Professional Documents
Culture Documents
• Domestic
• passengers are led to the arrival hall
• retrieve baggage from the carousel
• end of journey
• International
• passengers are led to the arrival hall
• Immigration for clearance
• retrieve baggage from the carousel
• Customs for clearance
• end of journey
Transit
*gassing up
*loading
cargoes baggage
catering in-flight provisions
load manifest cargo manifest
other required documents,
*boarding passengers
• spotted an hour before scheduled
departure time
• Pre-departure activities:
fueling maintenance check
catering
loading cargo, baggage, corresponding
documents
passenger check-in
weight and balance or load controlling.
Upon arrival is the other way
around, mostly about
unloading of what has been
formerly loaded.
Ground Handling
and Airline Company Image
PERT/CPM
*a quantitative model
*a diagram that ensures optimized delivery of quality service at
the shortest possible time
*Trick: identify activities that should logically come first and
those that could be done simultaneously.
The PERT/CPM as a plan
needs supervisory skills
upon execution
because of human failures and oversights
that may bring in problems.
Such skills are demonstrated
on the command of people,
systems and procedures.
LCC Ground handling
SYSTEM: simple and easy
saving up more in terms of ground handling
Observance of commonality
saves up on labor, employing the same skills of the same
staff (technical, industrial and commercial) throughout the
operations
Narrow-body crafts
easier to handle that big ones that need a number of support
equipments and systems
• Special cases:MEDICAL
-eat up ground time
-add up to airline costs
providing ambulatory, stretchers, oxygen tanks,
and accessories.
there are usually six seats for stretchers
Issues and Other Concerns
• Missing passengers
-the most annoying
-have to be called and recalled over and over again
not found adjust the passenger manifest
redo the load manifest
(if load distribution change)
offload his/her baggage from the belly
of the craft (it takes time)
If you leave ahead of published time, he/ she may sue you for breach
of contract so better try calling him/her over and over again despite
the annoyance and delay.
CARGO
5. Dangerous goods
commodities that, when transported, pose some
form of danger to people, animals, the environment,
or the carrier
6. Live animals
Pets, animals for study and other purposes
7. Outsized cargo
items that exceeds the dimensions of oversized
cargo and requires the use of a C-5 or C-17 aircraft
or surface transportation
8. Mini-shipment
loads consisting of three pieces or fewer, and less
than 75 kilograms in total
REGULATIONS FOR CARGO
1. Dangerous goods