NEED FOR INFORMATION MANAGEMENT

COACH: M.KULOTHUNGAN

What Do Managers Do?

Functional Approach
Planning
Defining goals, establishing strategies to achieve goals, developing plans to integrate and coordinate activities.

Organizing
Arranging and structuring work to accomplish organizational goals.

Leading
Working with and through people to accomplish goals.

Controlling
A Must To Perform All 4 and correcting Information Is Monitoring, comparing, Functions Above 2 work.

Management Functions

Information Is A Must To Perform All 4 Functions Above

3

One Of The Key Management Roles Is Maintaining And Transferring Information Mintzberg concluded that managers perform 10 different but highly interrelated roles. These 10 roles can be grouped under three primary headings: Interpersonal relationship Figureheads & Leaders The transfer of information Receive; (Manage), Dissem inat e Crit ical Info Decision making Initiate Activities; Handle Disturbances; Allocate Resources; Negotiate Conflicts

The Informational Roles Include Three Roles

Role
Monitor

Description
Emerges as nerve center of internal and external information about Information.

Identifiable Activities
Reading periodicals and reports; maintaining personal contact.

Disseminator Transmits information received from Holding informational

other employees to members of meeting; making phone the organization. calls to relay information. organizations plan, policies, actions, giving information to the results, etc. media.

Spokesperson Transmit information to outsiders on Holding board meeting;

Decision Making Include Four Roles

Role Description Identifiable Activities
Searches for development opportunities in the Designing and initiating changes within the Entrepreneur dynamic environment and initiates improvement projects to bring about change. organization.

Disturbance handler Resource allocator Negotiator

Responsible for corrective action when organization faces important disturbances.

Taking corrective action in nonroutine situations.

Performing any activity that Responsible for the allocation of organizational involves budgeting and the resources of all kinds. programming of Responsible for representing the organization at employees work. Participating in negotiations with other parties. major negotiations.

Information Is A Must To Perform All 4 Roles

Decision Making Key Influencer Of Peoples Opinion/Feedback

Information Management Based On Level in the Organization

For A Middle Manager Organizing, Planning And Controlling Forms 64% Of His Job. And All Three Require High Degree Of Information Gathering, Information Maintaining And Disseminating Information.
Organizing 24% Organizing Planning 33% 18%
Controlling 13%

15% Planning
Controlling 10%

Leading 51%

Leading 36%

Controlling 14%

Planning 28% Organizing 36% Leading 22%

First-Level Managers

Middle-Level Managers

Top Managers

Distribution of Time per Activity by Organization Level

Information Handling An Important Skill For Successful Managers

General skills
Conceptual skills Interpersonal skills Technical skills Political skills

Specific skills
Controlling the organizations environment and its resources Organizing and coordinating

Handling information

Providing for growth and development Motivating employees and handling conflicts Strategic problem solving

Information Is A Key Criteria For True Strategic Alliance Partnerships (Internal Or External) Information:
Partners Want To Communicate Openly About 1.Goals (Commitment), 2.Technical Data, 3.Problems (Crisis), And 4.Changing Situations (More So When There Is Likely To Be Crisis) Items 3 & 4 Are a.Important For Crisis Management (OFI) b.Reduces Fire Fighting And Conflicts (Pressure Points) (OFI) (OFI)

Information Is A Key Criteria For True Strategic Alliance Partnerships (Internal Or External)
Information: Each Partners Must Be Able To Trust All The Others With Strategic Information And Also Trust That Sharing Of Such Information Will Deliver Quality Products Even If The Business Grows Quickly And Makes Heavy Demands

Information: A Person Genuinely Not Being Able To Provide Information And For The Asking, By Not Being Prepared With Such Information, May Be Construed As Not Transparent By Strategic Alliance Partnership

Information Is A Key Criteria For True Strategic Alliance Partnerships (Internal Or External)

Open 360 Degree Feedback Weakness (OFIs) a.Openness and t ransparency wit h peers/colleagues b.Try t o be lit t le m ore t ransparent t han being diplom at ic

Information Handling Or The Lack Of It Influences Peoples Opinion Of An Individual Information: Not Being Able To Provide Information Can Also Lead To Impressions (Feedbacks) Such AS Open 360 Degree Feedback Weakness (OFIs) a.At times over-casual b.At times overconfident c.Needs more process oriented approach d.Concentrate more on problem solving and communication skills which very much essential for the present assignment e.Desk , documents, time management to improve

Gather data
In a truly consumer-driven company, decisions are based on data so the person with the best data wins. Scott Cook; Founder, Intuit Lots of different types of data
Internal data External data Market data Product data
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