ABC (Accurate-Brief-Clear)

Communication introduction by Tatjana Lazarevi

http://www.blic.rs/Vesti/Drustvo/215153/Prva-integrisana-redakcija-u-regionu
Communication introduction by Tatjana Lazarevi

Nouns:promotion,production, selling,innovation, hardwork, teamwork, prophit, partnership, investment,stock, market,credit, loan,manager, management, leader, employee, corporation, filanthropy, corporative business, marketing, account, meeting, office, computer, Internet, deal, commuinication, CEO, investigation, research, analysis.

Verbs:

to work, establish,cooperate, collabotrate, discuss, brainstorm,upgrade, improve, manage, direct, expand, hire, accomplish, change, build, create, invent, compete Adjectives/adverbs: the best, fast,accurate, efficient, expeditious, productive,creative, inventive, changeable, persuasive, precise, responsible,..
Communication introduction by Tatjana Lazarevi

 Formal
enquiries

Semi-formal

making-

letters

replying offers confirmations invoices-accounts complaints-claims remindersapologies + the dressing code and other non-verbal and paraverbal signs
Business communication by Tatjana Lazarevi

of application references Curriculum vitae Congratulations Condolences Invitations-hospitality Sales letters

Dear Mr./Ms. _________________: I sincerely appreciate your offering me the position of ___________________ at (name of company or firm). This is a viable opportunity; one that will give me a chance at considerable growth and advancement. Your leadership ability has been essential to my professional development. You have recognized my strengths and built upon them.
Communication introduction by Tatjana Lazarevi

Sample Thank-You Letter: Conservative/ Formal This letter maintains a warm, personal style within a traditional format. The writer expresses his appreciation for the interview, then quickly reemphasizes his strongest qualifications, drawing attention to how those qualifications fit the job requirements. The writer also reiterates his interest in the position.
James Dalious 838 Marian Way Chapel Hill, NC 27599 (919) 555-1959 Dr. Joan Nagle Technical Design Group Director Casey Engineering Systems Inc. 81796 Gulick Road Charlotte, NC 28235 Nov. 15, 2008 Dear Dr. Nagle: I want to thank you very much for interviewing me yesterday for the associate engineer position. I enjoyed meeting you and learning more about your research and design work. The interview strengthened my enthusiasm for the position and interest in working for Casey. I believe my education and cooperative education experiences fit nicely with the job requirements, and I'm certain I could make a significant contribution to the firm over time. I would like to reiterate my strong interest in the position and in working with you and your staff. You provide the kind of opportunity I seek. Please feel free to call me at the telephone number listed above if I can provide you with any additional information. Again, thank you for the interview and for your consideration. Sincerely, James Dalious Communication introduction by Tatjana Lazarevi

 Less

formality at present (the very stiff formal style is very much a thing of the past) Written English more formal than spoken You should still.
Be

formal but at a level that is friendly pleasant/conversational, yet not over personal The ability to let the recipient down tactfully and gently if you cannot help or refuse Respecting the views of your correspondent Replying promptly/ ASAP if required; a note explaining a delay in responding will show you in a good light and help create a positive atmosphere
Communication introduction by Tatjana Lazarevi

Differences in written and spoken English (most notable in written English) Contracted Forms Formal - Don't use contracted forms, use the entire auxiliary verb: They have lived in New York for many years. Informal - Use contracted forms. They've lived in New York for many years. Relative Structures Formal - Use relative structures. The woman thought that it was important to be on time. Informal - Drop certain relative structures. The woman thought it was important to be on time. The Use of 'Whom' Formal - Use 'whom' as an object. Whom have they chosen for the position? Informal - Use 'who' as an object. Who have they chosen for the position? Auxiliary Verb Usage Formal - Always use the full form of an auxiliary. Have you finished your work? Informal - Sometimes the auxiliary verb is dropped in informal speech. Note: This is often grammatically incorrect, but is certainly common in everyday usage. Finished your work? Word Choice Formal - Many words tend to be used in more formal situations. For example, certain verbs tend to be used in formal situations, but have other synonyms (often phrasal verbs) that are used in informal situations. The police investigated the situation. Informal synonym: We looked into the situation. When to use formal English Formal English tends to be used in professional and business situations. Informal English is generally used with friends and family.
Business Communication i by Tatjana Lazarevi

General Academic Commercial

Business Communication by Tatjana Lazarevi

 Everyday

English from slang/colloquial to idiomatically correct The style rules are often broken MESSAGE and UNDERSTANDING are the only what matters or matters the most! As long as you understand each other, any STYLE is OK.
Thks,

BTW, ASAP..

Business Communication by Tatjana Lazarevi

 Used

in academic and scientific writing. The style is more verbose, technical and highly developed MESSAGE is certainly important but through very heavy technical words and phrases. Grammar rules will apply the text book language
Plath's poetry the personal concerns and everyday role are transmuted into something impersonal, by being absorbed into a timeless This is a visual adaptation of the Linear Model of Communication by Communications Professor Claud mythic system." Mayfield at James Madison University
Business Communication i by Tatjana Lazarevi

"In

Used in a business society/ commercial world Many equalise commercial with technical or business Pierce in our textbook makes clear difference The normal rules and grammar will apply, but Clarity, accuracy and brevity are the key

Of course, in any communication situation I cannot be sure you understand exactly what I mean, but what I can be reasonably sure of is that you will have a good approximation of my meaning because of the strict coding of the words used in the language (lexis).
Business Communication by Tatjana Lazarevi

Shared language within a special area of interest/work amongst that group of people using it Accuracy and understanding are paramount, unlike in general communication where we scan and guess understanding It uses the established words to which special definitions are ascribed (print out, infographic, press release, press kit, news release, booklet, massmedia, hant charts, media frame, handouts, outreach, PR)
Business Communication by Tatjana Lazarevi

Because of the need for ACCURACY within a field, a technical language is developed for that field only The adopted words and their new definitions are NOT STANDARD across all technical fields: TENDER - delicate or sensitive part of the body, easily hurt (MEDICAL);writtent offer to undertake a job (BUSINESS); ships that supply provisions to other ships (MARINE) FRAME
Business Communication by Tatjana Lazarevi

Thoracic Wall The thoracic cage is covered by skin, fascia, and muscles, including those attaching the pectoral girdle to the upper limb and trunk. The mammary glands of the breasts (L. mammae) are in the subcutaneous tissue. The function of the thoracic wall is to not only protect the contents of the thoracic cavity but also provide the mechanical function of breathing. With each breath, the muscles of the thoracic wall working in concert with the diaphragm and muscles of the abdominal wall vary the volume of the thoracic cavity, first by expanding the capacity of the cavity, thereby allowing the lungs to expand, and then, mostly through their relaxation, decreasing the volume of the cavity, causing the lungs to expel air.

Communication introduction by Tatjana Lazarevi

No You learn only those which affect you in various aspects of your life Two basic languages types to learn: the principles of general everyday English and the principles of technical English.

Business Communication by Tatjana Lazarevi

LEARN THE RULES:

Grammar Punctuation Phonetics Syntaxis (word order)

Knowledge in Technical Language enables you to understand and articulate the issues in your field of interest Do not forget the basis But it is still only the language a tool to communicate! http://www.youtube.com/watch?v=GG3Vr6-VlWE , http://famelab.org/about-famelab
Business Communication by Tatjana Lazarevi

http://www.bbc.co.uk/worldservice/learningeng http://www.thank-you-note-examples-and-tips.co http://www.letterwritingguide.com/ http://www.englishcafe.com/lessons/formal-or-i http://linguapress.com/grammar/styles-of-englis http://owl.english.purdue.edu/owl/section/1/2/ http://www.ielts.org/test_takers_information/te

Business communication by Tatjana Lazarevi