You are on page 1of 20

American Culture

Training Topics:
Cultural Awareness
Making the first impression Important components of a dialogue

Social Graces, Etiquette and Body language


Making a Great First Impression Body Language Etiquette of Dressing Fine dining

American Culture

MMM Training Solutions Contact: Pramila Mathew Mobile : +91 98409 88449 Website: www.mmmts.com

2008 MMMTS

All Rights Reserved.

THE AMERICAN EXPERIENCE

Understanding the American Culture and People

2008 MMMTS

All Rights Reserved.

Definition Of Culture
Culture is the collectively held set of attributes, which is dynamic and changing over time. Culture is a collection the following attributes of a given group:
Shared values

Beliefs
Basic assumptions Behavior
2008 MMMTS All Rights Reserved.

2008 MMMTS

All Rights Reserved.

Snippets of American Culture

2008 MMMTS

All Rights Reserved.

2008 MMMTS

All Rights Reserved.

2008 MMMTS

All Rights Reserved.

Map & Time Zones

2008 MMMTS

All Rights Reserved.

2008 MMMTS

All Rights Reserved.

Consumerism & Materialism

Buy Now, Pay Later The era of credit cards

2008 MMMTS

All Rights Reserved.

Today in America providing instant gratification to the customer is an integral part of brand building.

2008 MMMTS

All Rights Reserved.

Instant Gratification
Areas that customers need immediate returns
are in:
Rewards Customer Service

2008 MMMTS

All Rights Reserved.

Ways of Life

2008 MMMTS

All Rights Reserved.

The Melting Pot

2008 MMMTS

All Rights Reserved.

Education

Evolution and Current Challenges in the System

2008 MMMTS

All Rights Reserved.

Education
Goals of Education
Democracy

Assimilation
Nationalism

Equality of Opportunity
Personal Development
2008 MMMTS All Rights Reserved.

2008 MMMTS

All Rights Reserved.

Popular Americanisms
Just give me the bottom line Dont bother me
with a lot of details, just give me the essential information

Thats it, in a nutshell Thats all there is to tell


about something

Give me the whole kit and caboodle I want


all the details about something

Its a walk in the park Its something thats easy


to accomplish
2008 MMMTS All Rights Reserved.

Contact Information
MMM TRAINING SOLUTIONS 59/29, College Road, Nungambakkam, Chennai 600006. Landline: +91-44-42317735 Website: www.mmmts.com Pramila Mathew Training Consultant and Executive Coach

Mobile: +91-9840988449; E-mail: Pramila.Mathew@mmmts.com

Vikas Vinayachandran -

Training Consultant

Mobile: +91-9840932894; E-mail: Vikas@mmmts.com

You might also like