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PRESENTATION ON VERBAL COMMUNICATION ORAL AND WRITTEN

Group Number : 6 Group Members: Swadheen Kapasia

Tiju. K. Chandy
Shubham Johri Ankit Jain Rishi Bhatia

MEDIA OF COMMUNICATION
Communication

Verbal Communication

Non Verbal Communication

Oral Communication

Written Communication

Sign Language

Body Language

VERBAL COMMUNICATION: ORAL


Communication through mouth. Individuals converse with each other, either directly or telephonically. Recommended when the communication matter is of temporary kind or where a direct interaction is required.

TYPES OF ORAL COMMUNICATION

Oral communication

Formal Oral Communication

Informal Oral Communication

ADVANTAGES

OF ORAL COMMUNICATION

Provides immediate feedback and clarification. Builds up healthy climate in the organization by bringing the superior and subordinate together. Economical, both in the term of money and time. Flexible

DISADVANTAGES OF ORAL COMMUNICATION

There is no formal record of communication Lengthy and distant communication cannot be effectively conveyed The same words said in different tones may convey very different messages.

SILENCE AS COMMUNICATION
Silence

shows our disinterestedness in something .

We

also keep quite to suppress our anger.


quietly shows satisfaction while making noises at

Working

work shows some discontent.


At

last silence is a multipronged communication tool and

speaks louder than word.

LISTENING
NO ORAL COMMUNICATION CAN BE EFFECTIVE WITHOUT PROPER LISTENING ON THE PART OF THE RECEIVER OF THE MESSAGE.

TEN COMMANDMENTS OF LISTENING:


1. 2. 3.

4.
5.

Stop talking. Put the talker at ease. Show the talker that you want to listen. Remove distractions. Empathize with the talker.

6. Be patient. 7. Hold your temper. 8. Go easy on argument and criticism. 9. Ask question. 10. Stop talking.

VERBAL COMMUNICATION: WRITTEN


Entails transmission of message in Written for proper functioning of the organization Helpful for future reference. Unique, formal than speech.

ADVANTAGES OF WRITTEN COMMUNICATION:


Records ,References for future . Facilitates proper assigning of responsibilities. Good written communication builds organizations image. Promotes uniformity in policy and procedure.

DISADVANTAGES OF WRITTEN
COMMUNICATION

Never provides immediate feedback and clarification Costly, in terms of money and time. Poor presentation of the message or the instruction can result in misunderstanding and wrong responses.

WITH THIS WE END HERE PRESENTING THE


BRIEF DESCRIPTION ABOUT THE VERBAL COMMUNICATION AND ITS SUB PARTS.

Thank You

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