture Meets the Needs
of Dynamic, Global Businesses

Role-Based Portal Access

 Complete
Enterprise Security
 Integrated
Performance Analysis, Planning
Management & Reporting  Standards-based

Compliance Framework
Systems Management

•
•
Integration Services
Process Orchestration  Adaptable
Applications • User/System Configuration
• Data Hubs
 Accessible
• Application Server
Fusion • Web Services  Secure
Middleware • Development Tools
• Collaboration Tools
 Scalable
Database RAC / Grid
Release 12 Enables You To…

Think Globally
Work Globally
Manage Systems Globally
Make more informed and compliant decisions with a global view of
customers, suppliers, partners, and operations
 R12 Improves Global Decision Making Think Work Manage

by Supporting All Types of Reporting/Analysis

Executives Managers Analysts

• Make timely decisions with

integrated information
Reporting Planning systems
Consolidation Profitability Forecasting Portfolio
& Compliance Analysis & Modeling Analysis • Target information delivery
with role-based dashboards

Operational Performance Network Inventory

• Protect organizational
Reporting Scorecards Optimization Optimization integrity with secure
information delivery

Transaction Processing Sensor

Users

Financials, Supply Chain, Projects, Based

PLM, Sales & Marketing, HR, Service Services
 EBS Business Intelligence
Supply Chain & Human
Marketing & Sales Service Procurement Financial
Order Mgt Resources
Intelligence Intelligence Intelligence Intelligence
Intelligence
Intelligence

Pipeline Activity Supplier Order A/R & A/P Absence

Analysis Analysis Performance Linearity Analysis Analysis

Sales Customer Spend Orders GL / Balance Compensation

Forecasting Satisfaction Analysis vs. Available Sheet Analysis Analysis
Inventory
Opportunity Resolution Procurement Customer Talent
Cycle Time & Product
Analysis Rates Cycle Times Analysis Profitability Management

Quota Service Rep Inventory Backlog P&L Analysis Workforce

Analysis Effectiveness Availability Analysis Profile

Marketing Service Cost Employee Fulfillment Expense Turnover

Analysis Analysis Expenses Status Management Trends

Lead Service BOM Analysis Customer Cash Flow Return on

Conversion Level Trends Receivables Analysis Human Capital

Business-friendly Logical
Next Generation DBI Low TCO Preserved
Layer
Release 12 Enables You To…

Think Globally
Work Globally
Manage Systems Globally

Increase productivity with global processes that cross applications,

divisions, and regions
 A New User Experience for R12 Think Work Manage

Accelerate global roll-outs with simplified business flows and user interface

• Reduced pop-ups and duplicate

screens
• Re-designed and streamlined entire
workflows
• Reduced the number of steps to
complete key tasks
• Improved overall look & feel and
visual style
• Increased personalization capabilities

ImprovedWorkflow in Targeted Areas

• Campaign Management • Financial Consolidation • Self-Service Purchasing
• Customer Support • Online Candidate Registration • Sourcing
• Collections & Payments • Absence Management • Supplier Collaboration
• Loan Management • Salary Administration • Business Intelligence
 Global Financial Management Think Work Manage

Drive
Shared
Shared Services Service
Single
Global
Center
with R12 Database

Financial
Management
Initiatives
Org 1 Org 2 Org 3

Examples: Payables, Purchasing, Collections, HR

Increase the efficiency of shared services and single database operations with streamlined
processing, reporting, and access across operating units
 HCM Intelligence - New Features Think Work Manage

• For line managers and human resource professionals, we

have dashboards, KPI’s, and reports for:
- Employee workforce (headcount, salary and turnover)
- Contingent workers
- Absence (duration and occurrences)
• For the Chief HR Officer we have:
- Workforce (headcount, salary and turnover)
• For the budget manager we have:
- Workforce budgeting (headcount and costs)
• For the benefits manager we have:
- Open enrollment (number of elections)
Compensation Workbench Think Work Manage

Salary Statistics Reporting

Release 12 Enables You To…

Think Globally
Work Globally
Manage Systems Globally

Reduce implementation, integration, and

management costs of global applications
 Dramatically Lower IT Costs Think Work Manage

through System Consolidation

Only Oracle…
• Supports all languages and
localizations in same database
• Scales to very large volumes via RAC
and Grid Computing

Lower Cost Better Automation Better Information

• Consolidate data centers
• Administer fewer systems
• For each new flow,
leverage existing setups and
reference data
• Standardize, document, and
audit processes
• Integrated cross-application
business flows
• All detail available
for drilldown
• Deploy DBI in weeks vs.
quarters or years for a
traditional warehouse
 Why Upgrade?
Think Work Manage

Most Comprehensive Solution

The Global Business Release

Includes Over 2,350 New Capabilities

• 50% Industry Specific Capabilities
• 50% Cross-Industry Capabilities
– Sales & Marketing – Planning
– Finance – Procurement
– Human Resources – Manufacturing
– Projects – Logistics
– Contracts – Service
– Order Management – Maintenance
– Configurator – Product Lifecycle Mgmt

Includes 11 New Modules/Products

EBS Release 12
Feedback
R12 is the Global Business Release

 Think Globally to make the right decisions

 Work Globally to be more productive

 Manage Systems Globally to lower cost and increase

performance

Brought toYou by Oracle Applications Unlimited

 Oracle E-Business Suite

Customers Employees

Suppliers Partners
 Benefits of Oracle E-Business Suite

– Available in multiple languages

– Supports multiple currencies
– Supports flexible management of business processes
– Has a common data model
– Supports statutory and customary local requirements
– Is built on open standards
– Collaborates with trading partners
 R12 E-Business Suite Footprint

New in R12

Financials Corporate Performance Mgmt.

General Ledger Daily Business Intelligence (DBI)
Receivables Balanced Scorecard
Payables Financials & Sales Analyzer
Assets Enterprise Planning and
Cash Management Budgeting
Global Consolidation System Profitability Manager
Advanced Collections Financial Consolidation Hub
Internet Expenses
Government, Risk & Compliance
iReceivables
Treasury Government, Risk and
Lease Management Compliance Manager
Internal Controls Manager Application Access Controls
Financials Centralized Solution Application Configuration
Set (FINS) Controls
Financial Services Accounting Governance, Risk and
Hub (FSAH) Compliance Intelligence
 R12 E-Business Suite Footprint

New in R12

Human Resources Management Projects

Human Resources Project Costing
Self-Service Human Resources Project Billing
Advanced Benefits Project Resource Management
Compensation Workbench Project Collaboration
iRecruitment Project Management
Payroll Project Portfolio Analysis
Performance Management Project Contracts
Time and Labor DBI for Projects
Workforce Scheduling
Approvals Management
Learning Management
iLearning
Tutor
DBI for HR
 R12 E-Business Suite Footprint
New in R12

Supply Chain Planning Order Management

Advanced Supply Chain Planning Order Management
Constraint Based Optimization Advanced Pricing
Inventory Optimization Release Management
Global Order Promising Sales Contracts
Collaborative Planning Configurator
Strategic Network Optimization iStore
Demand Management Supply Chain Planning and Order
Advanced Forecasting & Demand Management Intelligence
Management
Real-time Sales & Operations Asset Lifecycle Management
Planning
Enterprise Asset Management
Predictive Trade Planning
Self-Service Work Requests
Deduction and Settlement
Management Asset Tracking
Trade Promotion Optimization Property Manager
 R12 E-Business Suite Footprint

Procurement Manufacturing
Purchasing Discrete Manufacturing
Sourcing Manufacturing Execution System
Sourcing Optimization Mobile Supply Chain Applications
Flow Manufacturing
iSupplier Portal
Flow Sequencing
Procurement Contracts
Production Scheduling
Services Procurement Repetitive Manufacturing
Advanced Pricing Optimization
iProcurement Process Manufacturing
DBI for Procurement
 R12 E-Business Suite Footprint
New in R12
Logistics
Inventory Management
Mobile Supply Chain Applications
Warehouse Management
Transportation Management
Transportation Operational
Planning
Logistics Inventory Visibility
Forwarding & Brokering Operations
Freight Payment, Billing & Claims
Transportation Sourcing
Transportation Cooperative Routing
Fusion Transportation Intelligence
Product Lifecycle Management
Product Lifecycle Management
Product Data Synchronization for
GDSN and UCCnet Services
CADView-3D
Master Data Management (Hubs)
Customer Data Management
Product Information Management
Financial Consolidation
 R12 E-Business Suite Footprint
Marketing and Sales Service
Marketing TeleService
Service Contracts
Trade Management
Field Service
Advanced Pricing Spares Management
TeleSales Advanced Scheduler
Field Sales Mobile Field Service
Sales for Handhelds Depot Repair
Quoting iSupport
Partner Management Service Intelligence
Proposals Interaction Center Technology
Incentive Compensation Advanced Inbound Telephony
Marketing & Sales Intelligence Advanced Outbound Telephony
Email Center
Scripting
Oracle Applications R12 Architecture
 Understanding the Oracle Applications
R12 Architecture

The following topics are included in the Oracle

Applications R12 architecture:
 Business architecture
 Technical architecture
 Business Architecture: Oracle Applications R12

The R12 EBS has five principles that drive its

business architecture:
 Modern Foundation
 Complete
 End-to-end Integration
 Global
 Rapid Implementation
 Technical Architecture: Oracle Applications R12

The following topics are included in the

technical architecture of Oracle Applications R12
– Forms-based
– Self-service (HTML/JSPs)
– Business Intelligence
– Mobile
 Basic Technical Architecture of
Oracle Applications R12

Desktop/Client Tier Application Tier Database Tier

Internet

Application Data &

User Interface Application Logic
Database Logic
 Desktop/Client Tier
Desktop/Client Tier Application Tier Database Tier

Internet
 Applications Tier
Web server/Listener
Desktop/Client Tier Database Tier
Portal (PHP)

Forms server

Concurrent Processing server

Servlet Engine
Internet
Java Server Pages (JSP)

Discoverer server

Reports server

Administration server
 Database Tier
Desktop/Client tier Application tier Database tier

Internet
 Oracle Applications Manager
Oracle Applications Manager is a key system administration tool:
Microsoft Dynamics ERP
Broad business management suites including
financial management, supply chain
management and customer relationship
management functionality

A complete CRM suite including sales force

automation, marketing and service management

Small business financial management

Retail management and point of sale
Integrated contact management, accounting and
online services packaged with
Microsoft Office
 Over $2.5B in acquisitions
Top 5 Microsoft R&D spend on business applications
25 years of Biz Apps Experience
300,000 Customers / >10,000 Partners
 ERP Modules in Microsoft
Microsoft Dynamic World Product Classification
Dynamics AX Dynamics AX Financial General Ledger
Account Payable
Account Receivable
Advance Ledger
Fixed Assets
Dynamics AX Trade & Sales & Purchase Orders
Logistics Trade & Agreement
Bills of Material
Inventory
Dynamics AX-Production Production integration
Work centers
Operations and Routes
Production Orders
Vendors
General Productions
Master Planning
 ERP Modules in Microsoft
Microsoft Dynamic World Product Classification
Dynamics G.P Dynamics GP Financial ?

Dynamics GP Supply Chain ?

Management
Dynamics GP-Project Series ?

Dynamics GP- ?
Manufacturing
Dynamics GP-Report Writer ?

Dynamics GP-FRX ?
 ERP Modules in Microsoft
Microsoft Dynamic World Product Classification
Dynamics Nav / SL ? ?

? ?

? ?

? ?

? ?

? ?
 ERP Modules in Microsoft
Microsoft Dynamic World Product Classification
Dynamics CRM Dynamics CRM-App Microsoft CRM Concept
Sales Management
Marketing Automation
Service Management
Service Scheduling

Dynamics CRM- Planning customization

Customization Customize Entites
Work with Custome Entites
Workflow
Customize Reports
Configure Application
Integration
Application Event
Programming
 Innovation on All ERP Products
“We recognize we have a
“Some
lot of our
of work to doproducts
to meet
“At
have a time
fallen when
behind
customer expectations” other
the
technology curve and are
technology vendors need
struggling
increased toN.A.
R&D
– Sage stay afloat,
investment”
CEO Sue
Microsoft is raising
Swenson, NetworkWorld, the bar.”
– Sage N.A. CTO May Motasim
15, 2009IDC
– Albert
Najeeb, CRN, May 12, Pang,
2009

“Business Ready Customer Care”

Choice Influence Visibility
 Microsoft Dynamics ERP Industry Approach

Higher solution value to customer

Vertical
and
Industry
Functiona
lity

Foundational
Business
Application
Functionality
 ERP Opportunity
Mid-market is the largest and fastest growing
ERP Spending segment
FY11 Forecast
WHO USES DYNAMICS
Who Uses Microsoft Dynamics AX?.....
Small Businesses Midsize Companies Large Enterprises
Our Vision
 Microsoft Dynamics AX Business Process Coverage

Project
Manufacturing Distribution
Accounting
Human
Enterprise Financial
Resource
Portal Management
Management
Customer
Supply Chain Business
Relationship
Management Analysis
Management

COMPLETE / SCALABE/GLOBAL SOLUTION

• Designed for midsize & enterprise organisations:

•
• 200 – 7500 employees
Industry focused solutions
11,800
• Wholesale/Distribution 11,100
• Process & Discrete Manufacturing
•
•
Services
Retail
5,000+
• 2500+ Partners in over 40 countries Jun 2009
• Available in 36 countries & 40 languages including bi-
directional language support Dec 2008
• 4 development centres globally May 2005
 Long-term Commitment
AX ‘8’
AX ‘7’ Continued innovation
targeted at mid-market
with particular focus on:
AX ‘6’ Continued focus on
Simplifying Application
Lifecycle Simplicity
AX 2009 Simplifying Application
Lifecycle
More Industry Productivity
functionality Dynamics User
Enhance Financial More deployment Experience Leadership
Role Tailored UX Capabilities
Global Enterprise flexibility Microsoft technology
Enrich Industry Platform More Software + Time-to-Value
Capabilities
Best Practices in Services scenarios
Compliancy Business Processes
Self-Service BI Software + Services

MAJOR RELEASES

SERVICE PACKS/MINOR RELEASES

Additional Additional Additional Additional

SP’s SP’s SP’s SP’s
RTM RTM RTM RTM
Supporting Your Competitive Advantage

Microsoft Dynamics AX adapts to your business

rather than forcing you to fit to the software.
SAP Customers are
20% Less Profitable Adaptive Business Process
than their Peers Microsoft Dynamics AX! Leaders & Innovators

Competitiveness
”An analysis of nearly 100 public companies
listed on SAP’s Web site finds these SAP users “Industry Standard” Process
are 20 percent less profitable than their peers. SAP, Oracle, etc. Less or equal to
Despite SAP advertising claims to the contrary, Industry Average
factual analysis of ROE data shows the best-run Lack of Defined Process
businesses don’t run SAP.” Poor or No Systems Laggards
—Nucleus Research Note, March 2006

“We purchased Microsoft Dynamics AX rather than its Tier 1

competitors because we want to be the ‘go to’ chicken processing
company, not another ‘me too’ chicken processing company.”
—John Bekkers, CEO, Gold Kist
USER PRODUCTIVITY
Customer Model
 Driving User Productivity

“We've done four or five

implementations, this was
“We spent about a month
by far the best. Everything
training users. Our previous
is easier to find in AX.”
ERP package required one to
three months…and our people
didn’t require any training to
generate reports.”

“Our previous ERP product

required two to three days to put
together reports to close the
period…AX 2009 does it
dramatically faster.”
INTRODUCING MICROSOFT DYNAMICS
AX 2012
Dynamics AX 2009 Market Response
“They have done a really good job of integrating the Microsoft
technologies... I think this is probably the first release there they
have really put together everything they have had internally and
put it to use.” Ray Wang
Principle Analyst
Forrester Research

“The release of Microsoft Dynamics AX 2009 really highlights how

much Microsoft does listen to its partners!”
Bence Árendás
Development Director
Xapt – Partner

“ Because of the integration opportunities, we project being able to

double or triple our business over the next two to three years.”
Allan Stiles
CMC Group
 Microsoft Dynamics AX
Take your business into the future

Help people to Build profitable Manage the Reduce risk and

work smarter supply chain complexities liability
and faster relationships and of a global associated with
adapt internal organization by corporate
processes to consolidating and governance,
meet changing standardizing regulatory
demands processes and compliance, and
providing customer
visibility across initiatives
your organization
 Microsoft Dynamics AX 2009
Take your business into the
future

Improve
productivity
 Improve Productivity
 Customer Challenges (“Pains”)
 Software is difficult to learn and use
 Difficult to figure out how to perform tasks, what to do next
 Unable to access reports, forms, data critical to completing
my work
 Unable to convert data into meaningful information
required for decision making
 Need to go to the IT department to get reports
 Excess time spent creating reports in Excel
 Collaboration with team members is time consuming
 Who will be experiencing these challenges?
 All users (financial, purchasing, sales)
 All management
Customer Model
 Role Tailored User Experience

●<Screen Shot>
 Role Tailored User Experience

●<Screen Shot>
 Presence

●<Screen Shot>
“Microsoft did a great job in designing a business application with
the ease of use of Outlook.”

Greg Brock, Director Information Systems, Techmer PM –

Microsoft Dynamics AX 2009
 Microsoft Dynamics AX 2009
Take your business into the future

Improve Manage
productivity change
 Multi Site

●<Screen Shot>
 Microsoft Dynamics AX 2009
Take your business into the future

Improve Manage Compete Simplify

productivity change globally compliance
Compliance Portal