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The Business Analyst

and the SDLC

Erlet Shaqe
www.erletshaqe.com
About this presentation
This presentation collects several thoughts and
conversations had with colleagues over the last few
months about the role of the business analyst.

The diagrams and drawings are outcomes of these


conversations and are ripe for further expansion. In many
instances they are half thought through, or missing key
things that help round them out.

You can help: If you have comments or opinion please add


them below.
Business Analyst Roles
Overall Accountability for service delivery and quality.
Assists in defining the scope and identifying key stakeholders. Reviews BA deliverables prior to
Lead Consultant release to ensure quality and accuracy.
Primary Deliverables: Project Scope Statement, Project Quality Plan

Overall accountability for requirements identification, definition and fulfilment.


Identifies, defines and monitors and manages requirements and constraints through the
Requirements development lifecycle. Is accountable for ensuring requirements are met and, where gaps
Manager appear, that they are managed acceptably.
Primary Deliverables: Business Requirements Specifications, Requirements Traceability matrix

Responsibility for integrating the technical solution to the business processes.


This role starts by considering constraints and high level solution architecture and ensuring the
Business business process addresses the business case. Later in the project the detailed procedures and
Process Analyst processes are developed to ensure sufficient material is available for training guides, UAT cases,
BDPs and work instructions
Primary Deliverables: New project Business Process Document (BPD), or Updated BPDs

Accountability for the human side of project change


This includes communications, training, organisational change, implementing new processes and
Change Manager performance metrics. Also responsible for business agreement to cut over into new processes.
Primary Deliverables: Change Management Plan, Communications Plan, Training Plan,
Implementation Agreement
Project Phase

Concept Scope Definition

Business
Case Enterprise
Architecture

Analyse Stakeholder
Managemen
Business Processes t
Design Development
Requirements
Management
Build

Validate Change Management

Implement
Project
Analyst Roles – Typical Work Proportions
Phase
Business
Requirements
Concept Lead Consultant
Manager
Process
Analyst

Business Requirements Manager Business Process Analyst


Lead Consultant
Case

Lead Business Process Change


Analyse Requirements Manager
Consultant Analyst Manager

Lead
Design Requirements Manager Business Process Analyst Change Manager
Consultant

Lead Requirement
Build Business Process Analyst Change Manager
Consultant s Manager

Lead Business
Validate Requirements Manager
Process Analyst
Change Manager
Consultant

Lead Requirement
Implement Business Process Analyst Change Manager
Consultant s Manager
Project
Business Analyst – Requirements Management
Phase

Identify High
Identify
Concept Stakeholders
Level
Constraints

Identify High Design Business


Business Socialise
Level High Level
Case Process
Requirements Processes

Define Get
Define Detailed Document
Analyse Requirements
Detailed
Requirements
Requirements Create RTM
Constraints Approved

Consult on/
Present to tech Liaise with Consult to Test
Design team
Lead Test Assess Design
stakeholders
Update RTM
Lead
Strategy

Develop Develop Develop Tech


Consult to tech Develop BCP
Build team
detailed Implement’n Support
Plan
Update RTM
process plan Processes

Consult to Test Provide UAT Participate in Evaluate Test Liaise with


Validate team Cases UAT Reports stakeholders
Update RTM

Check off RTM Coordinate


Ensure business
Implement with
readiness
business-tech
stakeholders activities
Project
Business Analyst – Change Management
Phase

Identify High
Identify
Concept Stakeholders
Level
Constraints

Identify High Design Business


Business Socialise
Level High Level
Case Requirements Processes
Process

Define Get Change


Define Detailed Document
Analyse Requirements
Detailed
Requirements
Requirements Management
Constraints Approved Plan

Develop Develop People


Assess Solution Develop Develop Comms Liaise with
Design Detailed
Training Plan Plan
Change (HR)
stakeholders
Design
Processes Plan

Develop & Develop & Develop &


Liaise with
Build Schedule Schedule schedule HR
stakeholders
Training Comms activities

Liaise with Liaise with


Validate stakeholders stakeholders

Execute Execute people


Implement training
Execute comms
changes
Scope/ High Approve Revise
Workshops and
BA activities

level Business Scope/Bus Solution Design


Interviews
requirements Requirements Case

Document
Identify Identify
Business Assess Design
Stakeholders Constraints
Requirements

PM Requirements Change
Management Management

• RTM • Change Mgt


Designer/ • UAT Plan
Business Business Systems • Comms Plan
Develope • Ready for
person Analyst Analyst • Training
r Service

Bus BA IT BA

Stakeholders Stakeholders

Business Managers IT managers,


and SMEs Infrastructure and
network SMEs

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