Session: III Characteristics and skills

 List down characteristics of a master trainer

and an example from everyday life of what
an effective Master Trainer does?
Qualities of an effective Master Trainer

Engage your audience

 Change your tone of voice.

 Use your slides or your notes as a guide; do not just

read from them.

 Link areas of learning to participant’s personal

experience.
 Ask participants many questions.

 Contextualize the content to your country/ community

with which you are working.

 Make sure that you hear everyone’s voice. Ask for
input from people you have not heard from.
 Make eye contact.
 Demonstrate patience, tolerance and respect towards
all.
Stimulate learning

 Use concrete examples.

 Use clear language.
 Demonstrate how to do an activity.
 Speak slowly, especially if the language of instruction
is not everyone’s first language.
 Allow opportunities for questions.
 Make sure your message is consistent and that you
correct mistakes.
 Build on the knowledge that participants already have.
 Give clear directions, and check for understanding.
 Give a brief (5 min intro) to center thoughts
 Help trainees to learn by giving feedback as a
sandwich [1. something good 2. area to improve 3. take
home].
 Remember the differences between how children and
adults learn.
 Summarize an activity after you have done it.
 Recruit the help of participants wherever possible.
Be organized
 Manage your time. Be flexible, you must be
willing to shorten some activities to allow more
time for other content.
 Be well prepared- know your content well and
how you plan to teach it to others. Practice
delivering it.
 Set up the room before everyone arrives.
Skills required for a Master Trainer to
conduct sessions effectively

 Communication skills
 Planning & Presentation skills
 Time Management skills
Communication Skills

Activity
What is Communication?
 Communication is a process through which the exchange
of information, ideas and attitudes occur from one person
to another. Communication is the process of meaningful
interaction among human beings.

 Communication is the act of conveying information for the

purpose of creating a shared understanding. It’s something
that humans do every day. The word “communication”
comes from the Latin “communis,”meaning, “to share,”
and includes verbal, non-verbal and electronic means of
human interaction.
Self-assessment Scale Low 1 2 3 4 5 6 7 High
S.no. Characteristic Scale

01 I pay attention to the non-verbal cues of others. 1234567

02 I attempt to understand ideas that are different from mine. 1234567

03 I attempt to understand the other person's frame of reference. 1234567

04 I can accurately paraphrase another's words. 1234567

05 I am at ease in the world of emotions. 1234567

06 I accept suggestions from people with whom I am working. 1234567

07 I ask for more details and clarification. 1234567

08 I make sure I distinguish between fact and opinion. 1234567

09 I encourage others to clarify their thoughts. 1234567

10 I give critical feedback when necessary. 1234567

Grading scale:
 50-70 Excellent Communication Skills

 30-50 Good Communication Skills

 10-30 Fair Communication Skills

Giving instructions

Brain storming
Giving instructions
 Invite, don’t tell.

 Speak the purpose clearly up front

 Describe as little as you have to in order to

get the instructions across.
 Stop talking sooner than you think you have
to

 People are more prone to confusion than you

think they are.

 If you get lost, start again but go slower.

Presentation skills

Brain Storm
Steps in Planning a Presentation
 Determine what the trainees need to learn.
 State objective.
 Choose an appropriate training method.
 Organize your material.
 Write the session plan.
 Prepare and check aids.
 Presentation checks.
 Evaluation.
 Presentation planning check list.
Delivering a presentation
 Influence attitudes through your manner.
 Project enthusiasm regarding the training - through use
of voice (modulation), body language.
 (Gesticulation) and eye contact.
 Be confident and positive (this comes from sound
session planning and preparation and from sound
knowledge of what you are doing).
 Be firm.
 Be energetic and lively - do not stay glued to one spot,
move around the trainees (but don't overdo it).
 Introduce humor, if you can do so effectively (forced
humor may be counterproductive, and too much humor
may be damaging).
 Be pleasant, relaxed, and sympathetic to trainees; do
not talk down to them.
 Involve trainees in the training process, taking them
into your confidence.
Desirable qualities of speech
 Clear
 Pleasant
 Fluent
 Varied
 Coordinated with gesture
 Set an example
 Convey a sense of the importance of the
subject.
 Take the subject seriously.

 Avoid
 Distracting mannerisms.
 Not giving your best at every presentation.
Time management

Brain Storm
Time management
It refers to a range of skills, tools, and techniques used
to manage time when accomplishing specific tasks, projects and
goals. This set encompasses a wide scope of activities and these
include:
 Planning/Scheduling
 Allocating/Assigning

 Setting goals

 Delegation/Passing on

 Analysis of time spent

 Monitoring/Supervising

 Organizing/Categorizing
 Scheduling/Making a Time table

 Prioritize
Techniques for Setting Priorities to Manage
Time Effectively
ABC Analysis:
 Tasks to be accomplished are often marked A, B, and C—hence

the name. Activities are ranked upon these general criteria:

 Tasks that are perceived as being urgent and important.

 Task that is important but not urgent.

 Task that are neither urgent nor important.

The Numbered Priority Technique

 This method involves keeping a small notebook/diary or pad

that can be put in the pocket and can be carried at all times.
Activity

Time Management Questionnaire