Professional Documents
Culture Documents
The Challenge of International Competition The Challenge of New Technologies The Challenge of Increased Quality The Challenge of Employee Motivation and Commitment The Challenge of Managing a Diverse Work Force The Challenge of Ethical Behaviour
What is Ethics?
Ethics is the study of virtue Dr. Jim Toner, AWC Ethics is the critical study of standards for judging the rightness or wrongness of conduct Barbara Whitehead Ethics is the name we give to our concern for good behavior Albert Schweitzer
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What is Ethics
Ethics is NOT about the way things are It IS about the way things OUGHT to be
Ethics Defined
A study of the standards of conduct and moral behavior. A system or code of morals of a particular philosophy, religion, group, profession, etc. In other words, Ethics is about appropriate behavior, such as:
What is good and bad; Right and wrong. Moral duty and obligation; Principles and values.
Ethics
grey area
Law
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Ethical People
An ethical person often chooses to do more than the law requires, and less than the law allows there is a difference between what you have a right to do, and what is right to do.
Morality
Ethics
Ethical theory
Overview
Locate the role of ethical theory Provide critical overview of traditional ethical theories Explore contemporary ethical theories
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Motivation/ Principles
Action
Outcomes
Egoism
Theory of egoism - an action is morally right if the decision-maker freely decides in order to pursue either their (short-term) desires or their (long-term) interests. Adam Smith (1793) pursuit of individual interest morally acceptable through invisible hand of market as creates benefit for all
Relies on free competition & good information Enlightened egoism However, markets do not function perfectly
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Rule utilitarianism looks at classes of action and ask whether the underlying principles of an action produce more pleasure than pain for society in the long run.
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Typical Perspective
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Pluralistic Perspective
Ethical dilemma Prism of ethical theories Variety of normative considerations in solving the ethical dilemma
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Theory
Egoism
Social consequences
Utilitarianism
Duties to others
Ethics of duty
Entitlements of others
Ethics of rights
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Technology
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Individual Factors
Organizational Factors
Opportunity
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Opportunity: This describes the conditions in an organization that limit or permit ethical or unethical behavior (rewards and punishment system)
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Situational factors
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Personal integrity
Moral imagination
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Psychological factors
Cognitive moral development (CMD) refers to the different levels of reasoning that an individual can apply to ethical issues and problems 3 levels (details next slide) Criticisms of CMD Gender bias Implicit value judgements Invariance of stages An individuals locus of control determines the extent to which they believe that they have control over the events in their life
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Issue-related
Reasonably new factor, but evidence suggests significant effect on ethical decision-making. Fairly limited evidence, but existing studies show strong influence on some aspects of the ethical decision-making process, most notably moral awareness. Strong evidence of relationship between rewards/punishments and ethical behaviour, although other stages in ethical decisionmaking have been less investigated. Good general support for a significant influence from immediate superiors and top management on ethical decisionmaking of subordinates.
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Bureaucracy Contextrelated
Significant influence on ethical decision-making well documented, but actually exposed to only limited empirical research. Hence, specific consequences for ethical decisionmaking remain contested. Some influence likely, but lack of empirical evidence to date.
Work roles
Organizational Strong overall influence, although implications of relationship culture between culture and ethical decision-making remain contested. National Context Limited empirical investigation, but some shifts in influence likely.
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Systems of reward
Adherence to ethical principles and standards stands less chance of being repeated and spread throughout a company when it goes unnoticed and unrewarded What is right in the corporation is not what is right in a mans home or in his church. What is right in the corporation is what the guy above you wants from you. Thats what morality is in the corporation (Jackall, 1988:6)
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Authority People do what they are told to do or what they think theyre being told to do
Denial of injury
Denial of victim
Social weighting
The actors argue that their violation of We answered to a more norms is due to their attempt to realize a important cause. higher-order value. I would not report it because of my loyalty to my boss. The actors argue that they are entitled to indulge in deviant behaviours because of their accrued credits (time and effort) in their jobs. Its all right for me to use the internet for personal reasons at work. After all, I do work overtime.
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Ethical Leadership
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Ethics - is central to
leadership because of:
The process of influence The need to engage followers to accomplish mutual goals The impact leaders have on establishing the organizations values
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Leader shall:
Treat other peoples values and decisions with respect Allow others to be themselves with creative wants and desires Approach others with a sense of unconditional worth and value individual differences
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Leader behaviors
Dont promise what you cant deliver Dont suppress obligations Dont evade accountability Dont accept survival of the fittest pressures Acknowledge and reward honest behavior in the organization
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Takes into account purposes of everyone in the group Is attentive to interests of the community and culture Does not force others or ignore intentions of others
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CLASIC ETHICAL CONFLICTS Short term vs. Long term Principle vs. Expediency Self interest vs. Others Conflicting Loyalties
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VALUES SYSTEM
PURE MIND
Theory Theory of Theory of of Samskaras Method Karma and Work (5) (4) (6)
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Whistleblowers
A whistleblower is a person who alleges misconduct Most whistleblowers are Internal whistleblowers, who report misconduct to a fellow employee or superior within their company. External whistleblowers, however, report misconduct to outside persons or entities like Media 72 Whistle blowing is a strong means to deter
Whistleblowers
However, when this right is abused, whistleblowers can become as unethical as the company that they are blowing the whistle on Ideas about whistleblowing vary widely from whistleblowers being seen as selfless martyrs for public interest and organizational accountability; to 'dobbers' or "snitches" , solely pursuing personal glory and fame
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The Case
Fairway Electric is among the most reputed companies in US market for building nuclear power plants Jim Bower, loyal employee of Fairway Electric, accidentally comes across an old Fairway report regarding a flaw in the design of the Radon II reactor While it didn t amount to a safety hazard, the flaw would ve resulted in additional costs for 74 customers
Case Analysis
The case has been analyzed from three vantage points: That of each individual in the case, The organization Fairway Electric, And the society and the impact on it.
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Jims perspective
Jim has been with Fairway for many years and is proud of the clean reputation his company enjoys He is shocked by the report of the structural flaw and the fact that Fairway decided to keep it under wraps for so long He feels morally obligated to make the issue public for the sake of the customers who suffered on account of the flaw 78
Analysis
Jim is a sincere and honest employee who is also a great performer Although he is loyal to the organization, he also realizes his responsibility towards the society He couldn t stand the idea of duping the customers for the organization s gain He did give a chance to the top management to come clean and was forced to take a drastic step when nothing was done He couldn t standby and see that nothing was 79 being done about the whole scandal He is highly disturbed by the sale of flawed
Kens perspective
The CEO says that at the time the flaw was identified, Fairway was just one of the many companies trying to attain a foothold in the competitive market Fairway had already sold the design to many clients when the results of the report came out Since there was no safety hazard involved, and the entire division stood to go down if the flaw was reported, Fairway decided to go ahead with the designs and deliver as promised 80 Ken felt there was nothing to be gained by making the old issue public now and in fact,
Analysis
Ken had a very myopic view of the situation He failed to see the implications of risking the long established clean reputation of Fairway He was blinded by profit motive and failed to take into account the stakeholder s benefit 81 Ken had covered up the issue when it actually happened, but he even failed to
Bobs perspective
Bob could understand the point of view of both Jim and the CEO, Ken He had been with Fairway for over 8 years and had great faith in the company He decided to go ahead with Ken s decision and push his own inhibitions concerning ethical implications of the issue aside
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Analysis
Bob was a reasonable man, but was more practical than passionate He failed to pursue what he believed and went along with Ken s decision His relationship with Ken and his reliance on his judgment, made him unable to see the situation objectively He also didn t fulfill his responsibility towards Jim as his superior and failed to assume charge for the matter 83
Ethical Issues
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Ethical Issues
The most important ethical aspect was that the customers were kept in the dark about the structural flaw even when Fairway became aware of it The additional costs resulting from the flaw would not be borne by the company but by the customers and the rate payers Ken s reaction to Jim s discovery was not to support Jim or address Jim s strong outburst directly, but to hush up the entire matter as 85 soon as possible
Ethical Issues
The identity of the whistle-blower was not kept confidential and became common knowledge to everyone in the company No attempt was made to make the situation easier for Jim, instead Ken directs Bob to transfer Jim to another division to avoid any problems
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Impact on Organization
Employees following unethical practices caught and actions can be taken on them Companies having sound whistle blower policy are fined much less in case of any stray event happening Employees prefer using internal channel to highlight the problem than taking it to outside media Increased employee satisfaction as all instances of neglect is noticed and acted
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Impact on Society
Whistle blowing can often bring to light issues which are of great significance to society. This holds especially true for companies operating in industries like pharmaceuticals, flaws in which are unacceptable Apart from this, companies have a responsibility towards society, to deliver 89 products that arent flawed Having a whistleblower policy framework
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US
The Corporate and Criminal Fraud Accountability Act is part of the Sarbanes-Oxley Act of 2002-protects employees of publiclytraded corporations from retaliation for reporting alleged 97 violations of any rule or regulation of the Securities and Exchange Commission, or any provision of Federal law relating
Murugappa group
To provide employees, customers and vendors an avenue to raise concerns, in line with E.I.D.- Parry (India) Limited s commitment to the highest possible standards of ethical, moral and legal business conduct
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Government of Illinois
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