Professional Documents
Culture Documents
Chapter 12
Measurement
Learning Objectives
• Understand . . .
• distinction between measuring objects,
properties, and indicants of properties
• similarities and differences between the four
scale types used in measurement and when
each is used
• four major sources of measurement error
• criteria for evaluating good measurement
12-3
Measurement
Bob Donath,
Consultant
12-4
Measurement
Selecting
measurable phenomena
Developing a set of
mapping rules
Types of Scales
Nominal
Nominal
Ordinal
Ordinal
interval
interval
Ratio
Ratio
12-7
Levels of Measurement
Classification
Classification
Nominal
Nominal
Ordinal
Ordinal
interval
interval
Ratio
Ratio
12-8
Nominal Scales
• Mutually exclusive
and collectively
exhaustive categories
• Exhibits the
classification
characteristic only
12-9
Levels of Measurement
Classification
Classification
Nominal
Nominal
Classification
Classification
Ordinal
Ordinal Order
Order
interval
interval
Ratio
Ratio
12-10
Ordinal Scales
• Characteristics of
nominal scale plus an
indication of order
• Implies statement of
greater than and less
than
12-11
Levels of Measurement
Classification
Classification
Nominal
Nominal
Classification
Classification
Ordinal
Ordinal Order
Order
Classification
Classification Distance
Distance
interval
interval Order
Order
Ratio
Ratio
12-12
Interval Scales
• Characteristics of
nominal and ordinal
scales plus the
concept of equality of
interval.
• Equal distance exists
between numbers
12-13
Levels of Measurement
Classification
Classification
Nominal
Nominal
Classification
Classification
Ordinal
Ordinal Order
Order
Classification
Classification Distance
Distance
interval
interval Order
Order
Classification
Classification Distance
Distance
Ratio
Ratio Order
Order Natural
NaturalOrigin
Origin
12-14
Ratio Scales
• Characteristics of
previous scales plus
an absolute zero point
• Examples
– Weight
– Height
– Number of children
12-15
Exhibit 12-4
Moving from Investigative to
Measurement Questions
12-16
Sources of Error
Respondent Situation
Measurer Instrument
12-17
Evaluating
Measurement Tools
Validity
Criteria
Criteria
Practicality Reliability
Reliability
12-18
Validity Determinants
Content
Criterion Construct
12-19
Literature
Literature
Search Content Etc.
Etc.
Search
Expert
Expert Question
Question
Interviews
Interviews Database
Database
Group
Group
Interviews
Interviews
12-20
Validity Determinants
Content
Construct
12-21
Increasing Construct
Validity
New
New measure
measure of
of trust
trust
Known
Known measure
measure of
of trust
trust
Empathy
Empathy
Credibility
Credibility
12-22
Validity Determinants
Content
Criterion Construct
12-23
Relevance
Relevance
Freedom
Freedom from
from bias
bias
Criterion
Reliability
Reliability
Availability
Availability
12-24
Reliability Estimates
Stability
Internal
Equivalence
Consistency
12-26
Reliability Estimates
Stability
Internal
Equivalence
Consistency
12-27
Reliability Estimates
Stability
Internal
Equivalence
Consistency
12-28
Reliability Estimates
Stability
Internal
Equivalence
Consistency
12-29
Practicality
Key Terms
• Internal validity • Ratio scale
• Interval scale • Reliability
• Mapping rules – Equivalence
• Measurement – Internal consistency
• Nominal scale – Stability
• Objects • Validity
• Ordinal scale – Construct
• Practicality – Contents
• Properties – Criterion-related