ACt1A lnLroducLlon Lo Carnler 8rand oslLlonlng and 8eposlLlonlng SLraLegles AdopLed AdverLlslng Sales romoLlon SegmenLaLlon ulsLrlbuLlon SLraLegy 1ackllng CompeLlLlon SWC1 Analysls MarkeL 8esearch Analysls neL 1ake Away 8ecommendaLlon 1LC1tC1C 1C CALtL Garn|er ls a dlvlslon of LCrea| LhaL produces halr care producLs lncludlng Lhe lrucLls llne and skln care producLs under Lhe name nuLrlLlonlsLe LhaL are sold around Lhe world L'Creal enLered ln lndla ln 1992 wlLh lLs Carnler ulLra uoux range of shampoos Carnler accounLs for almosL 90of Lhe company's Lurnover ln lndla Pavlng enLered Lhe counLry ln 1992 Lhe company revoluLlonlsed lLs LacLlcs by rolllng ouL Carnler Colour naLurals a lowcosL halr dye developed speclflcally for Lhe Aslan naLlon LA1 ICS1CC A1 LtICS1CC -@L CS@C--G Carnler ulLra uoux Shampoo Ayurveda and naLural lngredlenLs CompeLlLlve prlclng devold of any dlfferenLlaLlon CS@C--G ulLra doux Lo Carnler lrucLls Carnler Synergle Lo Carnler Skln naLurals 1he prlces were seL aL a sllghL premlumover mass brands Carnler lrucLls Shampoo + Cll whlch ellmlnaLed Lhe need of Lwo separaLe halrcare rouLlnes S1LA1tC A1CI1t1 ert|sement Sa|es romot|on Segmentat|on D|str|but|on S1LA1tC A1CI1t1 DV@S,-@ S@@G 1v Commerclals 8adlo romoLlons news apers Magazlnes lnLerneL S1LA1tC A1CI1t1 SLS C,C@C- vlral MarkeLlng ollcy vlral markeLlng descrlbes any sLraLegy LhaL encourages lndlvlduals Lo pass on a markeLlng message Lo oLhers creaLlng Lhe poLenLlal for exponenLlal growLh ln Lhe message's exposure and lnfluence ConLesL lnLroduced Lhe aspecL of flve Llme's sLronger halr and Lhe flrm had a brald compeLlLlon whereby consumers could reglsLer on a slLe and creaLe a knoL on Lhe lrucLls brald as parL of Lhelr enLry lnLo Lhe conLesL S1LA1tC A1CI1t1 DV@S,-@ S@@G LndorsemenL 8y 8ollywood SLars Company has chosen a promlnenL and lnLernaLlonally famous 8ollywood face kareena kapoor Lo glve halr care Llps Lo Lhe cusLomers kareena kapoor has been chosen for Carnler endorsemenL because of her popularlLy and her confldence and Lo make lL more reachable Lo Lhe youLhs of lndla S1LA1tC A1CI1t1 Demograph|c Segmentat|on Gener Men Carnler MLn condlLloners along wlLh Lhe shampoo face wash molsLurlzer and oll conLrol + molsLurlzer Women Carnler Women Carnler Palr Shampoo CondlLlonerlrucLls Shampoo lrucLls AnLl uandruff Shampoo lrucLls CondlLloners as well as oLher skln care producLs Segmentat|on Strategy S1LA1tC A1CI1t1 uemographlc SegmenLaLlon ge Group 1eenagers Carnler lrucLls klds halr SporLy SLrawberry Shampoo Carnler LargeLed Lhe segmenL beLween age group say (3 14) ncome Carnler's maln LargeL caLegorles are hlgh lncome group and mlddle lncome group Segmentat|on Strategy S1LA1tC A1CI1t1 sychograph|c Segmentat|on Carnler lrucLls AnLl uandruff Lhe dandruff conLrol segmenL lncludes people from all age groups wlLh Lhe excepLlon of chlldren Carnler lrucLls Color shleld Lhe color proLecLlon segmenL ls malnly comprlsed of young people Leens and a hlgh volume of Lhe adulL populaLlon Segmentat|on Strategy S1LA1tC A1CI1t1 eha|ora| Segmentat|on Carnler lrucLls ually Care ls compleLely saLlsfylng needs and wanLs slmply because lL provldes a Lerrlflc halr care and a sense of unlqueness Carnler lrucLls focuses on four ldenLlfled segmenLs uandruff conLrol color proLecLlon molsLure and nuLrlLlon and yeL anoLher wlLh conLrol of frlzz waves and curls Segmentat|on Strategy S1LA1tC A1CI1t1 DS@D@C- S@@G ManufacLurer Wholesaler 8eLaller Consumer 1ACt1C CCMIt11C lnnovaLed new producLs aL regular lnLervals Launched shampoo + oll 2 ln 1 shampoo especlally for lndlan markeL used blend of forelgn and lndlan models for markeLlng sLraLegy Lxcluslve parLnershlp wlLh 1eracycle lnc SWC1 AA1SS SWC1 SWC1 resence ln Lmerglng MarkeLs SLrong 8u CapablllLy varlanLs avallable Plgh rlce LlmlLed ulfferenLlaLlon LaLe LnLry lnLo Aslan markeLs unable Lo galn much of markeL share uemand for naLural CosmeLlcs Changlng Consumer LlfesLyles 8eauLy producLs markeL growlng wlLh a slgnlflcanL raLe LxlsLlng compeLlLlon rlce CompeLlLlon among 8randed ManufacLurers Strengths Weaknesses Cpportun|t|es @hreats MALtt1 LtStALCt AA1SS SDV I-D-GS Analysls lnferences S -S@D,-@ Sample Slze and uaLa Analysls Lools CuesLlonnalre deslgn C@SS DSG- LlsL of PypoLheses MALtt1 LtStALCt AA1SS L|st of ypotheses Garn|er Iruct|s pro|es subst|tute for natura| |ngre|ents use for ha|r nour|shment Garn|er Iruct|s makes the ha|r |ong an Strong an Sh|nes w|th a|| |ts strength C@SS DSG- MALtt1 LtStALCt AA1SS S -S@D,-@S Samp|e S|ze 104 respondenLs Data na|ys|s @oo|s le CharL PlsLogram LlkerL Scale 8ank CorrelaLlon uest|onna|re A seL of elghL quesLlons deslgned Lo analyze our hypoLhesls MALtt1 LtStALCt AA1SS SDV I-D-GS , S , S 97 3 Shampoo user non Shampoo user 1 What o you use to c|ean your ha|r? 10 16 22 14 17 9 6 6 anLene uove Pead and Shoulders Carnler CLhers Loreal Sunsllk Cllnlc lus 2 k|n|y spec|fy the bran of ha|r care that you current|y use MALtt1 LtStALCt AA1SS SDV I-D-GS 79 16 3 6 f you are aske to change your shampoo w||| you go for |t? May be lf l wlll geL beLLer producL l may be wllllng Lo change no never yes 1hls graph shows 79 Cf respondenLs are noL 8rand loyal and Carnler lrucLls can galn Lhose consumers by sLrengLhenlng lLs markeLlng and dlsLrlbuLlon sLraLegy MALtt1 LtStALCt AA1SS SDV I-D-GS 3 27 33 13 8 0 10 20 30 40 30 60 SLrongly Agree Agree nelLher Agree nor dlsagree ulsagree SLrongly dlsagree SLrongly Agree Agree nelLher Agree nor dlsagree ulsagree SLrongly dlsagree C 7 Garn|er Iruct|s conta|ns natura| |ngre|ents wh|ch can rep|ace tra|t|ona| way of c|ean|ng ha|r Garn|er Iruct|s conta|ns natura| |ngre|ents wh|ch can rep|ace tra|t|ona| way of c|ean|ng ha|r C@SS MALtt1 LtStALCt AA1SS SDV I-D-GS 0 3 10 13 20 23 30 33 40 43 1 2 3 4 28 21 20 31 13 18 42 24 39 20 22 18 17 40 13 27 8 ank|ng of Iactors nf|uenc|ng urchase of Garn|er Iruct|s AuLvL81lSLMLn1S ACkAClnC nA1u8AL lnC8LulLn1S l8AC8AnCL naLural lngredlenLs lnfluence mosL Lhe purchase of Carnler lrucLls C@SS MALtt1 LtStALCt AA1SS SDV I-D-GS 36 10 12 7 4 3 8 Carnler lrucLls Pead shoulders anLene Sunsllk Loreal Cllnlc lus CLhers 4 What bran comes to your m|n when you th|nk of Long an Strong a|r? 36 respondenL relaLes Carnler lrucLls wlLh Long and SLrong Palr" C@SS MALtt1 LtStALCt AA1SS 68 3 11 12 6 Carnler lrucLls Cllnlc All Clear Pead Shoulders anLene CLhers 0S Wh|ch bran from the g|en ||st o you assoc|ate the ||ne "Long an Strong a|r" w|th? SDV I-D-GS 68 respondenLs Lhlnks Carnler lrucLls provldes Long and SLrong halr C@SS MALtt1 LtStALCt AA1SS SDV I-D-GS 0 03 1 13 2 23 3 33 4 43 lnC8LulLn1S ln 1PL SPAMCC A8lLl1? 1C MAkL 1PL PAl8 SPln? A8lLl1? Cl 1PL SPAMCC 1C 8LMCvL uAnu8ull A8lLl1? Cl 1PL SPAMCC 1C MAkL 1PL PAl8 S18CnCL8 A8lLl1? Cl 1PL SPAMCC 1C MAkL PAl8 LCnCL8 347 378 413 421 336 3 ate the attr|butes |n the orer of |mportance C@SS C@SS 1he ablllLy of Lhe shampoo Lo make Lhe halr sLronger ls Lhe mosL hlghly raLed aLLrlbuLe MALtt1 LtStALCt AA1SS -@ @k W 97 of sample slze are shampoo users 14 of sample slze uses Carnler lrucLls MosL of Lhe respondenLs agree LhaL Carnler lrucLls conLalns naLural lngredlenLs 62 of Lhe sample slze belleves LhaL Carnler lrucLls provldes long and sLrong halr resenLed 8y uebaslsh uevkumar adhy namlL Sachdeva SumlL khandelwal Sumedha uuLLa