Leadership

&
Supervisory Skills

By
Dr. Ayman Abu Bakr
 Leadership
Learning Process
Conscious

Incompetent Competent

Unconscious
 Leadership
leaders
Start by setting visions and
future directions and
developing ways of
achieving it, clear & get
others to commit to do
willingly.
Set self as an example
Change and improvement
Broad defined role (Longer
term)
Managers
It’s more about turning the
vision into reality by
establishing steps to achieve
goals & allocating necessary
resources
Bringing order and
consistency
More confined role
(Specific & Short term)
 Leadership
Supervision:
Is the function of leading, coordinating and
directing the work of others to accomplish the
designated objectives.
Aspects;
Knowledge – Research – Planning – Execution –
Evaluation – Adjustment (Control)
 Leadership
Understand your Subordinates!
Needs, Habits, Background, Ambitions,
Problems,
Skills and Goals
Team Work !
Don’t let them work for you, but work together
and share in decision making, let them express
expectations & show respect same as they do!
 Leadership
Productivity:
Trust your people
Train, empower and delegate!
Main aim to achieve max quantity with high
quality
In the desired time with min. friction and
max. harmony & high moral.
 Leadership

Leaders are born & not made!

Major Features:
Conceptual
Interpersonal
Impact Presentation Skills
Motivational Skills
 Leadership
Characteristics
1- Field Knowledge
2- Aware of his Subordinates’ demands &
requirements both (Human & Business)
3- Professional in delivering his own
experience and making delegation
4- Influential
 Leadership
Behaviors:
1- Listening to their employees
2- Self fairness and accept business criticism
3- Trouble-shooter “Problem-Solving”
4- Honest, Transparent and Modest
5- Supportive and Team player
6- Public Speaker
 Leadership
7- Consistent (Predictive) & Reliable
8- Wisdom and Mature
9- Communicator and Trustworthy
10- Visionary and Creative
11- Positive and Practical
 Leadership
Types;

Autocratic “Command Controlling”

Democratic “ Participative / Involving”

 Leadership
Sources of Power
1- People Power (Social Skills Power)
2- Expertise
3- Structure and Role
4- Personal Power (Charisma & Ego)
5- Reward and Punishment
 Leadership
Styles
Push – style (moving against) : Normal reaction…
heavy resistance
Pull – style (moving with) : Collaboration towards
Ownership & more commitment to business
Assertive – style (balance between Push & Pull)
Away – style
 Leadership
Supportive
Behavior

Participating Selling
Coaching

Delegating Telling
Directive
Behavior
 Leadership
Performance Management
Performance Planning: Goal & Priorities setting
(Tell me what you Expect out of me?)
Day 2 Day Coaching & Consulting:
(Help me do better)
Performance Evaluation:
(Tell me how I’m doing; give me feedback and
appraisal)
“If things are well-done, reward me!”
 Leadership
Feedback Types

Direct and straight one (No Judgment!)

Reinforcement (Positive Feedback)
Negative Feedback