Made by:Tamanna M.F.

Tech, NIFTG
tamrana88@gmail.com

tamrana88@gmail.com

tamrana88@gmail.com

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How can E-commerce be used?

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E-commerce Vs E-Business
Electronic business, commonly referred to as "e Business" or "ebusiness", may be defined as the utilization of information and communication technologies (ICT) in support of all the activities of business. E business is a term used to describe businesses run on the Internet, or utilizing Internet technologies to improve the productivity or profitability of a business. In a more general sense, the term may be used to describe any form of electronic business that is to say, any business which utilizes a computer. (E-Commerce) is simply the buying and selling of goods and services on the Internet. E-commerce is one aspect of E-business. e-commerce typically focus on designing, implementing and using Web-based systems to market specific goods and services over the Internet.
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E-commerce Vs Traditional Business

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E-commerce Vs Traditional Business

Buyer & seller interaction market : Physical & Virtual Identifying of Buyer and seller : Spot and physical, human to human through media human media human Immediately Price: Cost + Profit Cost + Profit + shipping Privacy & Secrecy : Physical & Virtual

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Need of E-commerce
Technology enabled Interactivity Information delivery Digital content Inter disciplinary in nature

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Features of E-commerce

Technology enabled Interactivity Information delivery Digital content Inter disciplinary in nature

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Advantage of E-commerce
Being able to conduct business 24 X 7 X 365

Expanse in Market size

Availability of current information

Better customer service

Reduction in costs

Market effort gets boosted

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Advantages of Electronic Commerce

Increased sales
Reach narrow market segments in geographically dispersed locations Create virtual communities

Decreased costs Being in the space

Handling of sales inquiries Providing price quotes Determining product availability
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E-commerce applications
chain management Video on demand Remote banking Procurement and purchasing Online marketing and advertisement Home shopping Auctions
Supply

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Ecommerce infrastructure
Information

superhighway infrastructure

Internet, LAN, WAN, routers, etc. telecom, cable TV, wireless, etc.
Messaging

and information distribution infrastructure

HTML, XML, e-mail, HTTP etc. ,

Common

business infrastructure

Security, authentication, electronic payment, directories, catalogs, etc.

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The process of e-commerce

1.

Attract customers

Advertising, marketing Catalog, negotiation Order capture Payment Transaction Fulfillment (physical good, service good, digital good) Customer service Order tracking

2.

Interact with customers

3.

Handle and manage orders

4.

React to customer inquiries

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Web-based E-commerce Architecture

Tier 1

Tier 2

Tier 3

Tier N

DMS

Client
Web Server

Application Server

Database Server

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E-commerce Technologies

Internet Mobile technologies Web architecture Component programming Data exchange Multimedia Search engines Data mining Intelligent agents

Access security Cryptographic security Watermarking Payment systems

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Infrastructure for E-commerce

The Internet system of interconnected

networks that spans

the globe routers, TCP/IP firewalls, network , infrastructure, network protocols users to share information with an easy-to-use interface Web browsers, web servers, HTTP HTML ,

The World Wide Web (WWW) part of the Internet and allows

Web architecture Client/server model N-tier architecture; e.g.,

web servers, application servers, database servers, scalability

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E-commerce Technical constraints

E-commerce

speeds depend on telecommunication bandwidth which is limited to developed countries Cost of technological solution is very high Lack of security of information and there always a possibility that hackers can make unauthorized access to digitized information and electronic records. Integration of information technology with business system is difficult technical task.

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E-commerce Non Technical constraints

Lack

of awareness about E-commerce technology among masses of economically under developed and developing economies. Lack of customer confidence Cultural and linguistic differences Resistance to change In many business there is lack of initiative on part of the management to e-commerce technology

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Disadvantages of Electronic Commerce

Loss

of ability to inspect products from remote locations Rapid developing pace of underlying technologies Difficult to calculate return on investment Cultural and legal impediments

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E-commerce Sites
Auction

websites- WWW.ebay.in ,www.priceline.in On line real estate applicationwww.99acre.com,www.magicbricks.com Online banking-www.icicibank.com, www.onlinesbi.com Online stock trading-www.sharekhan.com, www.indiabulls.com Service Industry: www.makemytrip.com,www.yatra.com

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