Professional Documents
Culture Documents
What is Strategy ?
Strategic Planning Model
Analyze the Organization s resources Identify Strengths and weaknesses
Formulate strategies
Implement strategies
Evaluate results
Formulate strategies
Implement strategies
Evaluate results
Vision
General Motors vision is to be the world leader in transportation products and related service
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General Motors vision is to be the world leader in transportation products and related service
Vision
Envisioned future
Big Hairy Audacious Goals (BHAG) clearly articulated goals Vivid description - a graphic description of what success and the future will be like
Shared Vision - Creates commonality of interests Reduce daily monotony Provides opportunity & challenge
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Formulate strategies
Implement strategies
Evaluate results
Mission
FedEx is committed to our people Service Profit Philosophy. We will produce outstanding financial returns by providing totally reliable, competitively superior, global, air-ground transportation of high-priority goods and documents that require rapid, time-certain delivery
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FedEx is committed to our people Service Profit Philosophy. We will produce outstanding financial returns by providing totally reliable, competitively superior, global, air-ground transportation of high-priority goods and documents that require rapid, time-certain delivery
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Mission
FedEx is committed to our people Service Profit Philosophy. We will produce outstanding financial returns by providing totally reliable, competitively superior, global, air-ground transportation of high-priority goods and documents that require rapid, time-certain delivery
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Self concept what is the firms distinctive competence or major competitive advantage Concern for public image is the firm responsive to social, community, and environmental concerns? Concern for employees are employees a valueable asset for the firm
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Customers
Markets
Public Image
Feasible alternatives
Stakeholders
Motivational guidelines
Customers
Social policy
Customer Orientation
length
Future outlook
Anticipation of customers
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Does a good job of expressing the core values of the organization. Also conveys unique qualities about the organization.
Walt Disney
Too vague and and unclear. Need more descriptive information about what makes the organization special.
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Organization
Customers
Products Services
Markets
Technology
Yes No
No Yes
No Yes
Yes Yes
No No
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Organization
Philosophy
SelfConcept
Yes No
No Yes
No Yes
No Yes
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Unanimity of Purpose Resource Allocation Mission Organizational Climate Focal point for work structure
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Ultimate destination
Means to destination
The vision is more broad and future oriented the goal on the horizon
The mission is more focused how you will get to the horizon
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Research results are mixed, however, firms with formal statements - 2x average return on shareholders equity Positive relationship to company performance 30% high return on certain financial measures
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Questions ?
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Thank You
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