FINAL PROJECT

Management Information
System

PRESENTED TO: PRESENTED BY:

Sir Faisal Shafiq Mohsin Ibrahim
Muhammad Rizwan
Kamran Zafar
M. Athar Jamil

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Presentation Scheme
• Introduction And History of HBL
• Management Information System
• Hardware used by HBL
• Software used by HBL
• Database Management
• Networking
• Conclusion

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About HBL
• Public Limited Company

• 1941 Bombay (Now Mumbai)

• 1947

• Revenue 50.41 Billion as of 2007

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Vision

“Enabling People To Advance With

Confidence And Success”

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Mission

“To be recognized as the leading financial institution

of Pakistan and a dynamic international bank in
the emerging markets, providing our customers
with a premium set of innovative products and
services, and granting superior value to our
stakeholders – shareholders, customers and
employees”

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History of HBL
• 1947, Karachi
• Private Entity till 1974
• Late 1974
• December 29, 2003
• 51% Ownership to AKFED against 22.409 Billion
rupees
• 1400 Branches and Operating in25
countries

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Banking Operations

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Departments of HBL
• Sixteen Departments
1.   Administration
2.   Audit Branch
3.   Central Finance
4.   Central Operation
5.   Corporate Banking Group
6.   Credit Administration
7.   Customer Services & Quality   15. Treasury Operations
8. Marketing
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9. Small & Medium Entp. Group
10. Special Operation Management
11. Division Treasury Operations
12. Division Financial Institution
13. Management Information System
14. Small & Medium Entp. Group
16. Human Resource Division
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Products & Services

ONLINE SERVICES ACCOUNTS
ATMs Khushali Bachat
Mobile Banking Pak Rupee Accounts
Call Center Saving Accounts
Bill Payments Basic Banking
Virtual Banking Foreign Accounts

LOANS CARDS
Business Sarmaya Debit Card
Personal Loan HBL Visa
Car4U Credit card

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MIS
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Information System

Life Blood of an Organization

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Data Processing-Information Cycle

• Information
– Provided to Decision Makers
• After Data is Transformed into Information

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Application software

• Includes User-oriented Programs

• Software packages, and tools needed

for specific, end-user-oriented tasks
– As Billing, Accounts Receivable, Word
Processing, Payroll, Database
Management.

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• Two categories of application software

• General-purpose Application Software

• Includes programs and packages that are

being used by workers in the organization’s
sub-units
– spreadsheets, database or file management, and
presentation graphics.

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• Special-Purpose Application
Software

– Includes Programs And Packages That

Support The Activities Of Workers In A
Particular Sub-unit.
– Debiting and Crediting Entries
– Software’s Used In ATM’s, and Payroll
– Used By A Limited Number Of Users

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Management Information System

• Transaction Subsystems
Processing System
• Decision Support System
• Executive Support System
• Management Reporting System
• Intelligent Information System
• Office Automation System

– All of these systems have been linked

through Multi-user Online Banking (MOB).

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Transaction Processing System

• TPS deals with the accounting
department of an organization.

• In HBL it is used to record withdraws

and deposits of customers
– Records the transactions
– Records the debit & credit
– Tells the balance of customer
– Gives the data about the custom

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• Detailed Report

• It is a full and computerized report of the

transaction passed for the day. It records
– How much loan was given
– Time
– Who was given the loan
– Address and particulars

• Summary Report

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Management Reporting System

• It generates a summarized report for
management at higher level
– It generates report having:
• Name of customer
• His/ Her address
• Limit of loan which bank can give
• Approval authority of loan
• Date of giving loan
• The expiry of deadline
• The securities that the bank held against the loan

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Decision Support System

• Provides tools that enable managers to
develop information

• After getting the data from TPS and MIS

– Manager makes decisions

• The manager can also forecast a future

trend on the basis of DSS.

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Executive Information System (EIS)

• DSS that is designed to meet the

special needs of top-level managers.

• Any distinction between the two is

– Additional capabilities such as electronic
mail.

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Office Automation System

• OAS is the use of computer systems
– To Execute a Variety of Office Operations,
– Such As Word Processing, Accounting,
and E-mail.

• Office automation almost always

implies a network of computers with a
variety of available programs.

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Information System Of Habib Bank

•  Habib Bank has different banking
sectors these include

– International Banking
– Retail Banking
– Treasury
– Corporate
– Global & Overseas banking

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System Development Life Cycle

• Feasibility report
– The MIS manager prepares the Feasibility Report
to check cost effectiveness and the required
results of developing software.

• Specification Requirement
– MIS manager sees what is required for making
system i.e. staff, time, programmers, PC’s and
its peripherals.
– The previous system is analyzed

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System Development Life Cycle

• System Design
–  At this stage no actual programming is done but will
design the required fields
– i.e. what are the fields for which entry of data is necessary

 
• System Construction:
– At this stage actual programming is done.
– A skeleton of system is made and the programmer
programmed the software exactly up to the requirement of
the MIS manager.

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System Development Life Cycle

• System Implementation
– After testing and debugging, the system
is implemented, when MIS manager is
fully satisfied.

• Post Implementation Support and

Testing 
– The problems are reprogrammed again

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Information Resource Management 

• Information is a key resource that
should be properly managed.

• MIS is perceived as an area

– That can generate opportunities or value
for the organization
– Not mainly as a source of problems.

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MIS Personnel 

• The MIS personnel may be non IT persons

• The Management Information System (MIS)

Manager looks after the
– I.T Staff and controls their operations
– The planning and implementation of System

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• Computers Operations Personnel

– These are the people responsible for the day to day
operations

• Computer Operations Manager/System Manager

– The computer operations manager is in charge of the
entire operations activity.
– He has the responsibility of hiring and assigning work to
the other operations personnel, he is generally a
supervisor.

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• Computers operators
– They are in-charge of running the equipment in
the I.T Department.
– Their job is to load disks and tapes, create
backup files and ensure their safe transport to
the second branch of the Bank.

• Data Entry Personnel:  

– These are the people within the bank’s I.T
Department who enter data into the main
computer system.

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•  System Librarians
– They are responsible for managing data
stored
• System Analysts
– System Analysts are the technology
professionals charged with
• Analyzing
• Designing and
• Implementing information systems

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• Programmers
– Specifically charged with writing computer
programs

• Application Programmers
– Code applications programs-the software that
serves the direct needs off end-users.

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• System Programmers
– Code the systems software
– That controls the operation of computer
hardware
 
• MIS Management
– At the top of the computer hierarchy are MIS
executives
– These MIS executives oversee the full range
of MIS-related activities

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Duties of MIS Personnel

• They manage information inflow
– Start of any work to its final destination
and inspect all the information

• They generate report for a top

manager
– e.g. is target matched or not?

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Duties of MIS Personnel

• Audit
– They securitize the systems that are already
present for the purpose of compliance of system in
bank.

• Payrolls
– It is made on MIS
– In it information about employees
» His salary allowances, deductions etc

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HARDWARE
&
SOFTWARE

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Hardware Used at Habib Bank

• Database Servers • Laptops

• Related Servers • Printers

• Network Printers • Laser Printers

• LCD Monitors • Scanners

• UPS(Generator)

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Servers’ Specification

Accessories Capacity Company

LCD 17” hp
RAM 2GB-3GB
HARD DRIVE 500GB Maxtor
2 x PROCESSOR 3 GHz Intel
MOTHERBOARD INTEL ---------
MOUSE OPTICAL --------
MOUSE
NETWORK PRINTER Hp 4250 hp

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Servers’ Specification
Accessories Capacity Company
Modem _____ Lucent
Cache Memory 4GB Passive Intel
Port Four USB, 1 ______
Keyboard, 1 Mouse, 1
Parallel, 2 Serial, 1
Graphic, 2 x Ethernet
USB Slots 5 ______
Casing Tower Shape HP
DVD/CD Combowriter52X Samsung

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PCs’ Specification
DESCRIPTION SIZE/ SPECIFICATION
LCD 15 INCH,17 INCH
RAM 512 MB
HARDWARE 80GB
PROCESSOR 2.4GHZ
MOTHERBOARD INTEL
MOUSE Optical Mouse
KEYBOARD A4Tech
PRINTER Hp(1320)
SCANNER Hp(3800)

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Laptops’ Specifications
Accessories Capacity Company
1.Hard Disk 80 Maxtor
2.Processor 2.3 Dual core Intel
3.Ram 1GB
4.Blue Tooth ___ _____
5.Camera 3.5Megapixel _____
6.Motherboard Chipset Intel
7.VGA/sound 64MB Intel
card

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Software Used at Habib Bank

1.System software

2.Application software

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Software Used at Habib Bank

• Operating System
• SYMBOLS
• Device Driver
• KASPERSKY 9.0 antivirus
• MS Office (registered)

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Software Used at Habib Bank

• Main Server
– Window Server 2003 (Enterprise Edition)

• Client
– Window XP Professional (Service Pack 3)

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Banking Software

• “MIBS” (Former)
– Multi Currency Inter-branch System

• “SYMBOLS” (current)

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Banking Software
• SYMBOLS
– Multi-branch functionality
– Customer ease
– Multiple one-time parameters are
incorporated into a specific module
– Symbol’s Kernel (FM) module is a central
repository of programs, business rules
and enterprise-wide reference

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Database

• Organized collection of
information

• Two types
– Distributed Database
– Centralized Database

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Database Structure Of HBL

• The database structure of HBL is
centralized.
• There is Main server called Phoenix in
regional branch blue area where all data is
stored.
• Main server remains active 24 hours in a
day.

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Database Structure Of HBL

• The main server is the intelligent

server which automatically performs
the actions on the data sent by the
branch.
• It tells the real time position of the
account.

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Database Management System

• Data Administrator
– All rights

• Users
– Limited rights

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Database Management System

• DBMS has not yet been fully
implemented
– A credit database include:
• Name
• Location
• Approval authority of credit
• Expiry/tenure
• Securities
• Sort of finance

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Data Management
• All the data is directly stored in head office.
• Information Technology department have a
simple database structure and use online
processing/real time processing .
• Simple application software is being using
to control, create and manage database.

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Data Management
• Data is physically stored
– Magnetic Disks
– Compact Discs
– Paper
• Business Forms
• Memos
• Reports

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Data Management

• These databases include:

– Customer/client databases
– Employee databases
– Accounting databases
– Credit databases

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Data Backup
• Hard disk of the branch server
• Hard disk in the head branch
server
• Record the data all the day on
tape
• Recording in files

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Multi-user Online Banking

• Main system used
• Common Business Oriented
Language (COBOL)
• All of the branches are linked
together
• Entry at one branch, updates data
of all

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Network structure

• LAN (Local Area Network)

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WAN (wide area network)

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GAN (global area network)

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VPN (virtual private network)

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Inside & Outside Communication

• Intranet

• Extranet

• Internet

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Topologies
• Bus topology

• Ring topology

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Topologies
• Star topology

• Ring topology

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Conclusion
• First Choice

• Well Established MIS System

• TIME is money

• Customers Our Essence

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THANK YOU

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Estimated Cost of Hardware

Description Quantity Total
Database Server 1 200,000
Related Server 6 420,000
Network Printer 1 140,000
Pc's 70 1,750,000
Laptop 5 600,000
Printer 5 150,000
Laser Printer 3 210,000
Scanner 1 30,000
UPS(Generator) 1 100,000
TOTAL   3,600,000

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Estimated Cost of Software

Description Amount Total

SYMBOLS 7,000,000 7,000,000

Infrastructure Cost 1,000,000 1,000,000

Technical 3,000,000 3,000,000

Manpower
Training Cost of 300,000 300,000
Staff
TOTAL 11,300,000

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