WHAT IS HUMAN BEHAVIOR?

HUMAN BEHAVIOR REFERS TO THE PHYSICAL ACTIONS OF A PERSON THAT CAN BE SEEN OR HEARD SUCH AS
SMILING OR WHISTLING. WITH HIS THOUGHTS, FEELINGS, EMOTIONS, AND SENTIMENTS, THE PERSON
EXHIBITS BEHAVIORS SIMILAR OR DIFFERENT WHEN HE IS IN OR OUT OF THE ORGANIZATIONS.
WHAT IS ORGANIZATIONAL BEHAVIOR?
ORGANIZATIONAL BEHAVIOR MAY BE DEFINED AS THE STUDY OF HUMAN BEHAVIOR IN ORGANIZATION, OF
THE INTERACTION BETWEEN INDIVIDUALS AND THE ORGANIZATION, AND OF THE ORGANIZATION ITSELF.
THE GOALS OF ORGANIZATIONAL BEHAVIOR
• TO EXPLAIN BEHAVIOR;
• TO PREDICT BEHAVIOR; AND
• TO CONTROL BEHAVIOR.
 The
person

Behavior

In the
organization Out of the
Organization
THE ELEMENTS OF OB

1. PEOPLE
2. STRUCTURE
3. TECHNOLOGY
4. ENVIRONMENT
THE BENEFITS OF STUDYING
ORGANIZATIONAL BEHAVIOR (OB)
• ENHANCEMENT OF ORGANIZATIONAL AND INDIVIDUAL EFFECTIVENESS
EFFECTIVENESS IS A MAJOR ATTRIBUTE OF SUCCESSFUL ORGANIZATIONS, AS WELL AS
INDIVIDUALS. WHEN THE RIGHT DECISION ARE MADE, EFFECTIVENESS FOLLOWS, IN DECISION MAKING,
KNOWLEDGE OF KNOWLEDGE OF OB CAN BE VERY USEFUL.

• SHARPENING AND REFINEMENT OF COMMON SENSE

PEOPLE DIFFER IN THE DEGREE OF COMMON SENSE THEY POSSESS. IMPROVEMENTS IN THIS TYPE
OF ABILITY, HOWEVER, CAN STILL BE MADE AND GREAT BENEFITS CAN BE DERIVED IF THIS IS DONE.
• A BRIEF HISTORY OF ORGANIZATIONAL BEHAVIOR [OB]
HISTORY TELLS US THAT BEHIND EVERY MAJOR ACCOMPLISHMENT OF MAN IS SOME SORT OF
ORGANIZATION. THOUSANDS OF YEARS AGO, THE PYRAMIDS OF EGYPT AND THE TEMPLES IN CENTRAL AND
SOUTH AMERICA WERE BUILT BY WORKERS RECRUITED FROM AMONG THE POPULACE. WHETHER OR NOT
THERE WHERE ATTEMPTS TO MAKE THESE TYPES OF WORKERS PERFORM BETTER CAN BE THE SUBJECT OF
INQUIRY. WHAT WE SEE IN THE MOVIES IS THE WHIP, WHICH AS WE UNDERSTAND WAS DESIGNED TO MAKE
THE WORKERS DO THEIR ASSIGNED TASKS.
THE ORIGIN OF OB CAN BE TRACED TO THE
FOLLOWING:
THE HUMAN RELATIONSHIP APPROACH

THE SCIENTIFIC MANAGEMENT APPROACH BY FREDERICK W. TAYLOR

 THE HUMAN RELATIONS APPROACH BY ELTHON MAYO AND OTHER
THE PERSONALITY THEORIES
A. FREUD’S THEORIES
B. THE BEHAVIORIST APPROACH BY WATSON AND SKINNER
C. THE HUMANIST APPROACH BY CARL ROGERS, FRITZ PERLS, AND ABRAHAM MASLOW
ETHICS AND ORGANIZATIONAL BEHAVIOR
MAY AN ORGANIZATION USE WHATEVER MEANS, FAIR OR FOUL, TO ACHIEVE ITS OBJECTIVES? IT IS ALRIGHT
FOR A FIRM TO ASK ITS EMPLOYEE TO OBTAIN CONFIDENTIAL INFORMATION THROUGH ESPIONAGE
REGARDING THE OPERATIONS OF A COMPETITOR? IS IT RIGHT FOR A BUSINESS FIRM TO ADAPT A POLICY OF
HIRING ONLY THOSE WHO ARE MEMBERS OF A CERTAIN RELIGIOUS SECT? IT IS RIGHT FOR ORGANIZATION
TO ALLOW EXECUTIVE TO PLAY FAVORITES IN THE WORKPLACE? THESE SIMILAR BEHAVIORS IN THE
ORGANIZATION HAPPEN EVERY NOW AND THEN. SHOULD THE PROPRIETY OF SUCH BEHAVIORS BE THE
CONCERN OF ORGANIZATION?
PHILOSOPHERS MAINTAIN THE VIEW THAT A SOCIETY THAT HAS LOW REGARD FOR MORALS WILL
DISINTEGRATE AFTER A PERIOD OF TIME. TO AVOID CHAOS AND DESTRUCTION, AND TO MAKE LIFE IN
SOCIETY POSSIBLE, ADHERENCE TO PRACTICE OF MORAL PRINCIPLES REGULATING HUMAN RELATIONS
BECOME NECESSARY.
 WHAT IS ETHICS

ORGANIZATIONAL ETHICS
THESE ARE MORAL PRINCIPLES THAT DEFINE RIGHT OR WRONG BEHAVIOR IN ORGANIZATIONS.
ETHICAL BEHAVIOR
REFERS TO BEHAVIOR THAT IS ACCEPTED AS MORALLY “GOOD” AND “RIGHT” AS OPPOSED TO “BAD” AND
“WRONG”
RIGHT AND WRONG BEHAVIOR IN ORGANIZATION IS DETERMINED BY;
1. THE PUBLIC
2. INTEREST GROUPS
3. ORGANIZATIONS
4. THE INDIVIDUAL’S PERSONAL MORAL AND VALUES.
ETHICAL ISSUES
1. CONFLICT OF INTEREST
2. FAIRNESS AND HONESTY
3. COMMUNICATION
4. RELATIONSHIPS WITHIN THE ORGANIZATION