Employees Stress

GROUP:-
SHINOY
SHYAM
SOUMYA
SUVARANA
THEJAS
WHAT IS STRESS . . . ?
 Stress is an adaptive response mediated by
individual characteristics and psychological
process, that is, a consequence of any
external action, situation or event that
places special physical and psychological
demands upon a person.
EMPLOYEE STRESS:
“It is a condition arising from the interaction of
people and their jobs and characterized by
changes within people that force them to deviate
from their normal functioning”
FORMS OF STRESS :
1. TEMPORARY STRESS

2. PERMANENT STRESS

3. MILD STRESS

4. SEVERE STRESS

Depends on:

 How long
 How powerful they are
 How strong the individual’s power are
CAUSES OF STRESS
INDIVIDUAL
STRESSORS GROUP STRESSORS

INDIVIDUAL
STRESS

ORGANISATIONAL EXTRA
STRESSORS ORGANISATIONAL
STRESSORS
1. INDIVIDUAL STRESSORS
A. LIFE AND CAREER CHANGES
1. Every change produces a stress
2. Young people > old people , Urban people > rural people
3. Caused by Promotions, demotions, transfers, separations etc. . .
4. Below are life events causes stress

Life events Stress levels

Death of spouse 100
Divorce 73
Personal injury/illness 53
Change in financial status 38
Change in nature of work 36
Change in working conditions 20
B. PERSONALITY TYPE
Type A, Type B personality

Type A personality Type B personality

Is always moving Is never in hurry
Walks rapidly Is patient
Eats rapidly Does not brag
Talks rapidly Plays for fun, not for win
Is impatient Relaxes without guilt
Does two things at a time Is mild mannered
Measures success by quantity Has no pressing deadlines
Is aggressive
Is competitive
Feels time pressure
C. ROLE CHARACTERISTICS

Role conflict Role ambiguity

Incompatibility of 2 or more Inadequate knowledge /

rules information to do a job

Job, family, club, voluntary People not clear about actual

organization expectations from a role

Job task, rules, resources,

policies, other people
Stress levels depends on :
1. Over time
2. Quotas
3. Deadlines
4. Competitiveness
5. Physical demand
6. Environmental conditions
7. Hazards encountered
8. Initiative required
9. Stamina required
10. Win / lose situations
11. Working in the public eye

Job Stress scores

Firefighter 110.9
Surgeon 99.5
Real-estate agent 73.1
Pilot 68.7
Lawyer 64.3
Tax collector 34.8
2. GROUP STRESSORS

1. LACK OF GROUP COHESIVENESS

Satisfaction – group interaction

2. LACK OF SOCIAL SUPPORT

3. CONFLICT
3. ORGANISATIONAL STRESSORS
a) Organizational policies
i. Unfavorable
ii. Unfair and arbitrary performance evaluation
iii. Unrealistic job description
iv. Frequent reallocation of activity
v. Rotating work shifts
vi. Ambiguous procedures
vii. Inflexible rules
viii.Inequality of incentives

b) Organization structure
i. lack of opportunity of participation
ii. lack of advancement
iii. lack of high degree of specialization
c) Organizational process
1. Poor communication
2. Poor and inadequate feedback of work
performance
3. Ambiguous and conflicting roles
4. Unfair control systems
5. Inadequate information flow etc

d) Physical conditions
1. Crowding and lack of privacy
2. Excessive noise
3. Excessive heat or cold
4. Pressure of toxic chemicals and radiation
5. Air pollution
6. Poor lighting
4. EXTRA ORGANIZATIONAL STRESSORS
Caused by :-

1. Environment

2. Social

3. Technical changes

4. Economic and financial conditions

5. Social class conflicts

6. Community conditions
TOOLS TO MEASURE STRESS
THANK YOU