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The concept of information Data that have been processed and is read for use by the recipient. Data that have been interpreted and understood by the recipient of the message and provides a basis for decision making. It is data which have been analysed, summarized and processed in some other fashion to produce a message. In its widest sense it covers all kinds of facts and understanding having a bearing on organizational management.
It is knowledge and understanding that is usable by the recipient It must tell the recipient something not already known which could not be predicted It reduces uncertainty Has surprise value It includes numerical data, factual knowledge, narrative accounts, opinions and evaluations Information is raw material for the mind, which uses it to develop skills, knowledge and, ultimately perhaps wisdom
VALUE OF INFORMATION
Information is vital for decision making Improves decision making Enhances efficiency Provides a competitive edge to the organization
HEALTH MANAGEMENT INFORMATION SYSTEM System A collection of components that work together to achieve common objective. Information System A system that provides information support to the decision making process at each level of the organization.
GOAL OF HISS
Data have no value in themselves. Value and relevance come only when they are analysed, transformed into meaningful information , and used. Therefore, the ultimate objective of a health information system is to produce information for taking action in the health sector. Performance of such a system should therefore be measured not only on the basis of the quality of data produced, but on evidence of the continued use of these data for improving health systems operations and health status. These applies at all; levels at the level of patients care, at the health facility, and at the community, district, national and globe levels.
PURPOSE OF HIS
To support informed strategic decision making by providing quality data which help managers and health workers at all levels of the health system in planning and managing the services; monitoring disease trends and control epidemics, and providing periodic evaluation
towards agreed targets.
SPECIFIC OBJECTIVE
To increase the quality of management of the health system hence the need to develop a strategic plan.
Ministry of Health Kenya National Bureau of Statistics (KNBS) Vital Registration Private Health Institutions Research Institutions Faith Based Organization (FBO), etc
Level 1 Community Level 2 Dispensary and Clinics Level 3 - Health Centre including Maternity and Nursing Level 4 - Sub District and District Hospitals (Primary hospitals) Level 5 - Provincial and general Hospitals (Secondary Hospitals) Level 6 - National Referral Hospitals ( tertiary
PRIMARY OBJECTIVE OF HIS To provide the right information to the right user at the right time HIS is a prerequisite for the effective and efficient management of health services. The successful use of its information resources by producing information products that are aligned with needs of the user in forefront. HIS should be developed with a careful assessment of the levels the information generation, feedback mechanisms and use by all.
To determine end user information needs at various levels of the health system To facilitate data collection, analysis, information generation storage To facilitate information dissemination, feedback (horizontal and vertical) and use of information for evidence based decision making.
BENEFITS OF HIS
Helping decision makers to detect and control emerging and endemic health problems, monitor progress towards health goals, and promote equity. Empowering individuals and communities with timely and understandable health related information, and drive improvements in quality of services. Strengthening the evidence based decision making for effective health policies, permitting evaluation of scale up efforts, and enabling innovation through research Improving governance, mobilizing new resources, and ensuring accountability in the way they are used. Since a properly organized HIS is needed to produce information for taking action, the development of HIS strategic plan will provide clear road map for implementation of planned activities.
There are various subsystems in HIS and are summarized in the three categories namely: Health services information Population based data Management information
Population based data include census, vital registration and surveys MANAGEMENT INFORMATION
Covers administrative records, health services, and disease records.
Health Information System in Kenya has been reviewed severally with a view of putting in place sound systems that provides quantitative and qualitative data which is essential for identifying major health problems.
CHARACTRISTICS OF GOOD
INFORMATION
Good information is that which is used and which creates value. Good information is:
Relevant for its purposerelevant to the problem being considered. Sufficiently accurate for its purpose - Accurate for the purpose it is intended Complete enough for the problem. Complete in respect of the key elements of the problem. From a source in which the user has confidence- when the source has been reliable in the past and when there is good communication between the information producer and the manager. Communicated to the right person information directed exactly where it is required. Communicated in time for its purpose. In time to be used That which contains the right level of detail Detailed in consistent with effective decision making.
Therefore the manager should be able to define the type of information he requires and MIS should be able to supply it. In practice, of course, it does not happen like this and managers have to use whatever information is a available, from whatever source. As Peter Drucker has said the manager will never be able to get all the facts he should have. Most decisions have to be based on incomplete knowledge either because the information is not available or it would cost too much in time and money to get it. There is nothing more treacherous, more common than the attempt to make precise decisions on the basis of course and incomplete information. In spite of the difficulties of producing it, managers need relevant information to assist them to plan, to control, and to make decisions.
Relevant information is information which: - Increase knowledge - Reduces uncertainty - Is usable for the intended purpose Management get things done through people by using relevant information. Although all managers need information, they do not need the same type of information. The type of information is dependent on many factors including; - the level of management - the task in hand - Confidentiality - Urgency
MANAGEMENT OF INFORMATION SYSTEMS: It is a system using formalised procedures to provide management at all levels in all functions with appropriate information, based on data from both internal and external sources To enable them to make timely and effective decisions for planning, directing and controlling the activities for which they are responsible. Emphasis is on the uses to which the information is put and not how the information is processed. An MIS is usually efficient at providing regular formal information from routine transaction data, e.g relating to stock movements, sales, production etc. MIS can be rigid and unable to deal with unpredictable especially from outside the organization or that required by strategic management. Also formal systems are poor at providing the behaviour context of information, e.g the less tangible characteristics.
SUMMARY COUNT
Good information is: relevant, accurate, in time to be used, sent to the right person, and is understandable. Communication systems include a source, a message and the destination Perception is the understanding a person receives from a message Unexplained jargon is a barrier to understanding A Management information systems (MIS) provides managers at all levels with appropriate information for planning, control and decision making. Both formal and informal source of are important and should complement one another.
Objectives of Health Management Information Systems. The primary purpose of the organization is to satisfy the needs of its clients. The system approach is objective oriented. The approach is a top down one where what comes before how. The purpose of the organization is expressed in its objectives. Objectives express the direction and level of achievement expected from the organization as a whole and, at lower levels, from the individual parts, sections and departments which make up the organization.
Types of Objectives
1. Personal and Organizational objectives -Helps to achieve individual and health organizational objectives. 2. Multiple objectives Series of objectives to cope with the various responsibilities of a health survive organization e.g. 3. Conflicting objectives
Objectives are often in conflict and some compromise is usually necessary Management have to overcome constrains which hinder the fulfilment of objectives Hard issues are measurable, clearly defined with known solution techniques
LESSON TWO
The trial was meant to rust for one year and the results of the trial were to form the basis of the final forms. Unfortunately, it was not possible to finish the study after one year but the pilot project was completed in 1976 and the suggestion and recommendations were adopted as policy. Thus HIS was born. In September 1976, Kilifi was added to the system. In December 1976, it was decided that whole Kenya should be introduced to the system. A number of documents such as Antenatal cards, environmental sanitation, medical personnel and medical inventory reports etc.were tried during the pilot study but were not included as part of the HIS because those responsible for studying and recommending the documents did not submit their findings to the committee in time for their approval. This and other important data collection instruments however, could be introduced in the future as the MOH saw fit.
The Committee approved the following documents for use by all units. 1.Med 800 - Out patient Register 2. Med 801 - Out Patient card 3. Med 8002 - Out Patient Tally sheet 4. Med 803 - Immunization tally list 5. Med 804 - Monthly Laboratory report 6. Med 901 - Discharge sheet 7 . Med 902 - Out of patient Monthly Activity Report 8. Med 903 - Immunization summary.
In 1982, another committee of professional was formed to investigate on the accuracy and efficiency of all health data collection forms. The Committee was satisfied that on the application tools and recommended minor changes. In 1984, in response to the national policy on District for Rural Development, the ministry of Health decentralized its reporting activities by establishing Health Information Systems (HIS) offices in all districts where all health data from m all health facilities would be processed. In order to support the policy making role of the MoH in Management, planning and budgeting as well as strengthening the coordination function with NGOs and the private sector in health care delivery, a proper design and implementation of integrated health information and management system will be critical taking into consideration the achievement and constrains encountered during the review period.
Health Information and Management System are critical as stated in the National Policy Framework paper 1994 2010, National Health Sector Strategic Plan 1 and 11 1999 2004, 2005 -2010 and the Performance Monitoring and Evaluation (PME) Framework 2005 to 2010 respectively. To meet this greatest challenge the health sector under the coordination of Ministry of Health Management Information Systems division initiated the process to review and integrate data collection (Registers) and reporting tools (summary forms) in April 2006 to meet the current challenges and demand for data. The process took over one year to agree on indicators and variables to be included in the data sets or what should be collected by the registers and reporting summaries. The revised data collection (registers) tools in 2006/2007 are as follows.