Management Information Systems

Definition of MIS
MIS can be defined as a system which provides information support for decision making

It is an integrated system of man and machine for providing the information to support the operations, the management and the decision making function of the organization.
It is a computer based information system It is based on the database of the organization evolved for the purpose of providing information to the people of the organization.
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Management Information Systems

Evolution of MIS Concept
Data Processing + Report Generation

Information Based, Individual Oriented

Exception Reporting Need- Based Exception Reporting Databases Multiple Databases + Decentralization + DSS

Management Information Systems

Source

Functions of MIS

User

User

Data Capture Source

Processing

Dissemination

Retrieval

Source

Storage of Data

User

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Management Information Systems

Scope of MIS
Computer Science Operational Research

MIS

Accounting Management
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Behavioral Sciences

Management Information Systems

Role of MIS in an Organization

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Management Information Systems

Role of MIS in an Organization
Information Generation Communication Problem Identification

Processing of information for decision making purposes

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Management Information Systems

Role of MIS in an Organization
Systems Planning Management of Remote Equipment

Systems Analysis, Design, and Construction of New Systems

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Management Information Systems

Impact of MIS
Makes departments such as Marketing, Finance, Production etc. more useful.

Common terms and clarity and hence better internal communication

Systemization of the business

Tasks which are monotonous and boring can be transferred to the computer.

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Management Information Systems

Conceptual Design of MIS MIS
Business Goals & Mission Application of Pure and Social Sciences
Application of principles & Practices of Management

Use of Database and Knowledgebase IT & Enterprise Software

Management Information Systems

Physical Design of MIS EIS
Business Information System Mission Critical Applications Functional Information Subsystems Data Processing & Analysis Systems OLTP, Data and validation systems

Management Information Systems

MIS
1. Operational Systems a. b. c. 2. TPS Process Control Systems Office Automation Systems

Classification of MIS

Managerial Systems a. b. c. Management Information Systems Decision Support Systems Executive Support System

3.

General Systems a. b. Knowledge Systems Business Expert Systems

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Management Information Systems

Classification of MIS
Transaction Processing System (TPS)
[Data Processing System]

Data

Processing

Data

Input

Output

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Management Information Systems

Classification of MIS
Management Information System (MIS)

Input

Processing

Output

TPS

Data

Information

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Management Information Systems

Classification of MIS
Decision Support System (DSS)

Database

Model Base

User Interface

User

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Management Information Systems

Classification of MIS
Decision Support System (DSS)
A1

Information from MIS

A2

Appropriate Decision

A3

A4

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Management Information Systems

Classification of MIS
Executive Support System (ESS)
Information Systems at the organizations strategic level designed to address unstructured decision making through advanced graphics and communication. The system is tailored for the chief executives based on their overall approach and personality.

Office Automation System (OAS)

Computer Systems, such as word processing, desktop publishing, electronic mail systems and scheduling systems that are designed to increase the productivity of data workers in the office.

Knowledge Work System (KWS)

Information Systems that aid knowledge workers in the creation and integration of new knowledge in the system
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Management Information Systems

Classification of MIS
Business Expert System (BES)
[Knowledge Based Information Systems]

Rules, Facts
Knowledge Base

Logic
Interface Engine

User Interface

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Management Information Systems`

Relationship of Systems to one another
ESS

MIS

DSS

KWS & Office Systems

TPS

Characteristics of Information Processing Systems

Type of System Information Inputs Processing Information Outputs Users

ESS

Aggregate Data-External & Internal

Graphics; Simulations

Projection; Responses to adhoc queries Senior Managers

DSS

Low volume data or massive databases optimized for data analysis; analytical models & data analysis tools Simulations; Analysis

Special Reports; Decision analyses; Responses to queries

Professionals; Middle Managers

MIS

Summary transaction data; high volume data; simple models

Routine reports; Simple models; Low level analysis

Summary & Exception reports

Middle Managers

KWS

Design Specifications

Modeling ; Simulations

Models; Graphics

Professionals;Technical Staff

OAS

Documents; Schedules

Document Management; Scheduling; Communication Documents; Schedules; Mails Clerical Workers

TPS

Transactions; Events

Sorting; Listing; Mearging; Updating

Detailed Reports; Lists; Summaries

Operations Personnel; Supervisiors

Examples of Sales & Marketing Information Systems

System Description Organizational Level

Order Processing

Market Analysis

Enter, process and track orders OPERATIONAL Identify customers and markets using data on demographics, markets, consumer behavior and trends KNOWLEDGE Determine prices for products and services

Pricing Analysis

MANAGEMENT

Sales trend forecasting Prepare 5-year sales forecasts

STRATEGIC

Examples of Finance & Accounting Information Systems

System Description Organizational Level

Accounts Receivable

Track money owed the firm Design the firm's portfolio of investments

OPERATIONAL

Portfolio Analysis

KNOWLEDGE

Budgeting

Prepare short-term budgets

MANAGEMENT

Profit Planning

Plan long term profits

STRATEGIC