- Yasmeen

 Level 1: Long Term Motivation

◦ This will follow Maslow’s Hierarchy of Needs
◦ Each employee has different needs to be motivated
for not just a single shift, but for the companies
long term well being
 Level 2: Short Term Motivation
◦ Every day an employee starts their shift, something
should spark them to give a strong effort from
clock-in to clock-out
 In employee motivation, it is crucial to
understand that each employee is an
individual with different needs and career
goals
◦ Some employees must be motivated with short term
goals
◦ Some employees must be motivated with the
possibility of career growth and increased
responsibility
 Different types of employees
◦ Full Time Students
 Part Time Bank Workers
 Focus on School not Organization
◦ Lifetime Banking System Workers
 Set Career/Life Goals in Banking System
◦ In Between Job Employees
 Worked in Several Different Vocations
 Little Commitment to Organization
 All three types of employees are applicable
into what is called the Hierarchy of Needs
developed by the psychologist Abraham
Maslow. Although it is applied differently to
each individual employee as they each have
different requirements to satisfy their needs
 Maslow’s Hierarchy is modeled into a 5 level
pyramid
 In general, the first level of Maslow’s pyramid
refers to physiological needs
◦ Hunger
◦ Thirst
◦ Shelter
 In business this refers primarily to their basic
pay, and the need for it to be adequate for
each individual.
 All three types of employees can be motivated
similarly for this level
◦ Full time Workers
 Typically search for adequate sustenance for social life
 Rent
 Food
 Social Life
◦ Lifetime Banking System Workers
 Looking for adequate sustenance for their livelihood
 Rent
 Ability to Support Family
 Social Life
◦ Various Job Employees
 Looking for adequate sustenance for their livelihood
 Rent
 Ability to Support Family
 Social Life
 All three types of employees can be
motivated for this level in the same way. If
you work for me, you will get paid and the
organization will attempt to pay the employee
enough to support their basic needs. This is
a basic need that will not yield that high of
motivation since many employees can find
other jobs with similar pay in the same field
 Maslow’s Pyramid describes the next need as
safety, which translates into the Banking
business world into several different ways for
each type of employee
 Full Time Students
◦ Employees who are full time students will have less
emphasis on their job safety and security.
◦ To motivate them on this level, it is important to let
them understand where they stand (and their
importance) in your organization, while letting them
know that you understand that their job will still
allow them to have security in their scholastic
efforts
 Full Time Students
◦ To ensure their feelings of safety, a few steps must
be taken to make them happy and motivated
 Consistently discuss their school schedule
 Work around their school schedule
 Make them understand that if they work hard for your
company that you will work hard to balance their
schedule between their work and their education
 Lifetime Banking System Workers
◦ People who have set their careers into the Banking
industry have separate needs to ensure their
feelings of security to help motivate them as
workers. They must feel that the company they
work for will remain in business for a long period of
time.
 In Between Job Employees
◦ These employees must understand that there is a
safety and consistency to their work that differs
from other fields of work that they can be drawn to.
In order to motivate these employees, consistent
meetings with these employees can help obtain
feedback into their likes and dislikes of the Banking
industry
 In Between Job Employees
◦ In the process of getting feedback from these
employees of their comforts or discomforts in
Banking, the manager and the employees can then
focus on why this employee should feel secure in
this business or why this employee should perhaps
find another way to make money
 These employees may have to be let go if they do not
fit into the banking pace or style of work, but having
these meetings can motivate them to feel secure within
the company
 Maslow’s third level to his pyramid deals with
belongingness within the organization. It is
important for each of your coworkers to feel that
they can depend with each other, and get along
with one another
 There are many examples of ways to encourage
this
◦ Have each employee work different jobs within the Bank.
This allows employees to understand how their
coworkers effect their workday
◦ Encourage employees to socialize outside of work. Host
parties in which every employee is invited. If employees
feel like they are part of the team, they will be motivated
to not let each other down
 Maslow’s fourth level deals with esteem. A large
motivating factor that helps employees take more effort
into their work is if they are recognized for their hard
work.
 It is crucial to not let any well executed shift go unnoticed.
Have frequent personal meetings with each employee for
everything they have done well.
 Make sure to emphasize everything that is executed well,
this will motivate the employee to maintain their pride in
their work by consistently performing to this expected
level, and let them understand that they are benefiting the
company and their coworkers
◦ Pay raises and promotions will help increase this motivation. An
employee will have higher motivation if they are given more
responsibility, and have a higher devotion to the workplace
 If the employees have risen to this level of
their hierarchy of needs, then you have done
a good job so far at motivation. This is when
they have provided a unique contribution to
your company. This will give the employee a
great sense of pride to their job and motivate
them to be the outstanding worker that they
are.
 Each employee is different
◦ It is essential to understand each employee has
their own problems from day to day, and their own
daily goals
◦ You must use your knowledge of each employees
personal characteristics. This will allow you to hit
the exact points that motivate an employee to have
a great single shift, every shift
 Pre Shift Meetings
◦ A meeting before every shift can help motivate the
employees and give them a feeling of
belongingness to the team
◦ Set goals for each shift, let them understand what
was done well during their previous shift, and what
could be worked on to help benefit the team and
the shift itself
◦ Maybe propose an award if the team achieves all of
their goals for the night, or propose individual
awards for those who particularly excel.
 Post Shift Meetings
◦ Let the team know what they did well
◦ Discuss issues with individual
◦ Discuss goals for following shifts
 Job Delegation
◦ Give employees larger responsibilities to make
them feel more important to the organization. Give
the employees a chance to prove themselves
competent and reliable.
◦ Seeing other employees given more responsibility
can motivate other employees to work harder to
give them the chance to have a responsibility
delegated to them. Every employee wants to be
seen as responsible and great at their job
 Motivation cannot be limited to raises and
promotions. These stimuli will not bring the
employees to long term motivation. Nor will it
ensure that each employee is motivated for every
individual shift.
 It is important to listen to your workers in order
to understand why they may have not performed
as well as you expected. There are many factors
outside of work that can deteriorate their
motivation for a single shift. If you discuss these
problems it can allow the employees to trust you,
and this can make them more motivated for
future shifts.
 Motivating your employees is not easy, but is
extremely important. No single method will
work for every employee. They are all
different and have different goals. There are
many things that are important to understand
about each employee to yield the most
motivation and production
◦ Life Goals
◦ Life Needs
◦ Feelings of Belongingness
◦ Life Situations
Thank You