Professional Documents
Culture Documents
Organizational Development
T.Latha Chakravarthi
Organizational Development
1. Introduction
2. Foundation
3. OD Process
4. Intervention Techniques
5. Ethics
6. Politics
Basic Elements of OD
OD has strong roots in action research in which
organisation members identify, diagnose,
choose appropriate intervention and evaluate
the outcomes and their consequences. The
basic elements of OD are
1. OD as a planned change effort
total system
3. Top management involvement.
OD Values and Goals
According to the OD practitioners in early 90s were
Increasing effectiveness and efficiency
Creating openness in communication
In today’s context:
1. Empowering employees to act
Current Practice
Action Research/Survey Feedback
Normative Approaches
Strategic Change
2. Systems Theory
3. Collateral Structures
4. Team Work
5. Educative Strategy
7. Action Research
Theories of Planned
Change
Kurt Lewin’s Organizational change theories
Resultant Theory
Three stage Model Theory
Psychological Safety
New Relationships
2. Burke–Litwin Model of Change
First Order Change
happens when some features of the organization change
transactional change
Organisational climate
transformational change
Change in organizational culture
Transactional Factors (First Order
Change)
Second Order Change
Burke – Litwin Model
Burke – Litwin Model Contd
There are two distinct sets of
organizational dynamics.