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Quality Control

Chapter 11- Reliability

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Outline
 Fundamental Aspects
 Additional Statistical Aspects
 Life and Reliability Testing Plans
 Availability and Maintainability

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Learning Objectives
When you have completed this chapter you should
be able to:
 Know the definition of reliability and the
factors associated with it.
 Know the various techniques to obtain reliability.
 Understand the probability distributions, failure
curves, and reliability curves as a factor of time.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Learning Objectives cont’d.
When you have completed this chapter you
should be able to:
 Calculate the failure rate under different
conditions.
 Construct the life history curve and describe its
three phases.
 Calculate the normal, exponential, and Weibull
failure rate.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Learning Objectives cont’d.
When you have completed this chapter you
should be able to:
 Construct the OC Curve
 Determine life and reliability test curves
 Calculate the normal, exponential, and Weibull failure rate
 Understand the different types of test design
 Understand the concepts of availability and maintainability

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Reliability
 Generally defined as the ability of a product to
perform as expected over time.
 Formally defined as the probability that a
product, piece of equipment, or system will
perform its intended function for a stated period
of time under specified operating conditions.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Reliability
 Means quality over the long run.
 A product that “works” for a long period
of time is a reliable one.
 Since all units of a product will fail at
different times, reliability is a
probability.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Reliability
There are four factors associated with Reliability:
1. Numerical Value.
The numerical value is the probability that
the product will function satisfactorily
during a particular time.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Reliability
There are four factors associated with Reliability:
2. Intended Function.
Product are designed for particular
applications and are expected to be able to
perform those applications.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Reliability
There are four factors associated with Reliability:
3. Life.
 How long the product is expected to last.
Product life is specified as a function of usage,
time, or both.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Reliability
There are four factors associated with Reliability:
4. Environmental Conditions
Indoors.
Outdoors.
Storage.
Transportation.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Achieving Reliability
Emphasis:
1.The Consumer Protection Act of 1972.
2.Products are more complicated.
3.Automation.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
System Reliability
As products become more complex (have more
components), the chance that they will not
function increases.
The method of arranging the components
affects the reliability of the entire system.
Components can be arranged in series, parallel,
or a combination.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Series System
For a series systems, the reliability is the
product of the individual components.

1 2 n

RS = R1 R2 ... Rn

As components are added to the series, the


system reliability decreases.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Parallel System
1
2

n Rs = 1 - (1 - R1) (1 - R2)... (1 - Rn)

 When a component does not function, the product


continues to function, using another component,
until all parallel components do not function.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Series-Parallel System
C
RA RB RD
RC
A B D
C
RC
 Convert to equivalent series system

RA RB RD
A B C’ D

RC’ = 1 – (1-RC)(1-RC)
Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Design
 The most important aspect of reliability is the
design.
 It should be as simple as possible.
 The fewer the number of components, the
greater the reliability.
 Another way of achieving reliability is to have a
backup or redundant component (parallel
component).

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Design
 Reliability can be achieved by overdesign.
 The use of large factors of safety can increase the
reliability of a product.
 When an unreliable product can lead to a fatality
or substantial financial loss, a fail-safe type of
device should be used.
 The maintenance of the system is an important
factor in reliability.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Production
 The second most important aspect of
reliability is the production process.
 Emphasis should be placed on those
components which are least reliable.
 Production personnel.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Transportation
 The third most important aspect of reliability
is the transportation.
 Packaging
 Shipment
 Performance of the product by the customer
is the final evaluation.
 Good packaging techniques and shipment
evaluation are essential.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Additional Statistical Aspects
Distributions Applicable to Reliability:
 Exponential distribution.
 Normal distribution.
 Weibull distribution.

Reliability Curves:
 The curves as a function of time.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Additional Statistical Aspects
Reliability Curves:
 The reliability curves for the exponential,
normal and Weibull distributions as a
function of time are given in Figure 11-2(b) .

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Additional Statistical Aspects
Failure-Rate Curve:
 It is important in describing the life-history
curve of a product.
 See Figure 11-2.

number of test failures r


λest = =
sum of test times  t + (n - r)T

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Life History Curve
 The curve, sometimes referred to as the
“bathtub” curve, is a comparison of failure rate
with time.
 It has three distinct phases:
 The debugging phase.
 The chance failure phase.
 The wear-out phase.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Life History Curve

Wear Out
Chance Failure Phase
Debugging
“Infant Phase
Phase
mortality
period”

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Life History Curve
1. The debugging phase:
It is characterized by marginal and short-life
parts that cause a rapid decrease in the
failure rate.
It may be part of the testing activity prior to
shipment for some products.
The Weibull distribution ß<1 is used to
describe the occurrence of failures.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Life History Curve
2. The chance failure phase:
Failures occur in a random manner due to the
constant failure rate. The Exponential and the
Weibull distributions β= 1 are best suited to
describe this phase.
3. The wear-out phase:
Is depicted by a sharp raise in failure rates. The
Normal distribution and the Weibull distribution ß
>1 are used to describe this phase.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Normal Failure Analysis
 The Weibull distribution is usually uses.
 The Normal distribution.
t
R(t) = 1.0 -  f(t)dt
0

R(t) = 1.0 - P(t)

R(t): Reliability at time t


P(t): Probability of failure or area of the
normal curve to the left of time t. Table A.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Exponential Failure Analysis

Exponential distribution:

Rt = e –t/ө

Where:
t: Time or cycles.
ө: Mean life.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Weibull Failure Analysis
 Can be used for the debugging phase (ß<1)
and the chance failure phase (ß=1).
 By setting = 1, the Weibull equals the
exponential.
 By setting ß=3.4, the Weibull approximates
the Normal.
Rt = e –(t/ө)ß

Where ß is the Weibull slope.


Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
OC Curve Construction
Steps:
1. Assume values for the mean life ө.
2. These values are converted to the failure
rate, l =1/ ө.
3. Calculate the expected average number of
failures nTl.
4. From Table C of the Appendix using nTl and
c value, get Pa.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Life and Reliability Testing Plans
Type of Tests:
 Failure-Terminated: These life-test sample
plans are terminated when a preassigned
number of failures occurs to the sample.
 Time-Terminated: This life-test sampling
plan is terminated when the sample obtains
a predetermined test time.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Life and Reliability Testing Plans
Type of Tests cont’d.:
 Sequential: A third type of life-testing
plan is a sequential life-test sampling
plan whereby neither the number of
failures nor the time required to reach
a decision are fixed in advance.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Life and Reliability Testing Plans
Tests are based on one or more of the
following characteristics:
 Mean life: the average life of the product.
 Failure rate: the percentage of failures per
unit time or number of cycles.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Life and Reliability Testing Plans
Test are based on one or more of the following
characteristics cont’d.:
 Hazard rate: the instantaneous failure rate at
a specified time.
 Reliable life: the life beyond which some
specified portion of the items in the lot will
survive.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Handbook H108
 Quality Control Reliability Handbook H108 gives
sampling procedures and tables for life and
reliability testing.
 Sampling plans in the handbook are based on
the exponential distribution.
 Provides for the three different types of test:
failure-terminated, time-terminated, and
sequential.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Handbook H108
 The handbook is over 70 pages long.
 The time-terminated plan:

1. Stipulated producer’s risk, consumer’s


risk, and sample size.
2. Stipulated producer’s risk, rejection
number, and sample size.
3. Stipulated producer’s risk, consumer’s
risk, and test time.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Reliability Management
 Define customer performance requirements.
 Determine important economic factors and
relationship with reliability requirements.
 Define the environment and conditions of
product use.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Reliability Management
 Select components, designs, and
vendors that meet reliability and cost
criteria.
 Determine reliability requirements for
machines and equipments.
 Analyze field reliability for
improvement.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Availability and Maintainability
For long-lasting products and services such as
refrigerators, electric power lines, and front-line
services, the time-related factors of availability,
reliability, and maintainability are interrelated.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Availability
 It is a time-related factor that measures
the ability of a product or service to
perform its designated function.
 The product or service is available when it
is in the operational state, which includes
active and standby use.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Availability
MTBF
A 
MTBM  MTDT
Where:

MTBM = mean time between


maintenance

MDT = mean down time

MTBF = mean time between failures

MTTR = mean time to repair


Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Maintainability
Maintainability is the probability that a system or
product can be retained in, or one that has
failed can be restored to, operating condition in
a specified amount of time.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved
Maintainability
 Maintainability is the totality of design
factors that allows maintenance to be
accomplished easily.
 Preventive maintenance reduces the risk of
failure.
 Corrective maintenance is the response to
failures.

Besterfield: Quality Control, 8th ed.. © 2009 Pearson Education, Upper Saddle River, NJ 07458.
All rights reserved

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