You are on page 1of 21

June 13, 2008

Survey statistics
Hewlett Packard Mexico

www.mx.mercer.com
Survey Statistics
Results

 Following you may find a summary of the response to the survey on


the flexible benefits enrollment. There were a total of 425 people who
answered the survey satisfactorily.

Mercer 2
Survey Statistics
Results
In which city are you right now?

1%
3%
28%
Ciudad de México
Guadalajara
Monterrey
Other

68%

Mercer 3
Survey Statistics
Results
Did you attend to any informative
sessions on Flex Benefits?

17%

No
Yes

83%

Mercer 4
Survey Statistics
Results

Why didn't you attend? (if applicable)

26%

Why didn't you attend?


(if applicable)
Lack of time

Didn't know
3%
Not interested
63%
8% Other

Mercer 5
Survey Statistics
Results
Did you find appropiate the way you
received your username and password?

1%

No
Yes

99%

Mercer 6
Survey Statistics
Results

Did you access the system to perform


your benefits election?
1%

No
Yes

99%

Mercer 7
Survey Statistics
Results

Was your access agile?

14%

No
Yes

86%

Mercer 8
Survey Statistics
Results

Do you think the presentation of the


different benefits was clear?

41%

No
Yes
59%

Mercer 9
Survey Statistics
Results
How did you find the benefit selection
mechanism?

30%

Complicated
Easy

70%

Mercer 10
Survey Statistics
Results

Did you the num ber of offered benefits in


this first phase adequate?

16%

No
Yes

84%

Mercer 11
Survey Statistics
Results

Which of the offered benefits did you like the most?

35.00%
29.22%
30.00%

25.00%

20.00%
14.02%
15.00% 12.25%
8.92%
10.00% 7.35% 7.16%
6.27% 5.20%
4.41% 4.51%
5.00%
0.69%
0.00%
None Insurance Major Medical Dental, First visits Funerary Dental Plan Serious Life Accidental Spouse Life
continuity Plan Vision, and plan expenses Illnesses plan Insurance Death plan Insurance
First Visit plan
Plan

Mercer 12
Survey Statistics
Results

Which of the offered benefits did you like the least?

20.00% 18.94%
18.00%
16.00% 14.53% 14.40%
14.00%
10.77% 11.15%
12.00%
10.00%
8.00% 6.74% 6.74%
6.00% 4.80% 4.28% 4.15%
3.50%
4.00%
2.00%
0.00%
None Insurance Major Dental, First visits Funerary Dental Plan Serious Life Accidental Spouse Life
continuity Medical Vision, and plan expenses Illnesses Insurance Death plan Insurance
Plan First Visit plan plan
Plan

Mercer 13
Survey Statistics
Results

Which of the offered benefit do you think has the most competitive price among the market?

25% 24%

20%
16%
15%
11% 12%

10%
7% 7% 7%
6%
5% 4% 4%
3%
1%
0%
Insurance Major Dental, First visits Funerary Dental Serious Life Accidental Spouse None Don't know
continuity Medical Vision, plan expenses Plan Illnesses Insurance Death plan Life
Plan and First plan plan Insurance
Visit Plan

Mercer 14
Survey Statistics
Results

Which of the offered benefit do you think has the least competitive price among the
market?

20.00%
17.86%
18.00%

16.00%
14.20% 14.66%
14.00%

12.00%
10.53% 10.23%
10.00%

8.00%
6.11% 5.65% 5.65%
6.00% 5.04%
4.27%
3.66%
4.00%
2.14%
2.00%

0.00%
Insurance Major Dental, First visits Funerary Dental Serious Life Accidental Spouse None Don't know
continuity Medical Vision, plan expenses Plan Illnesses Insurance Death plan Life
Plan and First plan plan Insurance
Visit Plan

Mercer 15
Survey Statistics
Results

Was the availability of PAM for benefits


purchase clear?

36%

No
Yes

64%

Mercer 16
Survey Statistics
Results

Did you like using PAM in order to buy


benefits?

20%

No
Yes

80%

Mercer 17
Survey Statistics
Results

Was the availability of the Christmas Bonus


for benefits purchase clear?
15%

No
Yes

85%

Mercer 18
Survey Statistics
Results
Did you like using the Christmas Bonus
in order to buy benefits?

43%

No
Yes
57%

Mercer 19
Survey Statistics
Results
Was it easy to save your elections and print your
documentation?
13%

No
Yes

87%

Mercer 20
Survey Statistics
Results
In case you required telephone assitance,
was it useful?

13%

26%

Very Useful
Useless
Didn't need assistance
Not very useful

13%

48%

Mercer 21

You might also like