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Johnson & Johnson SAFE Fleet Protecting Employees, Families and Communities

Joseph Van Houten, Ph.D., CSP


Senior Director, Worldwide Environment, Health & Safety

Sandra S. Lee, MPH, CHES


Director, Worldwide Fleet Safety

Global Presence

200+ Operating Companies 57 Countries Around the World 175+ Countries Product Sales

Johnson & Johnson Business Segments


Consumer
Medical Pharmaceutical Devices/Diagnostic s

Our Credo
We are responsible to our employees, the men and women who work with us throughout the world.
We are responsible to our employees, the men and women who work with us throughout the world.Everyone must be considered as an individual. We must respect their dignity
and recognize their merit. They must have a sense of security in their jobs. merit Compensation must be fair and adequate, and working conditions clean, orderly and safe. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified. We must provide competent management, and their actions must be just and ethical. We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services. In meeting their needs everything we do must be of high quality. We must constantly strive to reduce our costs in order to maintain reasonable prices. Customers' orders must be serviced promptly and accurately. Our suppliers and distributors must have an opportunity to make a fair profit.

We must be mindful of ways to help our employees fulfill their family responsibilities.

We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens support good works and charities and

working conditions [must be] clean, orderly and safe.


Our final responsibility is to our stockholders. Business must make a sound profit. We must experiment with new ideas. Research must be carried on, innovative programs developed and mistakes paid for. New equipment must be purchased, new facilities provided and new products launched. Reserves must be created to provide for adverse times. When we operate according to these principles, the stockholders should realize a fair return.

bear our fair share of taxes. We must encourage civic improvements and better health and education. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources.

Worldwide LWDC Rate


0 .5 0
0.31

LWDC Rate = Number of Lost Work Days Cases x 200,000 work hours Total Work Hours

0.18

0.16

0.16 0.13 0.12 0.09 0.08 0.06 0.06 0.07 0.08 0.07

0.05

0 .0 0
1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

*Includes Temporary Employees

** 2008 data is preliminary

2008 Worldwide LWDCs By Type


50%

Total: 92* Cases


34%

40%

30%

22%
20%

16%

16% 8%

10%

31
0%
Slips, Trips & Falls Other Occ. Safety Ergonomics Vehicle Exposure

4%
Other

SBA - 12 CB - 8 CW - 0 OVR - 14 CTD - 1 15 7 4

2007 Total: 116

31

22

38

16

6
*Data is preliminary

Key Preventive Programs (Health & Safety-ThroughDesign)


ERGO SAFE Fleet Fall Prevention Machine Safety Industrial Hygiene Process Safety Management Healthy People

What Is SAFE Fleet?


J&Js way of protecting employees, families, & customers from injury on the road. Company vehicle is a workplace Safe driving is a primary job responsibility for field representatives SAFE Fleet primarily designed for sales and marketing; relevance for other employee groups

Global SAFE Fleet Implementation


1995 NA LA EMEA AP 1996 1997 1998 1999 2000 2008

*Brazil and Mexico initiated a fleet safety program in 1987; SAFE Fleet rolled out to the rest of Latin America 1996.

SAFE Fleet Drivers Worldwide


NA 11,700 EMEA 14,700 AP 6,200

LAC 3,500
Passenger Vehicles Two-Wheelers Leased, Company Owned Employee Owned (allowance)

Crashes Per Million Miles (CPMM) 1995 Q3 2008 Worldwide


rowth 158% fleet g
10

8.76 8.45

8.77 7.7

39% CPM M reduc tion


7.18

6.85 5.98 5.74 5.52

5.19

4.86

5.32

5.3

5.38

CPMM

2272

3005

2996

3476

3809

3877

3751

4014

4219 12 %

4027

3862

4253

41 11 11%

3,0 31

# Crashes

19%

18%

18%

16%

15%

15%

13%

13%

12%

11%

12%

11% %

FIC

0 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Q3 2008

CPMM = Crashes Per Million Miles Driven % FIC = % of fleet in crashes

SAFE Fleet Core Elements


1. Management Commitment 2. Worldwide Fleet Safety Standards 3. Training and Education 4. SAFE Fleet Teams 5. Assessment and Assurance 6. Community Outreach

1. Management
Commitment
Executive Committee and Corporate Officers Company Group Chairmen International Vice Presidents and Area Managers Domestic Presidents and General Managers International Managing Directors SAFE Fleet Leaders Field Sales and Service Employees Our Commitment to Safe Driving

SAFE Fleet Caring About People is the singular SAFE Fleet - Caring About People is the singular mission of our fleet safety program - to protect you and your loved ones mission of our fleet safety program to protect while operating a motor vehicle. Nothing is more important to us than knowing that each of you returns home safely each day. We know that business conditions are challenging and that each of you is working hard to help Johnson & Johnson succeed. We appreciate your effort and ask that you make sure that we succeed safely. We need each of you to play your part in you encouraging safe behavior while driving. Specifically, we ask... and your loved ones while operating a motor Business Leaders to emphasize our message of caring throughout your organization. Stress that challenging business times are when we need to safety efforts. Encourage full participation SAFE us than vehicle. business strengthen ouris sales meetings.importantin to Fleet and emphasize its Nothing and more importance to our at your board Drivers to concentrate on of driving. Avoid distractions knowing by your the important task Fleet program to returns anddefensively. safely of every that each of you improve yourand drive avoid serious injury. home Take advantage opportunity offered company's SAFE skills We have seen our mid-year safety results and are concerned with the overall upward trend in both crash and injury rates. Each each day. crash is a potential serious injury. The more crashes we have, the higher the probability of injury.
Caring for the world, one person at a time... inspires and unites the people of Johnson & Johnson. This is our statement of caring that drives excellence in meeting the needs and expectations of our customers. Let's embrace this same philosophy as we support each other to prevent vehicle crashes and injuries.

2. Worldwide Fleet Safety


Standards
Mobile Phones and Hand-Held Electronic Devices Motor Vehicle Operation New Hire Eligibility and Driver Requirements Major Driving Events: Classification and Remedies Driver Training Vehicle Maintenance and Condition Management Accountability Accident, Incident and Injury Reporting

3. Training and Education


Global Web-based Platform
Available to 36,000 Drivers Worldwide Core SAFE Fleet Tools
New Hire Field Manager/Senior Manager High Risk

Education/Awareness Tools

Tool for Managers Scenarios Scripted Staff Meeting Conversations

Interactive Just One Thing

3. Training and Education


Global Web-based Platform Behind-the-Wheel (BTW) Training
100% New Hires Tenured Drivers every 3 years BTW delivery varies by country

BTW Training Approach: Team India Volunteer trainers Human Resources, Security, Administration Intensive train the trainer program

India Volunteers Trained by Singapore Safety Driving Center Ltd

BTW Approach: Latin America


One Supplier provides all BTW training New Hires Take BTW Tenured Drivers take a refresher BTW 3 years later. After second BTW, Driver Assessment tool used to determine future BTW requirement.

4. SAFE Fleet Teams

Over 100 SAFE Fleet Teams Worldwide

Franchise/Country Teams Primarily led by senior sales leaders or managers Integrated into the Business Culture

5. Assessment and
Assurance
Actual Grid, click radio button to make selection. Box lights up as does the award for section.

Executive Management20% of total rating Field Management 25% of total rating Core Systems 25% of total rating Support Systems 15% of total rating Results 15% of total rating

ATLASJohnson & Johnsons global fleet safety assessment process

6. Community Outreach

We are responsible to the communities in which we live and work We must be good citizens support good works and charities.

Helmets for KidsVietnam Protecting Road Users

Helmets for Families China

BTW Training Program for Chennai and Kolkata Police

Teen Driver Outreach

Teen Driver Outreach


In the Blink of Eye

Have you committed to making your teen a safe driver?

In the Blink of Eye

As parents the keys are in your hands.

A Parents Plan and Teen Safety Driving Packet

SAFE Fleet in Summary


Management Commitment Standards Training and Education Teams Assurance Through Assessments Outreach

People-focused caring Benefit employees, family, community Credo reason why SAFE Fleet exists

Global Road Safety

Make a Difference in Peoples Lives!

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