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È To study the various processes involved in supply chain


management.

È To measure the effectiveness of order fulfillment process.

È To identify the reasons for ineffectiveness in the order


fulfillment, if any found.
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| out 24% of the total orders are The main reason could e stated
trading orders ,of which 27% as delay from end suppliers in
orders are delayed which Germany and the customs
qualifies to e a concern for the clearance at the port.
organization

North region has the maximum It has een due to the stock
delayed orders oth in transfer issues & payment lock
manufacturing (28%) and trading in Customer orders.
(45.26%).
South region has the maximum The reason eing the orders
delays(125) in the second week locked for customs clearance in
of the month Chennai port and payment.
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Credit lock ( orders locked due It reveals the inefficiencies in


to exceeded credit limit extended financial management and supplier
to customers) & delay from relations Management
suppliers has affected only the
south region
The fourth week reveals the This is due to the road permit
concern in the West region. 33% issues (logistics related) that have
of the deviations in the fourth delayed customer delivery on time
week has een detected in the
West region.
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È | proper communication could e effected with the suppliers


a road during the course of order processing there y
improvising the supplier Relationship management. This issue
is more significant in the south region which could e focused
up on .

È North region may e given optimal focus and su sequently


made to stock more inventory.

È Since unavaila ility of stock has een discovered as a reason


for delay, the supply chain department may introduce a new
system for regular inventory check.
È 2ayment lock has een a major hindrance to timely delivery
in the South region which throws light on the inefficiency of
the finance Dept, thus focus Should e on the expedite
collection of receipts and settlement of financial transactions.
j |RNINGS

È Organization Structure
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