CURRENT TRENDS IN MANAGEMENT

Six Sigma Knowledge Management Corporate Governance IT Enabled Services Mergers & Acquisitions Modern Trends in Manufacturing

SIX SIGMA

Six Sigma
Business Management strategy developed by

Motorola , USA in 1981.

seeks to improve the quality of outputs by

identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes.

A six-sigma process is one in which 99.99966% of

the products manufactured are statistically expected to be free of defects (3.4 defects per million).

Six Sigma
Origin- as a set of practices to improve manufacturing processes and eliminate defects. Six Sigma was heavily inspired by preceding decades of quality improvement methodologies such as quality control, TQM, and Zero Defects A lot of businesses are looking for ways to improve their staff training and Six Sigma Certification is one way that is gaining

momentum amongst business leaders.

Six Sigma

uses quality management methods including statistical methods and creates a special infrastructure of people within the organisation.

Implementation- Professionalization Of Quality management Executive leadership ( vision for 6 sigma) Champions ( implementation across organisation) Master Black belts (assist champions. BB and BG- inhouse coaches of 6 sigma) Black belts ( 6 sigma application to specific projects- project execution) Green belts ( employees)

WHY? 4,000 INCORRECT DRUG PRESCRIPTIONS PER YEAR or 13 WRONG DRUG PRESCRIPTIONS PER YEAR Other adopters- Honeywell & GE 2/3 of the fortune 500 companies

KNOWLEDGE MANAGEMENT

Meaning
Knowledge Management (KM) comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizational processes or practice.

Example
WORLD BANK Amidst the World Bank's recent management brouhaha, a more significant event has gone overlookedthe bank's dramatic transformation from a hierarchical source of low-interest loans to a decentralized organization that uses knowledge-sharing technologies to fight poverty and disease in developing nations. The enabler of this transformation: the bank's overhaul of its antiquated I.T. infrastructure and construction of a truly global network. PRATT & WHITNEY AIRLINES Pratt & Whitney airline engines are constantly transmitting information about the status of their parts. Down on the ground, data recorders at the manufacturer, which builds and maintains these engines for carriers such as Delta Air Lines and United Airlines, capture this information and compare it to optimum levels in order to ensure the ongoing health of the engines. Streams of data are made available in a flash through a Web portal. But as the manufacturer found out, portals are only effective if they deliver something that users want.

CORPORATE GOVERNANCE

Meaning
Corporate governance is a term that refers broadly to the rules, processes, or laws by which businesses are operated, regulated, and controlled. The term can refer to internal factors defined by the officers, stockholders or constitution of a corporation, as well as to external forces such as consumer groups, clients, and government regulations.

Five Golden Rules

ethical approach balanced objectives

each party plays his part

a decision-making process is in place stakeholders are treated with equal concern accountability and transparency

Example Corporate Governance Failures

Enron corporation (us company) Satyam

IT ENABLED SERVICES

IT enabled Services
The key IT enabled services are: Centres Call Electronic Publishing Medical Transcription Data Centres Mapping GIS Portals ERP Knowledge Management & Archiving

Technologies Involved
For each service there are two types of technologies involved: Enabling technology Communication The enabling technologies are those technologies which allow the IT enablement. For e.g. in the call centres they are ACD, CTI, CRM, etc. The communications allows the IT service to be delivered through a new channel Telephone, IP, VoiP, Satellite based transmission, etc.

IT Enabled Services
ACD-Database Systems Corp. (DSC) offers complete automated

call distribution (ACD) software and systems for small to large organizations. Our ACD solutions support both digital and analog phone lines.

Database Systems Corp. (DSC) offers both computer telephony

phone servers (phone systems with computer telephony features that take advantage of CTI) as well as CTI software that can be embedded in your computer applications.

CRM-Customer relationship management (CRM) is a widely-

implemented strategy for managing a companys interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processesprincipally sales activities, but also those for marketing, customer service, and technical support.

MODERN TRENDS IN MANUFACTURING

RECENT TRENDS IN MANUFACTURING

Just In Time (JIT) Inventory Management High Speed Machining

Need for HSM Development

1. To survive in the competitive market, it is necessary to use HSM in order to reduce machining time and hence cost of production. 2. The newer materials such as composite materials, heat resistant and stainless steel alloys, bimetals, compact graphite iron, hardened tool steels, aluminum alloys etc., needs this new machining (HSM). 3. HSM offers high quality of products by avoiding manual finishing of dies or moulds with a complex 3-D geometry, aluminum thin walled component machining etc. 4. HSM eliminates the number of setups and simplifies the flow of material, which can reduce considerably the manufacturing throughput time. 5. HSM technique is one of the main methods in rapid product development.

A FEW TECHNIQUES
Out sourcing Quality Control using Bar code Horizontal Assembly line

MERGERS & ACQUISTIONS

Mergers & Acquistions

To expand operations To revive sick companies To improve and share expertise that each of

the company has To cut costs of setting up a new company

Thank You
PRESENTED BY VIDYA RICHA ANUPAMA ANUSHA T ANUSHA D