Communication Basics & Essay Writing

THOSE THREE GOLDEN QUESTIONS

WILL U B SUCCESSFUL @B-SCHOOL? WILL U B SUCCESSFUL IN UR CAREER? WILL U ADD VALUE TO SOCIETY?

HENCE
UR academic TRACK RECORD CAT %ILE COMMUNICATION CAREER FOCUS PERSONALITY GROUP BEHAVIOUR

AND THE X-FACTORS

MATURITY OF THOUGHTS CONVICTION ATTITUDE

BASIC PROCESS
GROUP
GROUP DISCUSSION

INDIVIDUAL
INTERVIEW

CASE STUDY
GROUP TASKS

EXTEMPORE
ESSAY WRITING

COMMUNICATION BASICS

THE CHEMISTRY
Imparting, exchanging, conveying of ideas and knowledge (whether by speech writing and sign) Expressing ideas and feelings or of giving people information. Lifeblood of business especially in the globalised market economy.

THE 4 HEADS
LISTENING READING WRITING SPEAKING

LISTENING

# Listening is equally, if not more, important than Speaking. # Empathic Listening: make the speaker feel important. Think in the speakers shoes. Listen with the third ear: the ear of sensitivity. # Critical Listening: evaluate what is being spoken. Grasp the main focus of a speech, its essential idea and purpose. Weigh and evaluate what is spoken from the point of view of logic. # Active Listening: To listen, understand and interpret what is being spoken by suspending judgment and without bias

 Maintain eye contact with the Speaker. Try to paraphrase, at every pause, that which has been said Take brief meaningful notes to aid your memory for giving replies. Defer judgment till the Speaker has finished. Listening is a skill and it can be learned Remember when you speak you will not hear. Cultivate the habit of speaking less. Listening to non verbal language is equally important. The body is full of silent signals known as observable behavior. Each transmits a message.

SPEAKING

# The easiest and yet a difficult method of communication. # Speaking is both internal and external. Internal is introspective and non voluble. # Speaking and listening go together. A ratio of 1:2 is a good communication signal.

3 STEPS:
a. fact contributing: do your homework well. Gather all the information that you want. You need a plan and blueprint to speak. b. inference-drawing: it is about building up an argument. It is based on assumptions. This is called Logical Talking. c. arriving at a conclusion or approaching a consensus or a course of action.

# English as a speaking medium is important but Grammar is not. # Avoid Translation: it will waste time. # Words are carts ,thoughts are horses, do not put the cart before the horse.

BODY LANGUAGE

Body language is a form of non-verbal communication involving the use of stylized gestures, postures, and physiologic signs which act as cues to other people. Humans, sometimes unconsciously, send and receive nonverbal signals all the time. AT EASE IN DISAGREEMENT

Maintain eye contact.. shifting eye contact, Smiles, animate expressionsfrowns ,angry or fixed expressions. Skin color normal....blushes, perspires Relaxed posturearms folded in front, crossed legs, hands behind head. Tone of voice is bright , optimistic and changes in infection....................................................monotone, hesitant and shaky Closes distance.moves away and leans back.

Body Language conveys state of mind

COMMON BODY SIGNALS

INDICATION

Jutting Chin...............belligerence Lip and nail bitingdisappointment/nervousness. Foot tapping/shaking.nervousness Leaning backward..relaxed attitude Leaning forward..interest Rubbing palms together....excitement Rubbing one eye.. .....boredom Scratching neck/head.uncertainty

WRITING SKILLS

# Make a point wise draft about what you want to say

# Prioritize the points: select the best 3-4 points Structure: Introduction, Body and Conclusion. # The structure should be in the form of an Argument Elaborate through analogy.

# Clarity of ideas to be presented: your indepth understanding of the topic. # Maintain coherence between sentences.

# Avoid restatement of premises.

# Avoid big words and jargon. # Dont quote statistics unless sure and quote with purpose..leading to an inference. # Avoid grammatical, spelling and punctuation errors. # A catchy introduction and purposeful conclusion.

READING SKILLS

# Equip yourself with knowledge about the current trends in the economic, social, socio-economic, political scenario in India and abroad. # While reading pick up all the writing skills, coherence, structure and argument building. # Read Newspapers: Hindu, TOI, Telegraph, ET, Business Line Read magazines like India Today, Pratiyogita Darpan, Yojana, Kurukshetra, Outlook, Open, Economic and Political Weekly. # Do watch TV and hear the discussion sessions.

THE 7 CS
COMPLETENESS CONCISENESS CONSIDERATION

CONCRETENESS
CLARITY

COURTESY
CORRECTNESS.

Thank You!!!