Coaching&Motivation

Amr Abd ELgawad

B.Sc.Pharmacy
Al-Dawaa Pharmacies
“People are the
fundamental asset on
which the company’s
success will be
based.”
 Key points:
 What is Coaching? And When ?
 The Coaching Process
 The Coaching Benefits and application
examples
 Motivation definition
 The Basic Principles & Steps About
Motivation
 How can motivation help the company ?
• What is Coaching? And When ?
• Coaching is an on-going process designed to
help the employee gain greater competence
and overcome barriers to improving
performance.
 The Coaching Process
• Step One: Problem Identification

• Step Two: Employee Response

• Step Three: State Expectations

• Step Four: Get Agreement.

 The Coaching Process

• Step Five: Improvement Plan.

• Step Six: Gain Commitment.

• Step Seven: Set a Time for the Next Meeting

• Step Eight: Monitor and Follow-up.

 The Coaching Benefits

• Help people in making their best decisions for success

• Help people focus on goals and objectives.

• Help people work smarter instead of just harder.

• Help people find out their strengths and work out their
areas of improvement
 How can I increase my Profitable List
Sales Share ?!
• Availability .

• Awareness (Acknowledgement ) .

• How to sell ( selling points ) .

• Merchandizing & display .

• Follow up (Zero sales items , Invoices details …. etc)

8
 How to increase sales
• No of trans * average per ticket
Availability cross sales
Customer service up sales
Merchandising availability
merchandising
Motivation
• What is motivation?
• Motivation is The process which
encourages and guides behavior.

• Motivation is a desire to achieve a goal,

combined with the energy to work towards
that goal.
 Basic Principles & Steps About
Motivation
1. Motivating employees starts with motivating
yourself
2. Always work to align goals of the organization
with goals of employees
3. Key to supporting the motivation of your
employees is understanding what motivates
each of them
WHAT MOTIVATES PEOPLE

External Rewards Internal Rewards

• Salary • Achievement
• Working conditions • Responsibility
• Benefits • Recognition
• Environment • Feedback
• Learning and growth
 Basic Principles & Steps About
Motivation
4. Recognize that supporting employee motivation is a process, not a task
5. Support employee motivation by using organizational systems
6. Reward it when you see it
7. Celebrate achievements
 Motivation will lead to:
• High performance
• Low employee turnover
• Better organizational image
• Acceptability to change
• Better quality orientation
• Better productivity
Al-Dawaa Pharmacies

Learning is endless process

Together we do every thing

 Than
AMR ABDELGAWAD
ks