STUDY ON E-BUSINESS, ITS TYPES, FORMS, USES AND DETAILED STUDY OF E-BANKING AS A FORM OF E-BUSINESS

E-BUSINESS & ITS TYPES

E-business is the process of selling a product or service, or providing information to customers through an online portal. It is also the act of using the Internet to do research for your business and stay in touch with clients, suppliers and employees. Types Of E-Business B2B Commerce B2C Commerce Intra Commerce C2C Commerce

TYPES OF E-BUSINESS APPLICATIONS

Application Server:- . The exchange of information between client and server and server and client always occurs through a web server. Eg gmail server. Business Suite. Another type of e-business application is a business suite offered by a company like Oracle or IBM. This suite of applications interfaces with the company's existing information systems. E.g Finacle. Enterprise Content Management Systems. An enterprise content management system (ECMS) helps a business that needs to manage a large amount of web content. Content may consist of many types of digital files, including text, audio, video, graphics, and financial data. A business uses a large database (sometimes powered by many servers) to manage information collected through webbased forms. Eg Indian railways IRCTC

ADVANTAGES & DIS-ADVANTAGES OF EBUSINESS

ADVANTAGES:Worldwide Presence. Cost Effective Marketing and Promotions. Developing a Competitive Strategy. Better Customer Service. Trust.

DISADVANTAGES:Sectoral Limitations eg food industry Costly E-Business Solutions for Optimization

E-BANKING AS A FORM OF E-BUSINESS

History.

October 6, 1995 Presidential Savings Bank. ICICI first in India; started in 1997.

Definition Uses Various services offered by banks thru e-banking.

WWW.ICICIBANK.COM

Finnacle software by IBM.

Critical element of award winning multi channel strategy.

Leader in internet banking space. Branch banking only 25 percent transactions. Branches customer acquisition units.

NET BANKING FEATURES

Bank webpage which is non secure. Link to Secure Online Banking Web Page. Catchy Advertisements of the banks products and services.

Company Profile and Press Releases.

Customer Service and FAQs.

Branch and ATM locators.

Career Opportunities and Links to Group Websites.

INTERNET BANKING RISKS

Transaction/Operations Risk.

Credit Risk.
Liquidity, Interest Rate, Price/Market Risks.

Compliance/Legal Risk.
Reputation Risk.

NET BANKING SECURITY FEATURES

General Features.

Secure web page. Encrypted server link. Custom made & robust encryption system. Primary authentication in the form of customer id or user name.

Secondary authentication passwords (strength and composition)

A third layer permanent or random user input.

Additional password/ procedure for authorising transactions.

NET BANKING SECURITY FEATURES

Specific Features of ICICI Net Banking

Mandatory registering of mobile number. Separate login and transaction passwords. Password - minimum eight alpha numeric and special

characters.

Mandatory to change passwords once in three months. One time password (OTP) procedure. Random reference to grid to authorise a transaction.

CONCLUSION

Benefits. Precautions. Safety tips.