DEPARTMENT OF TECHNICAL EDUCATION

ANDHRA PRADESH
Name : P.Padmavathi
Designation : Lecturer
Branch : DCCP
Institute : Govt. Polytechnic for women ,Suryapet
Year/Sem. : III Semester
Subject : Office Organization
Subject Code : CCP-304
Topic : Departmentation
Duration : 50 Mts.
Sub-Topic : Names of various departments and functions
Teaching Aids : PPT, Animations
CCP 304.6 1
Objectives

On the completion of this period you would be

able to:
 List the various departments and their functions
in a modern office.

CCP 304.6 2
Recap

We have discussed about

 What is departmentation ?

 Necessity of departmentation

 Basis of departmentation

CCP 304.6 3
Review Questions

1. What is departmentation?

2. Why departmentation is necessary in the office?

3. What is the basis of departmentation?

CCP 304.6 4
 Do you know how many departments may exist in an
organization?
 Name some Departments

CCP 304.6 5
VARIOUS DEPARTMENTS:

 It is not necessary that every organization

should have the same number of departments
 The following are the some common important
departments in a modern office.
 Purchase Department
 Sales Department
 Cash Department
 Accounts Department

CCP 304.6 6
Various departments (contd…)

 Advertising Department
 Production Department
 Personnel Department
 Filing Department
 Correspondence department

CCP 304.6 7
PURCHASES DEPARTMENT:

 The Purchases Department is concerned with the

purchase of different types of assets and all other
consumable items of the organization

CCP 304.6 8
Functions:

 It ascertains the needs of various departments

and purchases accordingly
 It has constant touch with the different markets,
obtains quotations and place the orders
 It receives invoices, bills and verifies and certifies
for payment
 It will make necessary entries in the concerned
stock registers

CCP 304.6 9
SALES DEPARTMENT:

 This Department is concerned with the sales of

the products of the organization

 This is the most important department. The

success of any organization depends on the
success of this department

CCP 304.6 10
Functions:

 It appoints sales representatives and canvas to

increase sales
 It collects orders from the customers
 It arranges for the dispatch of goods to customers
 It assesses the competition in the market
 It searches for the new and profitable markets for
the products
 It organizes advertisement campaigns to promote
sales

CCP 304.6 11
Functions of Sales Department(contd.):

 It provides after sales service

 It makes policies relating price concessions and
discounts
 It answers the complaints of customers regarding
the products
 It advises the top management about sales
policies

CCP 304.6 12
Summary

We have discussed about

 Names of various departments

 Functions of Purchases Department and

Sales Department

CCP 304.6 13
 Quiz

1. The main function of purchases department is

a. To purchase assets
b. To purchase stationery
c. To purchase raw materials
d. All the above

CCP 304.6 14
1. Which department places the orders for
goods?
a. Sales Department
b. Purchases Department
c. Cash Department
d. Personnel Department

CCP 304.6 15
1. Which department arranges the dispatch of
goods to customers?
a. Purchases Department
b. Sales Department
c. Cash Department
d. None of the above

CCP 304.6 16
1. Which of the following is a function of sales
department?
a. Searches for the new markets.
b. Collection of orders.
c. After sales service
d. All the above

CCP 304.6 17
 Frequently asked questions

3. Name the various departments of a modern

organization.

CCP 304.6 18
Assignment

1. What are the departments in an office and write

their functions.
2. Visit an office and interact with the office
manager and elicit the information regarding
various sections in the office and their functions.

CCP 304.6 19
THANK YOU

CCP 304.6 20