Expert System Functionality * Assist human expert when integrating various decisions Replace human expert decision making when not available Expert systems : programming computers to make decisions in real-life situations (for example, some expert systems help doctors diagnose diseases based on symptoms) Knowledge from an expert Expert System Knowledge Base Non-expert userApplications of Expert Systems eo. @ Cs Microsoft" Gu. - Greocttree B otnee Peachtree: Used by accountant for making Database, Financial documents ne Ae =p fs) ile)Limitations of Expert Systems * Limited to relatively narrow problems * Cannot readily deal with “mixed” knowledge * Possibility of error * Cannot refine own knowledge base * Difficult to maintain * May have high development costs * Raise legal and ethical concerns