BY JANEY R.

MISSICK, BSN

OBJECTIVES

1.

2.

3.

4.

Define the terms manage and leader. Discuss the 3 different types of leadership/management styles. Discuss the roles of RN in her capacity as ward manager. Discuss how the ward manager can organize the chaos to have a smooth running ward with high standards of professional practice.

MANAGER: A manager is one who has an assigned position within an organization and a legitimate source of power due to delegated authority (Marquis and Hudson, 2006). LEADER: A leader can easily be defined as one who possesses a natural set of talents that inspire people to follow, to be loyal and to produce.

LAI SSEZ FAIRE PERMISSIVENESS MOTIVATION BY SUPPORT LITTLE OR NO DIRECTION COMMUNICATION OR DECISION-MADE THROUGH GROUP CRITICISM WHITHELD

Strong hold over group Direct other with commands Communication flows Make decision alone Emphasizes difference in status Criticism is punitive

Less control is maintained Directs through suggestions and guidance Communication or Decision making involves others Emphasis is placed on WE Criticism is constructive

CARE Assessment of patient Manager of patient care and prioritizing Use of the N. P Administration of Meds Handling of emergency situations Ward rounds Adhering to the standard policies and procedures

TEACHER Health education and Health promotion. Teach patient, care giver and family.

LEADER AND MANAGER Authority Accountability Delegate

Clients advocate Communication helper Change agent Counselor

ORGANIZING THE CHAOS

Ensure that the ward operates smoothly Aware of patient condition and needs Be informed Revise goals and take action Time management Delegating responsibility Deal with ordering supplies Report an potential/actual complaints, incidents to appropriate manager Documentation/ Reporting

Receive patient to ward Talk to patient Safeguard valuables and belongings Receive visitors Promote friendly open environment Collaborate with patient, other colleagues and other team members as professionals

Nursing care plan Assess care needs of patient Ensure nursing care in holistic manner Use individual approach Documentation Medication- ensure safe administration Report discrepancies and adverse reactions

Meet and exceed organizations CNE requirement Assist and receive new staff Orientation of them to department Teach and supervise students and other learners Link up with people who are interested in education

Some feel it is: Unrealistic Constraints Develop a research based practice Have an awareness and know the research process Know the language of research Be sensitive to issues related to protecting human subjects

Subscribe to research journals Identify at least 1 significant research problem Be a discriminating consumer of research findings

Act as a role model and leader to other Nursing/Non-Nursing staff Continue to develop your leadership and management skills along with reviewing clinical practice

The complete, mature or excellent nurseis the one who remains compassionate and sensitive to patients, who has thoroughly mastered nursings technical skills, but who uses and has the opportunity to use her emotional and technical response in a unique design that suits the particular needs of the persons she serves and the situation in which she finds herself.

Huston, C. J., & Marquis, B. L. (2006). Leadership roles and management functions in nursing: Theory and application (5th ed.). Lippincott: Williams and Wilkins.