Professional Documents
Culture Documents
What is Organization?
Organisation is nothing but people collecting, assimilating, integrating and using knowledge
Sustaining Change..
The Basic Economic Resources the means of production is no longer Capital, nor natural resources, nor labour. It is and will be knowledge Peter Drucker Shift from Physical asset Oriented to Intellectual asset oriented economy. Values have to be derived from intellectual capital Continuous learning should be an integral part of organisation. Knowledge & Expertise of the organisation and Individuals should be seen as Critical Resources.
Why knowledge?
A Firm is Resources + Capabilities, the capabilities tapped in organisation & individuals are essential for sustaining competitive advantages. The raise of Organisational learning the question of survival, success and sustainability Knowledge is only inimitable resources The sustained competitive advantage comes only from what you know and how fast you can put into action. The most advantageous tool to Deal with Change
What is knowledge?
Knowledge is information combined with experience, context, interpretation and reflection. It is high value form of information that is ready to apply to decisions and actions Knowledge is Justified true belief Knowledge is experience. Every thing else is just information Albert Einstein The wise see Knowledge & action as one The Bhagavad Gita
What is knowledge?
Knowledge is information combined with experience, context, interpretation and reflection. It is high value form of information that is ready to apply to decisions and actions Knowledge is Justified true belief Knowledge is experience. Every thing else is just information Albert Einstein The wise see Knowledge & action as one The Bhagavad Gita
Expertise
Knowledge
Information Data
FORMS OF KNOWLEDGE
Explicit Knowledge / Enterprise Knowledge
Formal and systemtic Easily communicated and shared Recordable, articulatable, transmittable E.g.: product Specification, Computer Programme, Process sheets, methods of working, Engineering Drawing etc.
Forms of knowledge
Tacit Knowledge / Individual Knowledge - Hard to formalize, as it differs from individual to indidual. - Difficult to communicate - Deeply rooted in action - Judgement, Intuition, Feelings - Inside Locked and inimitable unless being revealed. - Consists of Technical Skills (Know How & Why) and Cognitive Dimensions (mental models)
Ensure right knowledge to right persons at right time and in right format Leverage existing Knowledge and potential of IT Make knowledge sharing a dominant culture Gain Competitive Advantage
bridges the gap between what it knows and what it needs to know
Knowledge Gap
Change
Time
Two Thrusts of KM
1. Sharing existing knowledge
Knowing what you know KM