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FICCI CE
Variation Control
Variation is responsible for the difference between one unit of product and
another. It can also be defined as the difference between specifications
and customer requirements. Variation is present in all processes. When it
is present in one or more characteristics of a product or process, it causes
poor quality and customer dissatisfaction.
FICCI CE
Products and processes are expected to vary because no two things are
exactly alike. Differences result from material characteristics, methods,
people, machine and environmental factors as depicted on the next
slide.
Sources of variation
Variation
Causes
These are causes that do not occur naturally and are unusual. These types
of causes are not inherent part of the process (or system) all the time or do
not affect everyone but arise because of specific circumstances. Special
causes are sporadic contributors and are due to some specific
circumstances. Process or system variability is defined without them. Special
causes can be identified and efforts can be made to minimize their influence
on the process.