Professional Documents
Culture Documents
Content Types
Database Tables Operational Data Stores Data Warehouses Structured Content Custom Forms XML Data SGML Semi-Structured Content 80% of Content Emails Documents, PDFs Spreadsheets Presentations Audio, Video Web Content
Unstructured Content
Web Pages
Forms
Reports
Other Repositories
Databases
Billing statements Claims images Customer correspondence Mortgage docs Contracts Signed BOLs Healthcare EOBs Marketing collateral Website content Voice authorizations Signature cards Credit enrollments Material Safety Data Sheets ISO 9000 docs Plant schematics Product images Spec sheets .and much more!
Types of DSS
Communication driven DSS Chat and Instant messaging software, online collaboration, net-meeting system Data Driven DSS OLAP Document Driven DSS Policy, procedure, Catalogue, product specification Knowledge Driven DSS
Consumers of a Business
DSS Techniques Statistical models Optimization models Forecasting models Sensitivity analysis (what-if models)
DSS Techniques
What-If Analysis End user makes changes to variables, or relationships among variables, and observes the resulting changes in the values of other variables Sensitivity Analysis A special case of what-if analysis The value of only one variable is changed repeatedly, and the resulting changes on other variables are observed Typically used when there is uncertainty about the assumptions made in estimating the value of certain key variables
Sensitivity Analysis
Value of only one variable is changed repeatedly and the resulting changes in other variables are observed
Optimization
Goal is to find the optimum value for one or more target variables given certain constraints One or more other variables are changed repeatedly until the best values for the target variables are discovered
Goal-Seeking Analysis Instead of observing how changes in a variable affect other variables, goal-seeking sets a target value (a goal) for a variable, then repeatedly changes other variables until the target value is achieved Optimization Analysis A more complex extension of goal-seeking The goal is to find the optimum value for one or more target variables, given certain constraints
Expert Systems
The transfer of expertise from an expert to a computer and then to a user involves four activities:
Knowledge acquisition Knowledge representation Knowledge inference Knowledge transfer
The human mental process is internal, and it is too complex to be represented as an algorithm. However, most experts are capable of expressing their knowledge in the form of rules for problem solving. IF THEN IF THEN the traffic light is green the action is go the traffic light is red the action is stop
Rules can represent relations, recommendations, directives, strategies and heuristics: Relation IF the fuel tank is empty THEN the car is dead Recommendation IF the season is autumn AND the sky is cloudy AND the forecast is drizzle THEN the advice is take an umbrella Directive IF the car is dead AND the fuel tank is empty THEN the action is refuel the car
Strategy IF the car is dead THEN the action is check the fuel tank; step1 is complete IF AND THEN step1 is complete the fuel tank is full the action is check the battery; step2 is complete the spill is liquid the spill pH < 6 the spill smell is vinegar the spill material is acetic acid
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Knowledge Increased Grasping Information to derive Knowledge utilization Information Reduce Data
Virtualize: Create logical asset pools Package Data in useful manner to derive Information costs Simplify: Consolidate Servers, Storage & Network assets Bulk of Data Available in various formats