Professional Documents
Culture Documents
COMMON BARRIERS TO
COMMUNICATION:
Apparent ‘cause’ Practical Example
Physiological Message in an internal report not received due to blindness.
Muddled messages:-
"Dog for sale. Will eat anything. Especially likes children. Call
888-3599 for more information.“
Remedy:-
Feedback from the receiver.
Stereotyping:-
Wrong channel:-
Variation of channels helps the receiver understand the
nature and importance of a message
Language:-
“Language represents only part of the whole,we fill in the
rest with perceptions”.
Remedy:-
Each new employee needs to be taught the language of the
organisation.
TYPES OF BARRIERS
1. Physiological barriers;
2. Social barriers;
3. Cultural barriers;
4. Ethical barriers;
5. Overcoming the barriers.
PHYSIOLOGICAL BARRIERS
Physiological barriers to communication are those that result
from the performance characteristics and limitations of the
human body and the human mind.
HUMAN MEMORY PROCESSES