CHAPTER 1 (Part I)

Introduction to Systems Analysis and Design

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Objectives:

Discuss the impact of information technology on business operations Describe an information system and explain its components and characteristics Identify common types of information systems and explain who uses them Distinguish between structured analysis and object-oriented methodology

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ITS330 Information Systems Development

Objectives:

Explain systems development techniques and tools, including modeling, prototyping, and CASE tools Describe the systems development life cycle Discuss the role of the information technology department and the systems analysts who work there

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ITS330 Information Systems Development

Introduction

Why do businesses depend on information more than ever?

Global competition Intense pressure for quality Information technology can mean the difference between survival and failure

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ITS330 Information Systems Development

Introduction

What is required for successful business information systems?

The right hardware and software A team of talented, motivated people who use information technology to achieve business goals

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ITS330 Information Systems Development

Introduction

IBM summed it up this way:

Information system professionals need to work closely with managers and users to create a shared business model

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ITS330 Information Systems Development

The Role of Systems Analysis and Design

Systems analysis and design

Step by step process for developing high quality information system

Information system combines information technology, people and data to support business requirements

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ITS330 Information Systems Development

Business Process Modeling

Business process modeling is used to represent a companys operations and information needs

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ITS330 Information Systems Development

Systems and Procedures

Business profiles, models, and processes

Business profile Business model Business process reengineering

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ITS330 Information Systems Development

Information System Components

System

set of related components that produces specific results Vital to companys operations

Mission critical systems

Information system
Data Information

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Information System Components

Hardware Software Data Processes People

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Information System Components

Hardware is the physical layer of the information system. Software System software controls the hardware and software environment and includes the operating system Application software consists of programs that process data to produce information

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Information System Components

Data stored in files and databases is a vital component of every system Processes define the tasks that must be performed by users, managers, and IS staff People who use the system are called users, or end users, and include employees, customers, vendors, or others who interact with the system

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Business Information Systems

Companies are classified based on their main activities:

Production-oriented (industrial ) companies that manufacture & sell goods Service companies that mainly offer information, services, or sell goods made by others Internet-dependent firms dot-com (.com)

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Business Information Systems

The growth of e-commerce

B2C (Business-to-Consumer) B2B (Business-to-Business) New roles and opportunities for systems analysts

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Business Information Systems

Characteristics of business information systems

4 main characteristics affect a business information systems complexity

Relationships with other systems Boundaries Specialized business needs Size of the company

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