Professional Documents
Culture Documents
Tiju. K. Chandy
Shubham Johri Ankit Jain Rishi Bhatia
MEDIA OF COMMUNICATION
Communication
Verbal Communication
Oral Communication
Written Communication
Sign Language
Body Language
Oral communication
ADVANTAGES
OF ORAL COMMUNICATION
Provides immediate feedback and clarification. Builds up healthy climate in the organization by bringing the superior and subordinate together. Economical, both in the term of money and time. Flexible
There is no formal record of communication Lengthy and distant communication cannot be effectively conveyed The same words said in different tones may convey very different messages.
SILENCE AS COMMUNICATION
Silence
We
Working
LISTENING
NO ORAL COMMUNICATION CAN BE EFFECTIVE WITHOUT PROPER LISTENING ON THE PART OF THE RECEIVER OF THE MESSAGE.
4.
5.
Stop talking. Put the talker at ease. Show the talker that you want to listen. Remove distractions. Empathize with the talker.
6. Be patient. 7. Hold your temper. 8. Go easy on argument and criticism. 9. Ask question. 10. Stop talking.
DISADVANTAGES OF WRITTEN
COMMUNICATION
Never provides immediate feedback and clarification Costly, in terms of money and time. Poor presentation of the message or the instruction can result in misunderstanding and wrong responses.
Thank You