|



 




 

 


Group no. 4
| 
ð

  


  

 
  


  

 !
  
"
  
 
  

 # $ 
  
%

  
&

Group no. 4
!!|"
D riginally founded in 1969 to deliver documents
between San Francisco and Honolulu, the company
expanded its service throughout the world by the late
1970s.

D !#$ % is a division of Deutsche Post providing

international express mail services.

D °ts supply chain business has been built largely on

acquisitions which have included such names
as !
&
' '   ' ' 
((




( %(

Group no. 4
"
D n 14 December 2005 Deutsche Post announced the
completion of the acquisition of %( plc, becoming the
global No. 1 in air freight.

D *hen integrating Exel into its Logistics division, it added its

well-known DHL brand acquired with the purchase of DHL
Express to form the name !#$ %( ( "


D During 2009, Deutsche Post AG rebranded its trading name

from "!  )(
* to "!  !#$"
and subsequently dropped "Exel" from the Supply Chain
branding.

Group no. 4
)#!#$|$+"#,
D DHL Supply Chain offers customized
logistics solutions for your entire supply
chain.

D Complete perspective -- from

manufacturer/supplier to retailer to
consumer ʹ enables you to achieve
operational excellence at every stage.

D Services range from consulting and

design, to management and execution.

Group no. 4
"-
D DHL Supply Chain has two main businesses: its
contract logistics business includes ground-based
supply chain management services such
as warehousing and distribution assembly,
and just-in-time services.

D °ts freight management business includes

airfreight and ocean freight forwarding customs
brokerage and multimodal services .

Group no. 4
 "..!/+!#$
Services offered at DHL are categorized as
â DHL Express
â DHL Solutions
â DHL Global Forwarding

Group no. 4
!#$%
D '( )*$ + ,  ,$  ,-
   .- ./  ,-   $$  + ,0
D  + / 1 $$  + ,   
, 
 .. ,. + 1. $$  $ , /-
1 $ ,#$    /  . +   $
1  *   0
D '( )*$   . / /.. $+  1
   . -      . , 
  *$ + , 1     $ +
,

Group no. 4
!#$ (
( .0


D  $+   !   / 1 1 / .  
$, + 1 ! /      0
D    +   ,.    .    
, 1 /  !..  )$ +. 
 $  + ,0
D  11 , 2 .   1 

./  , $
,   ,$  +
, + ,

Group no. 4
!#$ (  
D  + , 11   '( .  
,. $$. ,  / -
! /- +.  + , . # 3. 
, .- +    ./  ,-  
1.1 .. -     -   , /0
D     11  !   / 1
+ ,  ,     3  0

Group no. 4
!#$ (
( 1
(
D
1 ,11, + !     .   !  4
!  '( (5ð
(
( ð6 )- 7 
     $ 11 ,0
D 5     . .+.- '( ..  . $+ 
 .   , ,  + , !   ,
, ,       ,     
!.  !..  11 / / .   1
,$ , ,  

Group no. 4
2'1 ! !1"  

)*$- $    , + , $+ 

 '( 
6 Same Day
6 Time Definite
6 Day Definite
DHL FFERS *°DE RANGE F DEL° ERY PT°N :
from emergency same day, through guaranteed
time-critical next day, to less urgent day.

Group no. 4
"(
"
$  

" (("
 !

A Cool Chain is described as a logistics process where temperature

sensitive cargo will maintain integrity through multi-modal
movement and kept in required temperature range facilities to
ensure 100% quality, efficacy and customer satisfaction.

An integrated supply chain system is one in which the Drugs are:

D properly handled, stored , transported and sold
D appropriate temperature and humidity conditions are
maintained
D maintaining the Quality in terms of efficacy, appearance,
hygiene & regulatory standards

Group no. 4
"(
"
$  
1

Guidelines should encompass the following:

D °mplementation of Mandatory Practices

D °dentification of Cool Chain Related Personnel
D °dentification of Training Topics
D Appointment of Cool Chain Manager
D Subcontractor Evaluation
D Claims, Nonconformities, Customer Complaints
D Document Control / Records
D °nternal Audits
D Management Review

Group no. 4
"(
"
$   



D Truck & Trailer Transport

D Handling At The Port ʹAir / Ship
D Air/Sea Transport
D Short Term / Long Term Storage
D Distribution Center
D Storage Depots
D Container Line
D Container Ship
D Container Terminal
D Reefer Container ʹAir/Ship
D alidation of packaging

Group no. 4
 ( 
D *ireless sensors and internet technologies
D Active & Passive cooling packaging options
D Exchanging real time information
D Radio Frequency °dentification Devices (RF°D)
D Automated °dentification and traceability from
origin to final destination
D Round the clock, real-time visibility into
shipments and inventory in motion
D Temperature logging as it moves thru the Supply
chain using active RF°D
Group no. 4

" (

D Controlled Ambiant: 15 ʹ25 degrees Drug
Transportation ʹAP°, Formulations, °Ps etc

D Chilled Range: 2 ʹ8 degrees Drug Transporation ʹNCEs,

°Ps, Pharma products

D Frozen Temperature: -80 to -20 degrees

(dry ice)Biological samples

D Cryo Temperature (Liquid Nitrogen): -180 degrees Cord

Blood Transportation, Storage etc.

Group no. 4
" &
(  

Group no. 4
)
 

!   
They offer every combination of warehousing
solution that your supply chain might require,
including:

D Ambient
D Temperature-controlled
D Bonded
D Raw Materials
D Finished Goods
D Automated

Group no. 4
 . 

)
 
Designing and operating a customized warehouse that delivers bottom-line
benefits is at the heart of all our solutions. Focus on operational excellence
means you get consistent quality across your fulfillment operations.

 

 0
 3  (
4
D *arehouse/distribution center design and consultancy
D Ambient, chilled, frozen and composite operations
D Customs/bonded warehousing
D Rail-connected warehousing
D Automation and auto-sortation systems
D Provision of °T solutions
D °nventory management and optimization
D Bar-coding, RF°D tagging and labeling
D alue-added services (e.g. labeling and co-packing)
D Recycling of packaging, End-f-Life (EL) products and waste materials
Group no. 4
 "

D *elcome to the client area. Here you͛ll find everything you need to keep
track of your freight, with alerts and the latest tracking information.
D This is also the place to get in touch with DHL, as well as keep up with the
latest information in our white papers and guides.

5 !#$ %   
D DHL͛s online tracking is the fastest way to find out where your shipment is.
No need to call Customer Service when we can offer you real-time details of
your shipment͛s progress as it speeds through the DHL Network on the way
to its destination.

Group no. 4
"
((  !#$
D high customs costs.
D slow market.
D liberalization and under-developed distribution
channels.
D fragmented markets,
D political volatility,
D growing population with limited income,
D language and communication issues and
D large socio-economic divisions within populations.

Group no. 4

3


D Strong brand name.
D Good freight forwarding.
D Strong networking.
D Good time manager.

Group no. 4
! 

3


D Their valuation and claim process is vague and
not properly disclosed.
D More expensive.
D Lack in high technology.

Group no. 4
Group no. 4