Professional Documents
Culture Documents
Adam Cheyer
VP Engineering, Enterprise Products
acheyer@verticalnet.com
• AI & Agents
• Supply and Value Chain Management
• Interesting companies: AI & Agents for SCM
• VerticalNet Activities
• Predicting the Future
• What is intelligence?
– A.I. is not practical <- -> What is practical is not A.I.
• e.g. MapQuest
– Intelligent or not: Deep Blue?
– AI has moved away from general intelligence as a goal to more applied
uses
• There remain hard problems in SCM, and AI techniques will
surely be involved in the solutions
• Timeframes for introduction of A.I.
– There is such a thing as “too far ahead” of current paradigm, even if
practical today
• Technology is only a sliver of the story for business scenarios
– Computing is rarely an invisible, “magic bullet”
– Takes commitment and organizational change
AI
Interfacing with People Knowledge Representation
and the World and Reasoning
Speech
Vision Symbolic Numeric
Reco & TTS
Natural Language Planning, Search
Input & Generation OCR Stereo Ontologies Learning
& Control
Information Retrieval Rules & Case-Based Neural
Text Extraction Logics Reasoning Networks
Optimization
Cheyer 2001
12/01/10 © 2001, Vert Tech LLC. All rights reserved. 4
The Agent Landscape
Agents
Interfacing with People Knowledge Rep Software
and the World & Reasoning Engineering
User Interface Autonomous Dist. Agent Mobile
Agents Agents Communities Agents
Web Web Peer-to-
Avatars ChatBots Robotics Simulation
crawlers Services Peer
Heterogeneous
Learning Agents
Data Mgt
Collaborative
Filtering
Cheyer 2001
12/01/10 © 2001, Vert Tech LLC. All rights reserved. 5
The Supply Chain Landscape
There are two fundamental issues in supply chain. One is in relation to our
customers, in terms of being responsive and efficient in that relationship and the
other side of it is really optimizing all the costs and asset values that are embedded in
the supply chain…
ERP
SCM CRM
MRP MRP
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Suppliers Customers
Time
12/01/10 © 2001, Vert Tech LLC. All rights reserved. 7
AI and Agents in SCM
ERP
SCM CRM
MRP MRP
MRP MRP
MRP
MRP
Suppliers Customers
We are reaching the stress point of the current technology wave. In order to compete
effectively in the future, enterprises will need to optimize their value chains and extend
beyond the walls of the enterprise.
12/01/10 © 2001, Vert Tech LLC. All rights reserved. 10
Verticalnet: AI, Agents & SCM
• Verticalnet technologies:
– Interoperability: Ontology Management Infrastructure for
collaborative standards development. All applications are driven
by an ontology layer
– Distributed Data Management: real-time routing of queries across
heterogeneous information sources. Includes mapping and
translation, learning-based auto-classification, attribute extraction,
analytics
– Open Services Management: an infrastructure for constructing
multi-firm applications using a just-in-time service integration
approach. Focuses on service normalization and optimal
selection, integrated within a BPM framework.
– E-Commerce technologies: rule engines for pricing, cross-sell, etc.;
multi-party multi-attribute optimization engine for dynamic trade
• Applied initially to 59 industry-focused marketplaces, now
emphasis is on VCR (visibility, comprehension and
response) for eXtended enterprise networks
• Learning-based classification
– Automatically deduce statistical classification rules from classified
training set
– Integrated with manual mapping GUIs (e.g. BP): learns from new
mapping operations and accelerates mapping process by guessing
– Extremely fast autoclassification – 1000x faster than competitors
• Rule-based classification
– Graphical rule editor and rule processing engine for coding human-
readable classification knowledge
– Ontology-based inheritance allows grouping and cascading of rules
for better context management and enhanced efficiency
– Sample rule: “All products from Manufacturer1 with ID starting with
‘CP’ are capacitors”
• Abstraction layer allows combinations of multiple
classification components (e.g., first apply RBC, then catch
residual using LCB)
MRP
MRP MRP
MRP
XEM
Ability to perform
true collaborative
design and Transparency Full Visibility into
planning Upstream Supply and Demand
XEM: Today-2003
12/01/10 © 2001, Vert Tech LLC. All rights reserved. 18
XEM:Visibility and Response Across
the Value Chain
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XEM
XEM:2003-2006
12/01/10 © 2001, Vert Tech LLC. All rights reserved. 19
The Future Vision: eXtended Enterprise
Management Across Industries
The ultimate vision is to allow for extended enterprise management across
industries.
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XEM
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Metals MRP
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Electronics
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XEM
Automotive
XEM Master
Provisioning
Value Creation
Multi-Industry BPO
Multi-
Enterprise
Event XE
Mgmt Transactio Multi XEM
n Mgt Coordination
Demand
Sourcin Synchroniz-
XEM
g Apps ation
Delegation
XEM Data
Inventory Business Registry
XEM
XEM Apps Process
Platform
Platform Collaboratio
n