24x7 Water Supply Project

Is 24x7
Water Supply
Necessary???
 Article 21 of Constitution of India –
Fundamental Rights
Supreme court of India and several high courts
have held that the right to pollution free water
and the right of access to safe drinking
water form part of “Right to Life”
under Article 21 of Constitution of India
What is Safe Drinking Water?
(Protected Water Supply)
• CPHEEO manual on Water Supply defines the
objective of Protected Water Supply System as
• Supply of Safe, and clean water in
adequate quantity
• Conveniently and as economically as
possible.

Does our Water Supply satisfy

above definition ?
 Safe & Clean

• Pipe is full only for a few hours in a day.

• Leak water reenters the pipe during non
supply hours along with the external
pollutant.
Cannot be SAFE
• With the slushy leaked water re-entering the
pipe
Cannot be CLEAN
Safe & Clean???
 Convenient & Adequate
• Supplied during limited hours
• Based on availability and not on requirement.
• Supply based and not demand based.
• Cannot be claimed as adequate.
• Not available when needed by consumer.
• Convenience of the water authority not of
consumer.
• Supply during odd hours is common.
 water
supplied
in odd
hours
 Economical
• Requirement of 24 or 48 hours supplied in one
or two hours.
• System capacity is 20 to 40 times higher.
• More valves for supply regulation
• Storage structures at consumer premises.
• Spot treatment methods such as boiling, filters.
• Additional manpower for O&M.

Cannot be economical
 Why Intermittent System followed
by Local Bodies
• Control over distribution. Who gets? How much?
• Shortage of human / financial / management
resources
• To reduce loss of water through leaks, hours of
supply is reduced
• Absence of as-built drawings and consumer
database.
• High Unaccounted For Water
Coimbatore City 24x7 Water
Supply System
• AMRUT Program of Government of India.
• Project Area: Old Corporation area before
expansion. (Old 72 Wards, present 60 wards)
• Project Period: Design 1 year. Construction 4
years. O&M: 21 years.
• Total capital cost Rs.646.71 Crores.
• O&M Cost for 21 years Rs.2325.45 Crores
• Government of India 33%. Government of
Tamilnadu 20%. Concessionaire 20%. Smart
City 156 Crores. Balance by CCMC
 The scope of the project
• Complete identification and documentation of
Existing Infrastructure.
• Assessment of demand for water through 100%
Consumer Survey.
• Design of Complete Distribution Network through
advanced Hydraulic design and simulation software
like ‘WaterGems’
• Augmentation or replacement of distribution pipes
and feeder mains.
• Renewal of all the Service Connections.
• Automatic Water Meters.
• Construction of additional water tanks.
• Metering and monitoring of the outlets of the water
tanks.
• Online monitoring of entire distribution system.
• Ensuring pressurized 24 hour water supply
complying water quality standards
• Call centers for grievance redresal.
• Water consumption measured with AMR.
• System Generated Water Charge bills.
• Online bill payment Collection ATM and mobile
App.
 Project Benchmarks
Sl. Proposed Indicator After
No. Implementation
1 Coverage of Water Supply Connection 100%
2 Per capita availability of water at consumer end 135 lpcd

3 Extent of metering of water connections 100%

4 Extent of non-revenue water 5%
5 Continuity of water supply 24x7
6 Efficiency in redresal of customer complaints 90%
7 Adequacy of Treatment & Disinfection and 100%
quality of water supplied
8 Cost recovery in water supply services 100%
9 Efficiency in collection of water consumption 95%
charges
10 Number of persons receiving less than 70 lpcd 0%
 Benefits Expected

• Reduction of Water Borne diseases

• Increase in productivity of Citizens.
• Reduction in UFW and consequently the
total water demand.
• Improvement in the finances of the CCMC
through better Billing and Collection
 Chronology of events
Discussed in the Corporation Council meeting and resolved to appoint consultants for preparing
29-08- 08 project proposals for 24 x 7 Water Supply for Coimbatore City under JnNURM program, vide
resolution number 175 Dt. 29-08-2008

Presentation made to Elected representatives of Corporation council on the salient features of 24 hours
31-10-08 Forenoon
water supply project
31-10-08
Similar presentation made to the City Technical Advisory Group of JnNURM program (CTAG)
Afternoon
4-12-08 FN North Zone Consultative meeting
4-12-08 AN East Zone Consultative meeting
8-12-08 FN South Zone Consultative meeting
8-12- 08 AN West Zone Consultative meeting
Discussed in the Corporation council meeting and approved the DPR for 24x7 Water supply project vide
31-01-11
resolution number 236 Dt. 31-01-2011
28-10-13 Government of India approval for the project
Government of Tamilnadu approval for taking up the project under AMRUT vide G.O. Ms. No. 130
27-08-15
MAWS Department Dt. 27-08-2015

16.09-15 RFQ invitation 2896/2008JN5 Dt. 16-09-15. Due on 12-11-15

09-11-15 RFQ Extension 2896/2008/JN5 Dt 09-11-15. Due on 30-11-15

12-12-16 RFP Extension Due date 04-11-17
25-01-17 RFQ invitation (2nd Call) in www.tntenders.gov.in and newspapers Due on 27-03-17
24-03-17 RFQ Extension Due date 07-04-17
23-05-17 Approval of RFQ Evaluation.
15-06-17 RFP invitation. Due date 18-08-17
24-11-17 LOA Issued to M/s Suez Projects (P) Limited, New Delhi
8-01-18 Concession agreement signed
16-04-18 Kick off meeting
The Hindu – 01.11.2008
 Salient Features of the Concession Agreement

Article 3, Grant of Concession, clause 3.1.2.(j) :

“It is understood by the parties that the ownership

of the project facilities shall, throughout the
term of the Agreement, remain with the authority
and is neither intended to be transferred, nor being
transferred in any manner to the Concessionaire by
or under this Agreement.”
 Salient Features of the Concession Agreement

• Article 5, Obligations of the Concessionaire,

Clause 5.2.4.(c) :
“The Concessionaire shall read, familiarize itself
with, and understand the relevant institutional
arrangements and Applicable Laws to determine in
detail which roles the Authority, as the asset holding
and operating entity, plays in the following: (i)
sanction of water connections, (ii) installation of
water connections, (iii) disconnections and
reconnections, and (iv) services to urban poor areas
as applicable, so that the CIP conforms with them.”
 Salient Features of the Concession Agreement
Article 17, Operation and Maintenance, Clause 17.7,
Disconnections :
“………………… the Concessionaire shall be entitled to
request the Authority to disconnect the said water supply
connection”
“………………… The Concessionaire shall state the ground
for seeking such disconnection in its request”
“The Authority shall …………………towards undertaking
such disconnections in accordance with the relevant
applicable laws take requisite actions”

“However, the Authority may direct the Concessionaire to

continue the supply of water to the defaulting User by giving
written instructions…………………….
 Salient Features of the Concession Agreement

Part II - Operation and Maintenance Module 1.1, Scope of

Work:
“a. Operation of the 24X7 water supply system consisting of
activities such as:
• Storage and distribution of water to customers with the
agreed boundary
• Billing, collection and entire customer service

“2.1.1 Distribution Network – Components:

The Concessionaire shall be responsible for the operation and
maintenance of the entire Water Distribution Network
Components from Master Service reservoirs to the House
service Connections.”
 Salient Features of the Concession Agreement

Part II - Operation and Maintenance Module 1.1, Scope of

Work:
“2.2 Specific Exclusions from the Scope of Work, 2.2.1 Bulk
Water Charges
The Charges payable for the intake of bulk raw water from
sources shall be the responsibility of CCMC.”

“2.2.3 Operation and Maintenance of Pillur – 1 Water Supply

Scheme
The Operation and Maintenance of the entire Pillur – 1 Water
Supply Scheme is excluded from the Scope of work and that
comes under the Authority’s responsibility.”
 Salient Features of the Concession Agreement

Responses to Pre-bid Queries:

“Item No.1, Construction Module, Volume III, Authority

Response :
It is hereby clarified that the.” EPC and O&M of the
components to the upstream of the MSR (Including MSR)
shall be the responsibility of CCMC
“Item No.26, General RFP, Authority Response:
The existing employees shall be transferred to other
departments/functions. Accordingly the concessionaire will
have to arrange their own employees for the execution of the
project”
 Salient Features of the Concession Agreement

Responses to Pre-bid Queries:

“Item No.55, Volume III, O&M Module, Borewells, Authority

Response :

CCMC will be responsible for the o&m and the power bills for
the existing borewells.”

“Item No.56, Volume III, O&M Module, Tankers, Authority

Response:

The O&M of existing tankers will be the responsibility of

CCMC”
 Salient Features of the Concession Agreement
Responses to the II – Pre bid meeting:

“Item No.51, Clause 2.3.4 of ToR Construction Module,

Authority Response:
It is hereby clarified that field surveys for the components in
the upstream of MSR/MBR which are not included in the
Scope of Work are not required to be carried out by the
Concessionaire.”
“Item No.65, General, Authority Response:
It is hereby confirmed that the existing 49 Elevated Service
Reservoirs fed by MSRs are within the Project Area. However,
CCMC may, at its discretion, supply water available at the
MSRs to other consumers. It is hereby reiterated that the
scope of the Concessionaire commences only from the outlets
of the MBR(s)/MSR(s).
 Popular Questions:
• 1. Project execution-5years, maintenance
21years, why so many years of m/c? Whether
SUEZ will be in CBE forever?
• 2. How to control water supply to
kalyanamandapams, hotels and VIP areas? Who
will show the existing arrangements with
courage?
• 3. Whether the old hsc will be converted to new
hsc? Who has to bear the cost?
• 4. How the agency will reduce the loss of water?
 Popular Questions: ..Contd
• 5. Whether public taps will be available or not?
• 6. 24/7 water supply successful places in India?
• 7. What is the concession for poor people?
• 8. Whether water tariff will go up after
implementing 24/7?
• 9. Whether water will go to first floor without
separate pumping?
• 10. Whether any provision is available to book
SUEZ for failures in their side?
 Project Status
Survey of Existing Water Supply Infrastructure
Total Survey Completion GIS Integration
Description Unit Remarks
Quantity Quantity Percentage Quantity Percentage
Feeder Mains Nos 3 3 100% 3 100%
Master Service Reservoirs Nos 3 3 100% 3 100%
Service Reservoirs Nos 41 41 100% 41 100%
100% Completed for Pilot
Distribution Network System Nos 41 41 100% 39 95%
Zone -RS Puram

Customer Survey
Total Activity Completion GIS Integration
Description Unit Remarks
Quantity Quantity Percentage Quantity Percentage

GIS Basemap Development with 100% Completed for Pilot

HSC 150000 49000 33% NA
Building Unique ID Zone -RS Puram

Customer Survey HSC 150000 33944 23% 9421 6% -do-

Topographical Survey
Total Activity Completion
Description Unit Remarks
Quantity Quantity Percentage
100% Completed for
Topographical Survey Sqkm 105 11.5 11%
Pilot Zone- RS Puram
Remarks: WoldView 30cm High Resolution Satellite Image for complete project area procured from NRSA/Hydrabad, Field updation
inprogress

Hydraulic Modelling
Total Activity Completion
Description Unit Remarks
Quantity Quantity Percentage
Hydraulic Modelling Sqkm 105 RS Puram in Progress