Professional Documents
Culture Documents
Prof.Chris Abraham
We develop strategy for the FUTURE by planning, decision making and action today
Too many decisions to make, not enough time or information to make them properly?
Open Minds
Globalization 3.0
1492-1800 Shrank
Globalization 1.0
1492-1800 Globalization 1.0 Shrank world from a size Large to Medium Countries a size world fromglobalizingLarge to Medium
Countries globalizing
1800-2000
Globalization 2.0
Companies globalizing
2000+
Globalization 3.0
Flatteners
3. Workflow Software Let s Do Lunch: Have Your Application Talk to My Application Collaboration
4. Uploading Self-Organizing Collaborative Communities Open source Not controlled by corporations or Government
6. Offshoring Rather than outsource jobs send the whole factory to India or China or Indonesia or Not just manufacturing
Wal-Mart
7.Supply-chaining
8. Insourcing
UPS is not only shipping parcels, but also providing smart business solutions
9. In-forming Building and deploying your personal information supply-chain Google now 3 billion searches per day Soon everything will be searchable
It is this triple convergence - of new players, on a new playing field, developing new processes and habits for horizontal collaboration - that is the most important force shaping global economics and politics in the early twenty-first century.
WEB 2.0
Web 2.0
Web 2.0
WEB SERVICES
Web 2.0
BROADBAND MOBILITY
Web 2.0
vs.
The Net Generation
vs.
Web 2.0
vs.
vs.
vs.
The Net Generation
Digital Conglomerates
Web 2.0 The Net Generation
Traditional Hierarchy
Critical Resources
Knowledge
Extended Enterprise
Critical Resources
Knowledge
Business Webs
Critical Resources
Knowledge
Mass Collaboration
Business Webs
Revolution
Extended Enterprise
Traditional Hierarchy
Critical Resources
Knowledge
2. Being Open
3. Sharing
4. Acting Global
SNP Consortium: APBiotech, AstraZeneca Group PLC, Aventis, Bayer Group AG, Bristol-Myers Squibb Co., F. Hoffmann-La Roche, Glaxo SmithKline, Wellcome Trust, IBM, Motorola, Novartis AG, Pfizer Inc., and Searle
The Peer Produced Airplane In the past, Boeing wrote detailed specifications for each part and asked suppliers to build to plan Today, suppliers co-design airplanes from scratch and deliver complete subassemblies to Boeing s factory, where a single plane can be snapped together like Lego blocks, in as little as 3 days
Current Crisis
P olitical forces E conomics S ocial Factors T echnology L egal Forces E thical & Environmental Factors
An organization is a collection of people working together with available resources to achieve a common purpose.
70
Organizational Stakeholders
73
Inconsistent commitment to ethical behavior. Importance of human capital. Demise of command and control.
74
Emphasis on teamwork. Pervasive influence of information technology. Respect for new workforce expectations. Changing definition of jobs and career.
76
organizational unit, group, or team consistently achieves its goals while its members remain capable, committed, and enthusiastic. Key results of effective management: Task performance. Job satisfaction.
77
Organizational behavior The actions of individuals and groups in an organizational context. Managing organizational behavior Actions focused on acquiring, developing, and applying the knowledge and skills of people.
79
Course Objectives
Focus on continuous improvement of the effectiveness of organizations and their members Understand why people and groups in organizations feel and behave as they do Identify processes and methods that can improve behaviors and attitudes of organizational members and, thus, their effectiveness Develop and enhance your skills as an organizational member and manager
Topics
Introduction & overview Organizational behavior Values, attitudes & personality Perception Motivation Facilitating effective teams Organizational politics Leadership Organizational Change Organizational structure Organizational culture
The attainment of organizational goals in an effective and efficient manner through Planning, Organizing, Leading, and Controlling organizational resources.
Effectiveness
Degree to which the organization achieves its stated goals
Efficiency
The use of minimal resources (materials, money, and people) to produce desired output
Performance
Ability to attain goals by using resources in an efficient and effective manner
Conceptual: Cognitive ability to see the organization as a whole and relationships among the parts Human: Ability to work with and through other people and to work effectively as group member and leader Technical: Understanding of and proficiency in performance of specific tasks
Tight top-down control Employee separation & specialization Management through impersonal measurement and analysis
Global competition Cutbacks in personnel Worldwide economic, political, and social shifts Cultural changes
Diversity of the workforce Request for sharing of power Technology New decision makers Others?
Markets
Global
Workforce
Diverse
Technology
Values
Focus
Profits
Leadership
Autocratic
Doing Work
By Individuals
By Teams
Relationships
Conflict Competition
Collaboration
1. Attraction 2. Learning and Development 3. Communications and Management 4. Compensation and Rewards 5. Performance Management 6. Retention
Initation
Engagement
Evolution Motivation
Collaboration
GMBA Participants: What do you think: Markets? Workforce? Technology? Values? Focus? Leadership? Doing work? Relationships?
Organizational Success
Interpersonal Factors (leadership, communication, decision-making skill, intraand inter-group dynamics, communication)
92
Adapted from: Exhibit 1.1 Factors and Outcomes of a Strategic Approach to Organizational Behavior
94
Question and challenge all those assumptions that underpin how you see the world - and what you don t see.
...because what works today will probably not work for those who follow you in the future...
Most importantly, it s about being ready for the future rather than waiting for it to overwhelm you...
We can't solve problems by using the same kind of thinking we used when we created them (Albert Einstein).
The future belongs to those who believe in the beauty of their dreams
Thank You...