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ADVANCED INTERNAL

QUALITY AUDITOR
Next-generation auditing: the evolving role of the auditor under ISO
9001:2015
2 Days
Target Audience: Internal Quality Auditors, QA/QC Managers, Supplier
Quality Auditors
Benefits
• Identify areas in need of improvement
• Employee growth
• 85% of the course focuses on skills and behaviors.
• Effective Internal feedback
• Meaningful Audit report
• Preparation for external audits
Benefits
• Identify areas in need of improvement
As an internal audit evaluates the effectiveness of a quality
management system, it is easy for a company to identify areas that
need improvement from the results. This makes an internal audit an
important tool in which the company can increase their functionality.
Benefits
• Employee growth
As an internal audit is conducted by an employee within the company
but from a different department, the process can be an important
learning tool. The auditor can learn about a different aspect of the
company and become better able to see the parts that make the whole
of the company function. This can be empowering for the different
departments and could also lead to growth within the company for
them, career wise. An internal auditor can enhance their skills further
by qualifying themselves as external auditor by certifying themselves,
which is an opportunity to earn higher.
Benefits
• Skills and behaviors
Auditors must be able to interpret all the diverse sources of evidence,
they'll need to learn new skills.

• Internal feedback
Part of the process of an audit is gathering input from employees.
These observations can be quite insightful for companies.
Benefits
• Audit report
The actual internal audit report that you receive at the end of the audit
is an important tool to growing your company. It will provide a
summary of the investigation and offer key observations in which your
company can improve from.
Benefits
• Preparation for external audits
A great benefit of performing an internal audit is that your company
can be prepared should an external audit occur. Performing an internal
audit first allows you to gain knowledge of what areas you need to
improve upon. Should the external auditors come up with the same
observations, you can be prepared to express your ideas on how you
are addressing any issues.
Performing an audit, especially an internal audit, is a great opportunity
for a company to learn and grow. Internal audits are important to any
business because they can evaluate your processes and ensure that you
are meeting quality standards and conformance.
Consequences of not attending
• Constrained or irrelevant information being delivered to senior
management.
• Unable to address the new emphasis on ‘risk-based thinking
• Time constraints – unprepared
• Approach of auditing, diplomatic and tactful
• Unable to speak the language of the boardroom-becomes difficult
• Do not feel comfortable challenging individuals at this level
• Unable to make clear judgment calls based on objective evidence that the
auditors see.
• Find it difficult to monitor, measure and evaluate their organisation's
processes to make sure they are helping to achieve the outcomes the
organisation wants.

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