Defect Tracking & Reporting

Introduction
• The defects detected during Testing are recorded in a Defect Tracking Log and to

communicated to the developer. The defect log’s primary means by which defects

are tracked to closure before the product is released to the customer.

• This is one of the tester’s major work product which has high visibility seen by the

developer and noticed by the Management.

• Bug reporting is an art of persuasive writing to make the developer ‘buy’ your

argument and get motivated to fix

 Characteristics
• Priority
Def: How soon the defect has to be fixed irrespective of the severity of the defect.
Grading:-
1 – Resolve immediately
2 – Give High Attention
3 – Normal Queue
4 – Low Priority

• Severity
Def: Seriousness of the defect from the testers point of view
Grading:-
1 – Critical
2 – Major
3 – Minor
4 - Cosmetic
 Descriptions
• In Defect Tracking the current status of the defect and track the history of the
defect from the discovery to final repair

Status:

“New” : Created a defect with the ‘New’ Status

“Open” : Changes the defect status to ‘open’

“Re-Assign” : Allows assigning the defect to different person without changing

the status
“Re-Open” : Changes the status from ‘closed’ to ‘open’

“Reject” : Sets the default status as ‘open’

“Close” : Sets the status as ‘closed action’

 Defect Tracking Workflow
Bug found by Test Engineer

Submitted to the Team leader

for review

Development Team Fixes the Bug submitted to the Review

Bug Team and Assigns Owner,
Severity, Priority, Status etc

Bug gets closed and maintains

Test Team verifies the bug is the complete audit trial of all
fixed Activity
 Contents of Defect Tracking
The defect log is the primary means by which defects are tracked to
closure/resolution before the product is released to the customer

Defect Id, Test Case Reference, Defect Description,

• Steps to simulate Defect, Tester Name, Test Date/Time

• Response from the development, Allocation of fix
• Defect fixer name, Date/Time
• Defect Fix Verification
• Additional Test case Reference
• Regression test details
• Defect Closure
 General Flow of Defect Tracking
Yes
Automated Generate
Test Case Test Log Test Defect from
Test Viewer Failure? using Test log
Procedure Viewer
No
Exit Review
Viewer status in
the Defect
Form

Manually Enter Defect

Manual
into the Defect
Testing
Management Tool
 Defect Tracking
S.No Defect ID Test Case Defect Defect Status Tested Tested Severity Priority Fixed Fixed Fix
Reference Description Details By Date/ by date Verified
Time by